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Paypal is holding over 600,000 euros from the minecraft developer
- drtse4 16y agoAnother Paypal horror story added to the list. If someone was wondering (as i did), no, he didn't let 600k on his paypal account. That's what he's earned since they limited his account 25th august. See http://twitter.com/Toucanator/status/24089600756 http://twitter.com/Toucanator/status/24089600756 and http://twitter.com/xnotch/statuses/24089647124 http://twitter.com/xnotch/statuses/24089647124 . EDIT: Minecraft complete steam sales data,amazing: http://m00d.net/minecraft/sales/ http://m00d.net/minecraft/sales/
- byoung2 16y agoIt seems to me he could switch to Google Checkout or Amazon Payments in the meantime until the situation gets resolved.
- FooBarWidget 16y agoNeither of those have good support for countries outside the US. It's sad, but to date there's still no good alternative to Paypal. They suck but they're also the best.
- byoung2 16y agoI didn't realize that...in that case, I volunteer to let him use my PayPal account!
- 9ec4c12949a4f3 16y agoEnjoy the money laundering investigation, and say good bye to ever leaving your country again.
- jrockway 16y agoFUD. In the US, the government doesn't even have to opportunity to prevent you from leaving the country.
- laverick 16y agoSo he's sold 60k prepurchases at EUR 9.95 in a little over two weeks?! Holy cow. Found some stats - http://www.minecraft.net/stats.jsp http://www.minecraft.net/stats.jsp
- drtse4 16y agoThis game is nearly everyday on the front-page of reddit/digg/etc... , and a lot of people are making youtube videos of their creations. With all this web coverage he doesn't need to spend money in advertising :). A game that makes people build something (even if useless, it's still a game) and make it easy to share, instead of bovinely click around like in Zynga's games. Recipe for success?
- jakewalker 16y agoPrepurchases? Pretty sure that could be the problem - - PayPal doesn't permit charging someone for goods that aren't going to ship immediately.
- DavidPP 16y agoIt's not exactly a prepurchase since for 13$ you get access to the alpha version.
- petercooper 16y agoYeah, it blew up on Reddit a couple of weeks ago. For some reason the story didn't take hold over here on HN. This is why I read both sites - often you get great stuff over there that doesn't make it over the front page karma barrier here because not enough people read /new ;-)
- michaels0620 16y agoI find it interesting that in limiting the account, they still allow deposits but not withdrawals along with a threat of keeping the money. If they were truly concerned about that something fraudulent was going on they would not allow people to deposit money in either.
- JulianMorrison 16y agoDeposits can be rolled back if the money is still there. If anything that's a concession ("your business can continue, we aren't going to make your website shut down while you jump our hoops").
- adrianwaj 16y agoI wonder how much money PayPal has made keeping so-called fraudulent money in their coffers.
- dangrossman 16y agoPayPal doesn't keep money it freezes for risk checks. If they determine fraud, then the money is returned to the sender (usually by force, as the reason it was held was due to a chargeback or bank reversal). If there was no fraud, then it's paid out after a 6 month hold.
- adrianwaj 16y agoDo they can collect interest on the money whilst they hold it?
- dangrossman 16y agoI don't recall, but in all my other merchant agreements, it's stated in writing that funds held in reserve will be held in a non-interest-bearing account.
- fbnt 16y agoWhy on earth would you keep 600K on your paypal account anyway?
- shabda 16y agohttp://twitter.com/xnotch/statuses/24089647124 http://twitter.com/xnotch/statuses/24089647124
- hubb 16y agoactually this tweet explains it a little better: http://twitter.com/xnotch/status/24100656191 http://twitter.com/xnotch/status/24100656191
- eru 16y agoYou are funny. Tweets are only a line long or so, so you might as well have copied the thing (with attribution).
- dRother 16y agoDirecting to the original source is more authoritative and informative.
- dpritchett 16y agoQuoting and linking back to the tweet seems like a nice compromise.
- eru 16y agoYes. That's what I meant with attribution.
- shin_lao 16y agoThe "paypal blocked my money" stories are frequent. I'm curious to which extent this is legal. I'm pretty sure a bank isn't allowed to block access to your accounts without a formal request from a legal entity. Paypal doesn't "own" the money. This sounds to me as extremely abusive. Is that this frequent?
- acabal 16y agoThat's the rub--Paypal is not a bank. They can do whatever they want with the virtual money that is exchanged on their servers. Which is why a real merchant account is the only serious option for a larger-scale business.
