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Apple iOS 12.1.2 Has a Serious Problem

techvella 8y ago
https://techvella.com/elgato-stream-deck/ https://techvella.com/elgato-stream-deck/
totallyashill 8y ago
To everyone hoping to avoid the problem, make sure you disable automatic updates if you are still on 12.1.1 or earlier. Settings > General > Software Updates > Automatic Updates
- sys_64738 8y ago
  I'm sticking with iOS 10.3.
  - tambourine_man 8y ago
    If you can upgrade, you should. iOS 12 is the best version in a long time.
    - jeffhuys 8y ago
      Yeah. Battery life, speed, everything is better on 12. Especially on older devices, like mine (6s). Don't need a new one for at least 1 / 1.5 years.
      - sys_64738 8y ago
        You must be one of the few 6S people to claim 12 is better. Pretty much all I've talked to regret every going to 11 or 12 on the 6S.
        c1sc0 8y ago
        My 6S is doing fine. Got the new battery and i’m good for another year on it.
        r00fus 8y ago
        11 sucked for older iPhones. 12 brought the magic back and new useful features.
    - bonestamp2 8y ago
      12.1.1 that is.
    - sys_64738 8y ago
      iOS 10 is way better than 11 or 12, especially on battery life. Battery life is terrible on 12 so no I won't and never will 'upgrade'.
      - tambourine_man 8y ago
        Not my experience. SE here, and 12 is great, but suit yourself.
- RossM 8y ago
  Turns out 12.1.2 is the non-optional “your phone is updating tonight” I received Wednesday. (Appeared to be mandatory anyway).
rdiddly 8y ago
"...Disconnects Mobile Data" or the like would've made for a less obfuscatory headline.
- walterbell 8y ago
  That version of the headline wasn't upvoted, https://news.ycombinator.com/item?id=18743963 https://news.ycombinator.com/item?id=18743963
  - gammateam 8y ago
    people click clickbait, whodathunk!
lordnacho 8y ago
Isn't there an extensive QA with all sorts of automatic and manual flows before they push out a release? Not sure this is the first time they've pushed out something with problems. Not saying it's easy, either, I'm sure there's a lot of things to think about. But it's the world's most valuable public company.
- snazz 8y ago
  There should be, and it seems there was for a long time (and still is sometimes), but they’ve made similar basic missteps before, like that time the keyboard replaced a lower case “i” with “A [?]”. It is strange, and it feels almost like they have automated tests that pass on everything that they wrote tests for but some basic functions don’t have tests and so were missed. It feels like they need someone to manually try the updates before pushing them.
- MBCook 8y ago
  This could easily be a pure numbers issue. There are 700 million iPhones in service according to Apple. Something that happens to only 1/100000th of iPhone users would happen 7000 people. This could be an incredibly rare bug and would still show up enough to make the news.
- bonestamp2 8y ago
  The software I work on has about 50,000 daily users. Every time a change is made, there are extensive automated tests that test all of the software features. Then the nightly build is automatically connected to every compatible piece of hardware made in the past 20 years and tests that change against all of that hardware (this step takes about 10 hours to complete). Then, and only if it passes all of those automated tests, there is a team of people who continually test any new changes, and try to recreate any problems that have been reported by beta users and field users. Before a release, they spend a month testing it from end to end. If a critical bug ever makes it to the field, which almost never happens anymore, not only do we revert to an old version immediately (which I suppose Apple could make available if they wanted), we spend as much time as it takes to understand how it got past our tests in the first place. Then, not only do we write a specific test to catch it next time but we also look at how we can change our process to fill the hole that allowed it to get past in the first place -- so other problems can't get through that same gap later. If that's our process, and we're a small outfit compared to Apple, I can't imagine how rigorous Apple's process is.
tptacek 8y ago
Is it just me or is "After a promising start, iOS 12.1.2 is going from bad to worse for iPhone owners" kind of a hilariously bad lede?
- deleted 8y ago
  [deleted]
hujun 8y ago
got this problem this morning, a message says my phone is not activated and then shows "No Service";after auto-upgrade to 12.1.2 last night after power off/on the phone, it seems ok for now; I am in US, iphone 6s plus
williesleg 8y ago
Of course it does. H1B's are trojans writing shit code that will bring down the west.
endymi0n 8y ago
Has Apple really not learned from the recent past? iCloud hacks, passwordless root login, Batterygate, the list of lacking QA and technical excellence goes on. Now this, and again with a total lack of good communication. I really wish the last hardware company with a track record in preserving privacy took some lessons from Google's SRE culture. A transparent, timely postmortem and a public apology would go a long way, but that just wouldn't be Apple. "We know what's best for our users", yeah...
abootstrapper 8y ago
Is the problem just on X or newer iPhones?
- ytqaz 8y ago
  I have a SE, I've had 12.1.2 for a few days with no problems.
fintler 8y ago
Forbes publishes an article with a clickbait title like this for almost every version of iOS.
- rgovostes 8y ago
  Gordon Kelly usually does three, "iOS <x> — Should You Upgrade?", "iOS <x> Has a Great Secret Feature", "iOS <x> Has A Serious Problem". They're all trash. Apple iOS 12.1.2 Has A Serious Problem - Forbes Apple iOS 12.1 Has A Serious Problem - Forbes Apple iOS 11.4.1 Has A Serious Problem - Forbes Apple iOS 11.2.5 Starts Causing New Problems - Forbes Apple iOS 10 Has Three Nasty Surprises - Forbes Apple Confirms iOS 9.3.2 Has A Serious Problem - Forbes
DavideNL 8y ago
I'm seeing WiFi disconnections a few times a day since about 2 weeks (disconnecting during FaceTime for example), but only on my iPhone X, not on my iPad Pro 10'5...

