8 ms·
Does anyone know if going dockless increases ridership in any significant way? The consumer benefits seem great but it seems like such a nightmare to maintain c
by saudioger 9y ago
Does anyone know if going dockless increases ridership in any significant way? The consumer benefits seem great but it seems like such a nightmare to maintain compared to a docking system.
- gervase 9y agoI can't speak to the complexity of managing a dockless system (and in particular, their profitability), but from a UX perspective, it's a total game-changer. In my city, we started with docked, but after a dockless company arrived, literally no-one uses the docked bikes - why put up with the extra hassle of having to return the bikes for no user benefit? The prices are already so low that I can't really see them being able to compete on price, so the only differentiating factor is ease of use, which dockless will always win on. Also, in reply to a sibling comment, we have a pretty serious bike theft problem here, but they mostly don't bother with the dockless bikes except as a mode of transportation. Speculatively, perhaps most bike theft profits are in the gray market (i.e. Craigslist), where these highly-recognizable bikes can't be unloaded?
- ggregoire 9y ago> why put up with the extra hassle of having to return the bikes for no user benefit? What about the extra hassle of finding and walking with your map to your dockless bike? (if you are lucky enough to find one close to you) Also in both cities I lived, docking stations are everywhere, it has never been a problem (maybe once or twice a year when my usual docking station was full. Still, I just needed to go the next one, 5 min from there).
- jonknee 9y agoYou might have to hunt for one, but then you can leave it right at your destination so it should even out somewhat. That said, dockless bikes are everywhere in Seattle right now. Docked bikes never took off here, but I see people on the dockless ones all the time.
- icebraining 9y agoThe system in Hamburg (StadtRAD) is an hybrid: you have to bring it to a dock, but if the dock's full, you can just lock the bike standalone near it. Although, last time I mentioned it here someone said they've had problems with the position detection, such that they kept being charged despite leaving it near a dock.
- thiagocsf 9y agoReturning the bikes to a dock is a benefit to everyone else in the city. A dock is always placed in a location agreed by the council. It’s guaranteed to not be in anyone’s way or a safety hazard. Maybe the dockless users in your city are more conscious. In mine, they will happily leave their rentals blocking the footpath. I constantly need to stop my child’s pram and move the bike out of the way. Dockless bikes are an appropriation of public spaces by private companies and need to stop.
- vkou 9y ago> Dockless bikes are an appropriation of public spaces by private companies and need to stop. I'll support this, as soon as we reclaim the millions of square feet of private space appropriated by curbside parking. This would free up enough space for everyone, and their extended families to park their bikes. If every block in my neighborhood has room for free parking for ~40 cars, then surely we could reclaim a few of those spots, for the sake of free parking for a greater number of dockless bikes.
- slivym 9y agoWhat you're describing is re-purposes car parking spaces as locations for docking stations.
- vkou 9y agoThe current situation with docking station is that they are ~10 blocks apart from each other. There should be a parking spot for bicycles on every single block. Just like we have 40 spots to park cars on every block.
- walshemj 9y agoThe roads normally belong to the state.
- vkou 9y agoI'm not talking about freeways - I'm talking about city streets.
- wpietri 9y agoJust the other day I saw some very dubious people on BART with dockless bikes. I had to wonder if there's a good secondary market in bike parts that makes those things worth stealing.
- convolvatron 9y agoi work near a group of homeless bike chop shop people with trash bins filled with parts. they move alot* of bikes. i dont see any of the ford or jump bikes around. i think they are just so awash in parts and frames, there really isn't any strong pull to try to mine the bike rental stream. the frames in particular are probably worthless except as steel scrap. i wonder about the battery/motors though.
- jfim 9y agoWith regards to the Ford bikes, that's actually by design. The Ford bikes are basically the same as Montreal's Bixi, which uses custom parts; this means that since the parts only fit the Ford bikes, there's no reason to chop them for parts, as they won't fit on a regular bike. They also require custom tools to work on them, making it less likely that they'll be chopped up for parts in the first place. You can read more about the bikes at http://montrealgazette.com/news/local-news/fixing-bixis-nearly-indestructible-and-theft-proof-the-bike-sharing-fleet-still-needs-tune-ups-part-ii http://montrealgazette.com/news/local-news/fixing-bixis-near...