- mattmanser 16y agoThey are a bank in Europe, just not the US. Sounds like the whole legal status in the US is a bit of a mess really: http://en.wikipedia.org/wiki/PayPal#Regulation http://en.wikipedia.org/wiki/PayPal#Regulation
- deleted 16y ago[deleted]
- acabal 16y agoI stand corrected, good to know!
- all 16y agoWhile that may be true, Luxembourg is known as a tax haven. I note that Amazon also registers its European operations there. From the same source as you cited: "Concern about Luxembourg's banking secrecy laws, and its reputation as a tax haven, led in April 2009 to it being added to a "grey list" of nations with questionable banking arrangements by the G20." [http://en.wikipedia.org/wiki/Economy_of_Luxembourg#Banking http://en.wikipedia.org/wiki/Economy_of_Luxembourg#Banking] So, in effect, Paypal is probably a bank in nominal terms only. They can still do pretty much whatever they want with your money and get away with it. That is why my company went with WorldPay even when we started out. We don't get charged any fees, just commission, and we get free fraud insurance on the major credit cards.
- mattmanser 16y agoAt least he's a known internet guy, it's pretty clear where the money is coming from and this post alone will get paypal to sort it immediately. But why do you have to be a celeb to get decent support from paypal? Freezing over half a million euros and they don't even assign him a dedicated support person? They don't call him? Disgraceful.
- jacquesm 16y ago> it's pretty clear where the money is coming from and this post alone will get paypal to sort it immediately. I wouldn't bank on that. It's possible, but by no means sure. > But why do you have to be a celeb to get decent support from paypal? Consider the fact that he is a celebrity and does not get decent support, you can imagine how it is for the rest of the world. Especially when you're not in the US. > Freezing over half a million euros and they don't even assign him a dedicated support person? They don't call him? Disgraceful. Business as usual for PayPal, see below.
- mattmanser 16y agoMinecraft games sales. Unless the whole minecraft thing is a cunningly disguised money laundering scheme for the illegal sale of fjords to rich American businessmen... We've heard this one before, a surge in sales triggers Paypal's fraud systems.
- jacquesm 16y agoSo what? In my case it was a bunch of newspaper articles about our website that made us grow quite a bit in a short time. A surge is not always fraud related and in the case of an account with long history of being 'in good standing' it is not entirely unexpected to do a bit of follow up after you've frozen the account 'just in case'. Unfortunately paypal and courtesy only appear in the same sentence when there is a negative in there somewhere.
- mattmanser 16y agoAh, sorry, misunderstanding what you meant, you meant paypal sorting it out, I thought you were talking about where the sales were coming from.
- smutticus 16y agoI bought Minecraft so I guess part of this money is/was mine. I never understand why people still use Paypal. There are so many horror stories and so many alternatives. Just don't use them.
- pmichaud 16y agoWhat alternatives?
- die_sekte 16y agoThere's Google Checkout and Amazon Payments, neither of which work outside the US. There's also AlertPay, which is apparently used by IPREDator and which is sometimes used by 7chan. I'm not sure whether I trust them more than PayPal.
- zumda 16y agoThere is also Moneybookers[1], though they aren't free of horror stories either. [1]http://www.moneybookers.com http://www.moneybookers.com
- pmichaud 16y agoWhen I asked, that was kind of my point: There are alternatives, but nothing that works internationally except places that we don't have any reason to expect to be more reliable than paypal is(n't).
- drtse4 16y agoDo you mean that you can't register to checkout and amazon as a seller if you are not an US resident? Because as a buyer i've used checkout a lot of times from Italy, same thing should be possible in other european countries.
- sankara 16y agoIt works for buyers as long as you have an international card. But to register as a seller a US bank account is a must. Given the new features added to Checkout By Amazon and all the Paypal stories, they might get traction if they remove that "US only" tag. Not sure how easy it is though.
- helium 16y agoI'm building a website that I would like to launch soon and were planning on selling digital goods. My initial idea was to just use the PayPal shopping cart, since I already have a PayPal account and it so easy to set up(I definitely don't want to go through the hassle of setting up a merchant account). But all these horror stories I have read on HN the last few days have scared me a bit. I also seems that its even worse if you're not a US citizen, especially if you live in a "suspicious' country (I'm South African, not really a country with high internet fraud cases, but all African countries are painted in a bad light for some reason). But are there really any good alternatives?