https://techvella.com/elgato-stream-deck/ https://techvella.com/elgato-stream-deck/

To everyone hoping to avoid the problem, make sure you disable automatic updates if you are still on 12.1.1 or earlier. Settings > General > Software Updates > Automatic Updates

sys_64738 8y ago
I'm sticking with iOS 10.3.
- tambourine_man 8y ago
  If you can upgrade, you should. iOS 12 is the best version in a long time.
  - jeffhuys 8y ago
    Yeah. Battery life, speed, everything is better on 12. Especially on older devices, like mine (6s). Don't need a new one for at least 1 / 1.5 years.
    - sys_64738 8y ago
      You must be one of the few 6S people to claim 12 is better. Pretty much all I've talked to regret every going to 11 or 12 on the 6S.
      - c1sc0 8y ago
        My 6S is doing fine. Got the new battery and i’m good for another year on it.
      - r00fus 8y ago
        11 sucked for older iPhones. 12 brought the magic back and new useful features.
  - bonestamp2 8y ago
    12.1.1 that is.
  - sys_64738 8y ago
    iOS 10 is way better than 11 or 12, especially on battery life. Battery life is terrible on 12 so no I won't and never will 'upgrade'.
    - tambourine_man 8y ago
      Not my experience. SE here, and 12 is great, but suit yourself.
RossM 8y ago
Turns out 12.1.2 is the non-optional “your phone is updating tonight” I received Wednesday. (Appeared to be mandatory anyway).

rdiddly 8y ago

"...Disconnects Mobile Data" or the like would've made for a less obfuscatory headline.

walterbell 8y ago
That version of the headline wasn't upvoted, https://news.ycombinator.com/item?id=18743963 https://news.ycombinator.com/item?id=18743963
- gammateam 8y ago
  people click clickbait, whodathunk!

lordnacho 8y ago

Isn't there an extensive QA with all sorts of automatic and manual flows before they push out a release? Not sure this is the first time they've pushed out something with problems. Not saying it's easy, either, I'm sure there's a lot of things to think about. But it's the world's most valuable public company.

snazz 8y ago
There should be, and it seems there was for a long time (and still is sometimes), but they’ve made similar basic missteps before, like that time the keyboard replaced a lower case “i” with “A [?]”. It is strange, and it feels almost like they have automated tests that pass on everything that they wrote tests for but some basic functions don’t have tests and so were missed. It feels like they need someone to manually try the updates before pushing them.
MBCook 8y ago
This could easily be a pure numbers issue. There are 700 million iPhones in service according to Apple. Something that happens to only 1/100000th of iPhone users would happen 7000 people. This could be an incredibly rare bug and would still show up enough to make the news.
bonestamp2 8y ago
The software I work on has about 50,000 daily users. Every time a change is made, there are extensive automated tests that test all of the software features. Then the nightly build is automatically connected to every compatible piece of hardware made in the past 20 years and tests that change against all of that hardware (this step takes about 10 hours to complete). Then, and only if it passes all of those automated tests, there is a team of people who continually test any new changes, and try to recreate any problems that have been reported by beta users and field users. Before a release, they spend a month testing it from end to end. If a critical bug ever makes it to the field, which almost never happens anymore, not only do we revert to an old version immediately (which I suppose Apple could make available if they wanted), we spend as much time as it takes to understand how it got past our tests in the first place. Then, not only do we write a specific test to catch it next time but we also look at how we can change our process to fill the hole that allowed it to get past in the first place -- so other problems can't get through that same gap later. If that's our process, and we're a small outfit compared to Apple, I can't imagine how rigorous Apple's process is.

tptacek 8y ago

Is it just me or is "After a promising start, iOS 12.1.2 is going from bad to worse for iPhone owners" kind of a hilariously bad lede?

deleted 8y ago
[deleted]

hujun 8y ago

got this problem this morning, a message says my phone is not activated and then shows "No Service";after auto-upgrade to 12.1.2 last night after power off/on the phone, it seems ok for now; I am in US, iphone 6s plus

williesleg 8y ago

Of course it does. H1B's are trojans writing shit code that will bring down the west.

endymi0n 8y ago

Has Apple really not learned from the recent past? iCloud hacks, passwordless root login, Batterygate, the list of lacking QA and technical excellence goes on. Now this, and again with a total lack of good communication. I really wish the last hardware company with a track record in preserving privacy took some lessons from Google's SRE culture. A transparent, timely postmortem and a public apology would go a long way, but that just wouldn't be Apple. "We know what's best for our users", yeah...

abootstrapper 8y ago

Is the problem just on X or newer iPhones?

ytqaz 8y ago
I have a SE, I've had 12.1.2 for a few days with no problems.

fintler 8y ago

Forbes publishes an article with a clickbait title like this for almost every version of iOS.

rgovostes 8y ago
Gordon Kelly usually does three, "iOS <x> — Should You Upgrade?", "iOS <x> Has a Great Secret Feature", "iOS <x> Has A Serious Problem". They're all trash. Apple iOS 12.1.2 Has A Serious Problem - Forbes Apple iOS 12.1 Has A Serious Problem - Forbes Apple iOS 11.4.1 Has A Serious Problem - Forbes Apple iOS 11.2.5 Starts Causing New Problems - Forbes Apple iOS 10 Has Three Nasty Surprises - Forbes Apple Confirms iOS 9.3.2 Has A Serious Problem - Forbes

DavideNL 8y ago

I'm seeing WiFi disconnections a few times a day since about 2 weeks (disconnecting during FaceTime for example), but only on my iPhone X, not on my iPad Pro 10'5...