- rishabhparikh 9y agoWhy did you think they might be stealing the bikes?
- sagichmal 9y agoData point of one here, but docked bike share programs are a novelty for me, maybe useful on occasional weekends, but dockless makes it viable for replacing almost all use of public transit and ride sharing, including (especially) daily commute. Orders of magnitude difference in my personal usage.
- kasey_junk 9y agoCurious why? Just availability?
- Parsnip1 9y agoThe only times I've used a bike share, it was because I was walking somewhere and happened to pass a dockless bike that seemed like a really good idea to just rent and use right away. These were invariable in places that would not have had a docking station.
- kasey_junk 9y agoI get that. But he mentioned that dockless made it feasible for replacing the commute. Those seem like the kinds of trips that dock based systems excel at because they are known routes.
- sagichmal 9y agoThe closest city bike docking stations are a ~10 minute walk from my apartment, and a ~5 minute walk from my office. There is always a dockless bike within a ~5 minute walk from my apartment, even during morning and evening rush hours, and I can leave it directly in front of my office door. The time spent on the bike is the same in both cases, about 10 or 12 minutes. So a docked bike commute is 25 minutes door-to-door, with a lot of time kind of "wasted", whereas a dockless bike commute is between 10 and 15, and all of the time spent feels like I'm making progress toward my goal. It's worth noting that taking public transit (Muni bus) between these same two points takes at least 30 minutes (good day, light traffic, no mentally disturbed people interrupting the driver) and has taken as long as 55 minutes. A Lyft is also reliably slower, especially in the evening rush hour. To be honest, the time taken is not such a huge deal. The bigger draw, by far, is that riding the electric bike is completely effortless, and usually quite fun. And it's also important that they are extremely handsome, I don't feel like a goober when I'm on them. Riding the city bikes, in comparison, is a completely different experience. You feel how big and heavy they are, you can easily work up a sweat, and they're not handsome machines, everyone looks a little bit like a doofus on them.
- ggregoire 9y ago> The consumer benefits seem great How so? We have dockless bikes here (the Chinese Mobike) but it seems like you never know where to pick them up. At less with the public bikes, I know where is the closest docking station to my house.
- Analemma_ 9y ago> but it seems like you never know where to pick them up. That's a major design failure on their part then. Seattle's dockless bikes all have GPS trackers so you can see them on a map on the phone app.
- KerrickStaley 9y agoI actually like the consistency of knowing where the bikes will be without having to check an app. I have a dock less than a block from my apartment that is consistently stocked with bikes. It's convenient and less mental overhead than checking an app.
- kweks 9y agoDo they actually have GPS? The Chinese bikes have a dirt cheap BLE module; the App pulls GPS data from your phone. Which is to say, when people displace the bikes "manually", the maps are no longer accurate.
- ggregoire 9y agoNo, I meant you never know before looking at your phone if there is a dockless bike at less than 15 min from your home. And I have 2 public dock stations at 5 min from my home so...
- dx034 9y agoWhere is here? In London, you can see them in the app. They allow you to "block" it for 15 minutes so it's less of a gamble if you have to walk a few minutes for the next bike. Works well from my first tests and cheaper/easier than the official version.
- chrischen 9y agoI tried dockless bikes in Taiwan and while being able to park anywhere is grrat initally, the chance your bike gets taken, the difficulty in locating a bike due to bariable locatioms and inaccurate GPS, really dirty bikes, are all huge problems.
- barkingcat 9y agoCan you bring a bike lock and just lock the dockless bike?
- mikepurvis 9y agoI'd be pretty frustrated if I used the app to locate an available bike but then found that someone had locked it up.
- chrischen 9y agoI actually did find bikes like that in the wild. Luckily there were usually a group of bikes there. I'd imagine it's probably against their TOS to lock their bikes.
- barkingcat 9y agowhat are they going to do? Aside from cutting the lock it's pretty much impossible to know who locked it. If we get a whole city of people doing it, even if they get the cops what are they going to do? arrest 500-1000 people?
- UncleEntity 9y agoI do wonder how they keep track of those things, I see them all over the place -- in front of houses in neighborhoods, "hidden" in apartment complexes, locked to random things, left in the middle of the sidewalk so you have to push it out of the way to go by (my favorite), left unlocked in front of the corner store so anyone can jump on and ride away, &etc. Rarely do I see anyone actually riding them though.