- gnaffle 16y agoYes, for instance WorldPay and others, see: http://stackoverflow.com/questions/2556/whats-the-best-online-payment-processing-solution http://stackoverflow.com/questions/2556/whats-the-best-onlin... You'll usually have to pay monthly fees, and some will keep your money for some weeks before they release them, to cover for chargebacks. But as mentioned earlier, as soon as you have enough sales to cover the cost, switch to something other than PayPal. NEVER let it become your only source of income.
- jacquesm 16y agoMake sure that whatever method you use that you never ever build up a balance bigger than a few hundred bucks, that way if they go south, decide to freeze your account or do any one of a hundred other nasty things you don't have too many eggs in that basket. Epassporte is in trouble by the way, best to stay away from them.
- bryanh 16y agoI run BitBuffet.com where we enable end users to sell digital downloads and we use PayPal exclusively. These horror stories are somewhat uncommon (we've never experienced one or heard of a customer experiencing one). My advice: go with PayPal until you are making well over $2-4k a month, then switch to a dedicated merchant account once you have proven volume. There are 100 other more likely points of failure than not getting your money from PayPal.
- smackfu 16y agoHow do people not know that Paypal does this by now? Wouldn't you want to avoid Paypal?
- daychilde 16y agoThe problem is that it's difficult to find a better solution. If all goes well, Paypal is generally by far the best option. If all goes poorly... not so much. But for most, it goes well.
- giffo 16y agoWe know, however as there is no other simple option - you just have to use it and pray/hope it does not happen to you.
- mcherm 16y agoGoogle is trying to create their own payment system. It hasn't gotten much traction. Why don't they go ahead and support countries throughout the world (if they want to leave out a FEW places like North Korea that would be fine)? Seems to me that then they would have a ready-made constituency. Not to mention pleasing a huge number of Android developers. Yet they don't do this... Why? There must be something difficult or dangerous about it, but what? Does anyone know the answer?
- raquo 16y agoAchieving reliable fraud detection is apparently very hard
- fragmede 16y agoSo was search (and so is search in the face of spammers).
- robgough 16y agoIs it also worth pointing out that Google isn't exactly known for it's high level of customer service. Is there any reason to think they won't be just as bad as PayPal if they had the same number of customers. I can't believe there isn't a better option yet, it's not like PayPal have suddenly become worse. Stories like this have been around for years.
- desigooner 16y agogoogle does many things well. customer service, not well at all. i had a torrid time dealing with them when i bought a nexus one when it launched.
- buster 16y agoWhat.. just bought Minecraft last week, awesome :) Hope he gets this sorted out.. Also i think it's quite interesting to see one person making such an amount of money with an alpha version of a game that has not much content and graphics from the last century but fun gameplay. EA and friends should learn from this.
- ido 16y agoHe was recently visiting Bethesda, Valve & Bungie - seems like "friends" are already learning :)
- stuhacking 16y agoFun gameplay is the key. For the rest, we have our imaginations. (I can't remember the last time a game scared me as much as when I fell down a pitch black cave and heard the groaning coming from all directions! :eek:) Edit: Sorry, I'm not trying to make a counterpoint, I agree with your statement.
- wallflower 16y agoRe: Fun/Imaginative gameplay. Jason Rohrer http://hcsoftware.sourceforge.net/jason-rohrer/ http://hcsoftware.sourceforge.net/jason-rohrer/
- div 16y agoI wonder what someone's legal recourse is in a situation like this. I mean what gives Paypal the right to claim 'suspicious activity, your money is ours' without having to provide some kind of evidence. And IF something is a legitimate case of fraud, aren't they required to simply freeze the assets and turn the account holder over to the appropriate authorities ? It's hard to imagine that this type of due process can be waived simply by having agreed to certain terms & conditions.
- deleted 16y ago[deleted]
- bond 16y agoDisgraceful...
- deleted 16y ago[deleted]
- anthonyb 16y agoThat's just the amount that he's made since his account was frozen.
- EvilTrout 16y agoI run a browser based MMO that once upon a time earned a fair amount of money (not at Minecraft's astonishing levels though!) and Paypal is my only method of payment. The first time I made a large withdrawal (10s of thousands) they did something similar. I think people are being very knee-jerk with their reactions about all of this. Yes, it's annoying to have your money frozen temporarily, but Paypal is basically on the line for all of that money if it turns out to be fraudulent. All they need is a series of business documents proving you really are who you say you are, and then they will hand over the money. Let's face it, few people show up out of nowhere and earn a million dollars in a month! Notch even knows this, if you read his blog post he says he's sure it'll get sorted out. Once you go through this process once they will not do it again.
