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From reading Reddit threads about the redesign: pretty much everyone hates it, especially Reddit’s most passionate users, who have been very articulate, consist
by dgreensp 9y ago
From reading Reddit threads about the redesign: pretty much everyone hates it, especially Reddit’s most passionate users, who have been very articulate, consistent, and aligned about exactly what they don’t like, and Reddit just keeps brushing them off and dismissing their point of view.
Maybe the purpose of the redesign is something like monetization? Or maybe they are just out of touch and by the time they really understood the community’s point of view, the decisions had been made, so the Reddit employees tasked with handling the community response can’t really say or do much.
- TeMPOraL 9y agoOf course it's about monetization. There's a difference between how Reddit-the-company (and its investors) view the site, and how its users do. It's like with cafés - visitors likes them quiet, and would very much enjoy having an electrical outlet near the table (to charge up phone) and even free Wi-Fi. But cafés aren't in business of making peoples' life better and more enjoyable, they're in business of selling coffee - so they'll actively remove electrical outlets, remove their Wi-Fi and make the place noiser, to increase turnover.
- pvg 9y agoStatistically, cafes don't do that.
- mprev 9y agoGenuinely interested to know where in the world the cafes are like that.
- 1123581321 9y agoI’m in the Midwest. All of them do something to discourage staying all day. Most don’t have many seats with access to electrical. WiFi is restricted to a couple hours per session and not any faster than it needs to be. Most of them are echoey on purpose. It’s been several years since one tried to make bringing a computer at all difficult, though. I credit this to the re-emergence of Dunkin Donuts in our area, reducing the gain from competing for customers without much time for coffee.
- sushid 9y agoMaybe not in the suburbs but it's definitely the case in SF. Try Sightglass in Soma for instance. Loud, no internet, no outlets at all. Or Coffee Bar in Potrero. They have no laptop sections and possibly the slowest internet speed I've ever seen. They don't make the experience tortuous but it's not the most pleasant experience either.
- deleted 9y ago[deleted]
- ryandrake 9y agoI remember the Slashdot redesign and the Fark redesign too, and now this one. The general pattern is the site owners’ unwavering certainty that the redesign is great and everyone is wrong, in the face of vocal criticism from users. Remember “You’ll get over it”? EDIT: I’d love to see actual measured metrics published showing a particular design change actually making sense. Is the new one faster for any particular task? Does it generate more signups? More revenue? Not saying these guys didn’t measure this, but publishing the results would be fascinating. Is there an example of a site who rolled out a big redesign and then actually reversed course based on end user feedback?
- adventured 9y agoOne of the few aggressive, rapid turnabouts I've ever seen in the Internet space, was Netflix & Reid Hoffman absorbing the immense negative reaction about Qwikster and deciding to do the right thing and listen to their customers. Had they persisted and ignored the feedback, there would plausibly be no Netflix as we know it today (probably stomped by competitors given a big opening and or acquired). The Netflix stock chart tells the tale nicely: https://i.imgur.com/sZ9FjeP.jpg https://i.imgur.com/sZ9FjeP.jpg