- Analemma_ 9y agoAnecdotally, Seattle had a docked bike-share a few years a go that shut down a short while later because no one used it, and recently launched a dockless bikeshare that I've been using a lot. From a customer perspective, it's a night-and-day difference in usability.
- bradly 9y agoYes, because docked bikes need to be done in cooperation with a city or business to install a dock station. With dockerless, the streets where I live have just been littered with bikes and scooters.
- hunter23 9y agoA lot of regulators in the US are thinking about requiring dockerless systems to coordinate with them now. Many cities don't want the littering issue.
- thiagocsf 9y agoThis has become a nightmare in Sydney. I see broken bikes everywhere, in piles, up fences, down in canals. I’m hoping for regulation to come soon.
- dx034 9y agoAnd you get NIMBYism. In London, some neighbourhoods are excluded from bike-sharing because communities didn't want to have docking stations in their streets (takes away parking space and can create noise).
- eli 9y agoI think the additional overhead versus a docked system isn't as big as you think. The popular dock-based DC BikeShare requires a whole fleet of vans picking up bikes from completely full docks and redistributing them elsewhere. They finally set up a system where there's an employee waiting by a popular downtown bike rack to manually check in your bike because the rack would otherwise be full with a line of other people waiting for an open slot.
- joeblau 9y agoAnother data point of one, but when I was in Arizona in March, I tried Ofo bikes. The fact that I could ride to exactly where I wanted to go without having to find a dock was the only reason I thought it was viable. I rode to an açaí restaurant, "docked my bike" then rode the bike to work. My office was no where near where the company would have put a dock so I would say that dockless was an extremely value feature. As far as Ofo picking up the bikes on their end... that's probably a nightmare. That being said, there is a Data Skeptic - Bike Share Rebalancing[1] episode so I'm sure there are data scientists optimizing the pickup and distribution algorithm to make deckles cheaper or as cheap as docked bikes. [1] - http://podbay.fm/show/890348705/e/1476457200 http://podbay.fm/show/890348705/e/1476457200
- djrogers 9y ago> I rode to an açaí restaurant, "docked my bike" then rode the bike to work. Sounds nice, but what do you do when someone else takes the bike while you’re eating? Whe I hear ‘dockless’ I think about the hassle of finding a bike where I want it, not the convenience of not having to drop it off...
- joeblau 9y agoTo be honest, there were about 10 bikes within 400 feet of where I was. There just wasn't one exactly at the restaurant. I would have had to walk probably 2-5 mins to get another bike. That 2-5 mins is probably still better than where a dock would have been. It's really weird being out there because it seems like there are bikes everywhere in Tempe.
- SllX 9y agoAnother data point here in SF. Up until last year I had zero bike share racks installed around my apartment, and as of this year, there are still zero in >80% of the areas that I actually go to in the City (mostly in the West). As of about a month or two ago, I have seen these Jump bikes pop up around the streets I frequent, even seeing a row of 4 of them at some point parked in a bookstore's bike rack parklet as if it were a dock made for them. I was considering trying out Jump up until this announcement, but I essentially can't use Bay Area Bike Share because there aren't any docks at any point in the city where I would ride to.
- zhoujianfu 9y agoIn Santa Monica they have the breeze docked bike share... which originally when it launched allowed you to leave the bikes anywhere for no charge (so best of both worlds). I was an avid user and rode an average of four times a day! A few months later, they started charging $2 if you didn’t lock a bike to the dock. This made for a pretty good a/b test of usage... I started using them only maybe once or twice a month! I’d say dockless is about 50x better than docked. And since bird showed up here (dockless e-scooters) I basically never use the breeze bike share anymore, despite having prepaid for a year of it. I think the electricity probably makes it again 2x better and the scooter makes it again 2x better. So overall, dockless e-scooters are maybe 200x better than docked bike shares!
- ztratar 9y agoWhile I'm giggling a bit at the pseudo-math, I have to agree with the sentiment of this post. Dockless E-Scooters, to me, just feel like the winner. They take up much less space on the sidewalk than the bikes.