- parallax7d 16y agoIt sounds like they screwed you too, and your defending them? It sound suspiciously like they just want to keep the money for as long as possible. Collecting interest on your assets is a clear profit motive.
- EvilTrout 16y agoI don't consider myself screwed at all. They held my money until I gave them proper documentation. When you run a business this kind of thing happens all the time. Just paying taxes to the government was way more complicated and intrusive. Yes they can earn interest on money, but it's much more likely to me that they are covering their asses about the money rather than earning a small amount of interest on it. Paypal has to deal with a lot of fraud. If you listen to the owners in interviews they say they lost a ridiculous amount of money in the early years to fraudulent users. It is reasonable for them, in my opinion, to make sure the money was owed to you before giving it to you.
- calloc 16y agoIn my ING Direct account (savings) I earn 1.1% APY currently, on 600.000 that is 6.600, that is 550 a month. If they freeze your accounts for two months, they have "earned" 1.100. Now think of the amount of money going through paypal or sitting in paypal accounts, that is a fair chunk of change.
- jdietrich 16y agoWe've been going around in circles with stories like this for years. In spite of all the horror stories, people are still using PayPal. That would indicate to me that either PayPal are exploiting a monopoly position, or there is a massive gap in the market for a fast, easy payment system that doesn't treat serious customers like dirt. I completely understand the Googley argument that you can't provide much customer service if you have millions of users with a tiny average revenue, but what sense is there in treating a €600,000 account so poorly? Surely they must know that they have lost him forever as a customer. The only logical answer I have as to why PayPal do this to big customers is that they know that as soon as anyone gets big they leave for a cheaper merchant account, so their account freeze is just a way for them to hold on to a customer long enough to make some real money out of them. I can't believe that they would, but I'm struggling to work out why else they would act like this.
- ergo98 16y agoThere are exceedingly few global payment systems, almost none of which, from a consumer perspective, are as trustworthy and easy to use as PayPal: When it comes to small vendors, I'd much rather pay them through PayPal (where I can even pay from a bank account) than to give my CC numbers to some micro operation. PayPal, like all payment processors, deals with a large amount of fraud, yet they seem to manage to keep it low enough relative to the total cash flow that their rates are fairly reasonable for small vendors. Which is exactly why guys like this use the service in the first place. As you mentioned, these stories seem to cycle around, yet lots of people still rely upon PayPal, and there's something to that. Add in that every Western government is imposing strong anti-money laundering and anti-terrorism financing regiments on organizations like PayPal. Seriously, people don't know how amazingly good they really have it. Having a snag in PayPal (and going through the arduous task of providing documents) is nothing.
- sankara 16y agoI'm in India and Paypal had a tough time dealing with the central bank here. So yes, I would agree a little that these rules are most likely imposed by regulatory authorities but that doesn't mean what Paypal does is acceptable. Have intelligent rules not alarms that blaze through the roof everytime someone transacts above, say, a thousand dollars. Even after that they could very well treat sellers with a bit more dignity?
- mmaunder 16y agoWe ditched paypal because: 1. Their site is very slow which hurt conversions. People who may have simply paid using a regular credit card went down the PP funnel and got frustrated and simply left. 2. Retention for monthly subscribers was 10 to 20% lower than credit card subscribers. 3. Refund policy sucked. It would take several days for our customers to get their money back if we refunded them. 4. Tools to manage bulk recurring subscriptions sucked. So glad we're free of them.
- dRother 16y agoTheir site really is slow as can be. I dread not being able to dig something up in my email, that means I have to go use Paypal's search - each page can seriously take 10-15 seconds to come up.
- korch 16y agoEveryone has known for years that Paypal is awful, regularly steals large amounts of money held by perfectly legitimate customers, and does it all through inscrutable, unfriendly, customer-service processes. I know this, man. Yet Paypal is bigger than ever, and there's no glimmer of improvement on the horizon. So either we assume Ebay, the parent corp, is so clueless about milking Paypal for profit while reinvesting as little as possible back into it, or we assume Ebay has a reason for not improving Paypal in any significant way in the past 5+ years. I'm starting to suspect there's a great financial reason for Ebay to keep doing this. And it might be a similar financial strategy that Amazon has famously used from day 1. Amazon collect payments immediately, yet ships items much later. This means their cashflow is always more than their inventory expenses at any given moment. For however much time there is until that gap closes, Amazon is in a great position—essentially getting a short term loan, and if you consider their volume of transactions, that is billions of cash being held in floating pools. What if Paypal provides a similar benefit to Ebay's bottom line? Paypal isn't a bank, so they can do whatever they want with the held funds. I suppose what actually happens to the held funds is a corporate secret they guard carefully. But I bet it props up Ebay's cashflow in a major way. If Ebay changed ways and forced Paypal to provide better guarantees, much like a bank, then their cashflow would take a hit. Good idea or am I off?
