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I first heard of Domo last year when we were trying to find a better alternative our BI system. And boy, we were in for a ride. The first warning sign was that

I first heard of Domo last year when we were trying to find a better alternative our BI system. And boy, we were in for a ride. The first warning sign was that their pitch was full of cool sounding words. They kept referring to the product as a "cloud based operating system", whatever that meant. When we asked them to demo, their presales consultant struggled to create anything other than a canned demo. Personally, I even find their site annoying: https://www.domo.com/ https://www.domo.com/

sologoub 8y ago
> When we asked them to demo, their presales consultant struggled to create anything other than a canned demo. The opposite experience is what sold me on Looker - super competent team and very clear in how “the magic works”. All logic and queries are right there to copy/paste into your own editor to fiddle with if you so choose, or use the built-in SQL runner. At the same time, non-tech users need not worry about such stuff.
- numbsafari 8y ago
  Same here... I just wish Looker had visualizations at least on par with ... Excel. They’ve been promising to remedy that for two years now, and now they are promising a move to HighCharts by end of year... but will they fix all the issues, or just slap on a new coat of paint? I can only wait and see for so long.
  - sologoub 8y ago
    Haven’t ran into much as our needs are fairly basic right now. Biggest gripe for me is the lack of comparison period within the tiles that display numbers. For example you have 1k users doing X. Is that good or bad? Data in context is much more usable - if X is leaving and it’s a 50% drop from last week, that’s great news! Conversely, if X is feature use, you have 100m users and the change is 2% from last year, maybe it’s not so good.
  - dgudkov 8y ago
    At least? Excel has excellent, top-level visualizations. They might not look sexy, but for everyone who works in the area of data visualization it's obvious how much effort and thought have been put into designing Excel charts. Getting data visualization right is far far less trivial than it might seem.
ernestoo 8y ago
curious, what BI tool did you end up going with?
schimmy_changa 8y ago
Hmm - that was not my experience. They set up a demo environment and allowed us to upload example data sets so that we could fully play around with it.
lainga 8y ago
>cloud based operating system I see: Domo is a fork of Plan9.
MrBuddyCasino 8y ago
Wow. If websites could smell I'd be in trouble. A revolting mixture of bad stock photos and "here be dragons selling Snake Oil".
- tntn 8y ago
  Most of the profitable other companies in the region almost literally sell snake oil.
mv4 8y ago
I remember seeing their ads all over LinkedIn for a while. Two observations: 1. the ads made fun of Excel. "Still using Excel for data analysis? lol" 2. all top comments were invariably like "what's wrong with Excel for data analysis?", but Domo didn't care
solarkraft 8y ago
> cloud based operating system Had a good laugh.

sologoub 8y ago

> When we asked them to demo, their presales consultant struggled to create anything other than a canned demo. The opposite experience is what sold me on Looker - super competent team and very clear in how “the magic works”. All logic and queries are right there to copy/paste into your own editor to fiddle with if you so choose, or use the built-in SQL runner. At the same time, non-tech users need not worry about such stuff.

numbsafari 8y ago
Same here... I just wish Looker had visualizations at least on par with ... Excel. They’ve been promising to remedy that for two years now, and now they are promising a move to HighCharts by end of year... but will they fix all the issues, or just slap on a new coat of paint? I can only wait and see for so long.
- sologoub 8y ago
  Haven’t ran into much as our needs are fairly basic right now. Biggest gripe for me is the lack of comparison period within the tiles that display numbers. For example you have 1k users doing X. Is that good or bad? Data in context is much more usable - if X is leaving and it’s a 50% drop from last week, that’s great news! Conversely, if X is feature use, you have 100m users and the change is 2% from last year, maybe it’s not so good.
- dgudkov 8y ago
  At least? Excel has excellent, top-level visualizations. They might not look sexy, but for everyone who works in the area of data visualization it's obvious how much effort and thought have been put into designing Excel charts. Getting data visualization right is far far less trivial than it might seem.

ernestoo 8y ago

curious, what BI tool did you end up going with?

schimmy_changa 8y ago

Hmm - that was not my experience. They set up a demo environment and allowed us to upload example data sets so that we could fully play around with it.

lainga 8y ago

>cloud based operating system I see: Domo is a fork of Plan9.

MrBuddyCasino 8y ago

Wow. If websites could smell I'd be in trouble. A revolting mixture of bad stock photos and "here be dragons selling Snake Oil".

tntn 8y ago
Most of the profitable other companies in the region almost literally sell snake oil.

mv4 8y ago

I remember seeing their ads all over LinkedIn for a while. Two observations: 1. the ads made fun of Excel. "Still using Excel for data analysis? lol" 2. all top comments were invariably like "what's wrong with Excel for data analysis?", but Domo didn't care

solarkraft 8y ago

> cloud based operating system Had a good laugh.