- kogir 16y agoAmazon doesn't bill you until an item ships, even for third parties that sell items through them. I've verified this on my credit card statement.
- crux_ 16y agoTo add to the other poster about collecting payment before shipping: It's not just Amazon that never does this; generally speaking (in the US, at least), nobody is allowed to collect on an item until it ships. Typically a merchant handles this by initially placing a hold for the amount of the purchase on your credit card, preventing you from using the funds for anything else but without a transfer actually taking place, and finalizing the transaction only after stuff goes out the door. ('Generally speaking' because it's been almost a decade since I've done physical goods e-commerce sites. I'm not sure of the exact source of the requirement (law? contracts with the credit card companies?) nor the cases where exceptions are made.)
- lkrubner 16y agoI had a similar case with PayPal, back in 2001, but the sums were much smaller. I was doing freelance work, and most of my clients paid me via PayPal. Then PayPal froze my account, when I had about $2,500 in it. I needed that money to pay rent. It took about 6 weeks before they re-opened my account. To pay rent I had to borrow money from friends and family. PayPal was very hard to deal with. They kept asking for proof that I was me. They wanted me to send bills that verified my address, but I was subletting an apartment for 3 months and had very little evidence that I was really me. At another time some friends of mine started a business with me and we had a PayPal account for awhile. At some point we stopped using it, and then someone sent us $200. I've no idea what happened to that $200. Possibly it got auto-refunded at some point. Possibly it is still sitting there, in the account. Whatever email address we used for that account was tied to the company we had, which had a domain name we gave up on years ago. All the same, PayPal is the easiest way to go when you are starting up a new site. And PayPal has aggressively bought up some of the competition that used to be a lot better than PayPal. (PayFlow Pro, for instance)
- zackattack 16y agoPayPal recently pulled this stunt on me. While very frustrating at the time, especially since there was no phone support available for the next 3 days due to labor day weekend, at least now I have scanned copy of my Passport on my computer.
- rumpelstiltskin 16y agocan you elaborate on this passport issue? are you in a foreign country?
- zackattack 16y agono, but paypal wanted me to scan some form of identification to prove my identity. since my driver's license is expired and i'm no longer living in california, all i have is a paper driver's license that they mailed me, so i use my passport for identification purposes. if i am ever traveling in a foreign country in the future, it will be useful to have a digital copy of my passport in case i lose it and have to deal with embassy issues. i have not requested the dmv mail me a new driver's license since the picture was taken when i'm 15 and the inevitable "you look so different!" conversations are kinda lame
- omd 16y agoIt's a small consolation, but at least this business with PayPal is giving him some good publicity. I'd never heard of Minecraft until now.
- growl 16y agoYou can ask them, though not easily, to transfer the money to your bank account - DAILY.
- zzleeper 16y agoWtf I just bought his game yesterday, and he can't even get his money??
- tomjen3 16y agoWe need some way to force paypal to stop defrauding honest people (as well as being faster, but that isn't such a big problem). Unfortunately there doesn't really exist a good alternative outside the US. Anybody knows how to start lobbying against paypal?
- Artifex 16y agoI keep wondering why there isn't a Ycombinator-funded paypal killer. I'm not a developer/coder/anything close to one, or I would do this myself. Come on, guys! Get on this!
- paraschopra 16y agoPaypal was once losinf $100 million per month. Who is going to fund that in these non-2000 AD days?
- bobx11 16y agosame happened to me recently - though my balance was under 10k, so it was less scary. I called and asked nicely until I got the restrictions removed.
- bobx11 16y agoI never realized how easy it was to setup a merchant account / processor until paypal scared me into doing it.
- naturalized 16y agoWe operate a large site with thousands of PayPal payments per day. This is a sample email we just got from PP: Hello ...., We were recently notified that a payment you received was reversed by the buyer's bank. As a result, we have reversed the following transaction: Transaction date: xxx Transaction amount: xxx USD Buyer's email: xxx Buyer's name: xxx Your transaction ID: xxxx PayPal is committed to maintaining a safe environment for our buyers and sellers. You can help protect yourself against claims and reversals by following the guidelines of our . Thanks, PayPal Note that their email template has a bug: it says " following the guidelines of our ."! Cannot they fix their email templates? They are dealing with f..ing real money! The Viagra spam that I get has less bugs in their email templates!
- kefs 16y agoWhy has no one mentioned WePay.com?
- aberman 16y agoThanks for the shout-out! Unfortunately, we don't do international (non- U.S.) transactions...yet
- bluelu 16y agoMost of the paypal horror stories always relate to paypal users not providing or not willing to provide valid information to identify their accounts. In Luxembourg (and paypal is a registred and regulated bank in Luxembourg), the government requires the bank to know it's customers identities, otherwise the bank is not allowed to do business with their customers. And an email will not be enough. You have to provide passports/identity cards. And I guess that's what happens here. After a certain transaction amount, paypal requires more information than just an email address.
- zabraxias 16y agoI work at PayPal, though not in fraud detection, and it always seems interesting how much bad publicity the company is getting lately. I personally wish they would address the social part of doing business on the web. There's a reason why the hold explanations are vague but it has nothing to do with questionable intentions.
- piguy314 16y agoI've heard that if you run afowl of the bank secrecy act the bank is not even allowed to tell you that they are reporting your suspicious activity. http://en.wikipedia.org/wiki/Bank_Secrecy_Act#Suspicious_Activity_Report_.28SAR.29 http://en.wikipedia.org/wiki/Bank_Secrecy_Act#Suspicious_Act... Is this what you are talking about?
- InclinedPlane 16y agoPaypal has the most customers of any financial institution in the world, they have some of the largest challenges of any financial institution in the world. Not the least of which being that everybody who is capable of using paypal is simultaneously connected to the biggest and most efficient megaphone ever invented (the internet) and the unique consequences for bad press that situation entails. You can decry paypal's customer service, no doubt, but recognize that the root cause of these problems are all of the very real scammers who have abused the system and never make the news. Consider an analogous situation, check fraud. There are many stores and restaurants that do not accept checks, is this because banks are evil and hate honoring checks? No, it's because of repeated abuse from fraudsters devaluing checks as a method of payment. The same is happening here with online payments. You can get around the problem by paying more money for a merchant account but that only protects you from the immediate effects of the problem for a little while.
- argv_empty 16y agoYou can decry paypal's customer service, no doubt, but recognize that the root cause of these problems are all of the very real scammers who have abused the system and never make the news. If you discover that you have processed a fraudulent transaction, undoing it is quite understandable, but keeping the money for yourself (as per the link) is a pretty shady solution.
- InclinedPlane 16y agoFraud is not so simple. Step 1 is identifying a potentially fraudulent transaction. Most financial institutions put the breaks on any funds transfer in that case until a further investigation has completed, rather than merely reversing the previous operation (indeed, that would lead to an even greater adverse impact on false positive cases and would aid the fraudsters as well). If withdrawals from your bank account is frozen due to suspected (or actual) fraud, few people jump to the conclusion that the bank is out to snatch up their money. Why not extend paypal the same courtesy?
- argv_empty 16y ago
- deleted 16y ago[deleted]
- anthony_franco 16y agoWe've experienced this issue in the past. If you're gonna use PayPal, here are some tips: 1) Use your full legal name when creating the account. 2) If you're creating the account for a company, make sure the owner of the account is an officer of the company (CEO, Vice President, etc). 3) Have only one account. If you're creating an account for your business, and you already have a personal account, you're gonna run into problems. 4) Make sure the mailing address you give is actually accessible. PayPal's gonna mail a verification code to you once you start making a sizable amount. And just in general, once you start getting money into your account, PayPal's always gonna come knocking. At one point, PayPal prevented us from even receiving payments. But eventually, after a while of working with them, they got off our backs and we stopped having problems with them.
- known 16y agoWhy US Administration is not converting Paypal into a bank?
- mkramlich 16y agoWhile on the face of it this sounds outrageous, it is probably a symptom of PayPal's anti-fraud measures.
- bosch 16y agoWhen will: 1) Companies learn that to cheap out on the payment process and go through PayPal is stupid and things like this WILL happen. You deserve what happens when you go through PayPal as it means you either didn't research it's history or didn't listen to the warnings. 2) Customers learn not to do business with a company that is too cheap to setup their own payment process and not go through PayPal. By supporting business' that are using PayPal we allow the cycle to continue.