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I've used both Google Cloud and AWS, and as of a year or so ago, I'm a Google Cloud convert. (Before that, you guys didn't at all have your shit together when
by JPKab 10y ago
I've used both Google Cloud and AWS, and as of a year or so ago, I'm a Google Cloud convert. (Before that, you guys didn't at all have your shit together when it came to customer support)
It's not in bad taste, despite other comments saying otherwise. We need to recognize that competition is good, and Amazon isn't the answer to everything.
- espeed 10y agoMe too. We switched to Google Cloud years ago at its inception and have never looked back -- always viewed it as a competitive advantage due to its solid, more advanced infrastructure -- faster network, reliable disks, cleaner UI that's easier to manage. Just a cleaner operation all the way around.
- eknkc 10y agoWe were on GCP for around a year, it was my decision I really wanted to love GCP and I initially did. But we recently switched to AWS. I think there is little GCP does better than AWS. Pricing is better on paper, but performance per buck seems to be on par. Stability is a lot worse on GCP, and I don't just mean service outages like this one (which they had their fair share) but also individual issues like instances slowing down or network acting up randomly. Also lack of service offerings like no PostgreSQL, functions never leaving alpha, no hosted redis clusters etc... Support is also too expensive compared to AWS. Management interfaces are better on GCP and sustained use discount is a big step up against AWS reservations. Otherwise, I think AWS works better.
- fidget 10y agoFunctions are going beta this week
- Moru 10y agoAnd discontinued next year?
- deleted 10y ago[deleted]
- benley 10y agoThe standard "lol google will kill it in 6 months anyway" troll doesn't really apply to Google Cloud services. They know better than to be fickle with infrastructure offerings.
- Moru 10y agoNo trolling, just tired of setting up things that just stop working and forcing me to work on a fix. I dont work for a big company with a dev team of 20 people, its just me and customer support. Im close to a burn out as it is, I dont need help with it.
- fidget 10y agoThey have a minimum of 1 year deprecation policy in their terms of service.
- ChristianBach 10y agoI hear you, discontinuing products that you're dependent on is painful, but discontinuing services that you built your infrastructure around is an outright killer.
- foxylad 10y agoI've used Appengine since 2009. Early on they deprecated the original master-slave datastore, but apart from that I've had zero refactoring around their services. Other services are a different story - from my perspective Google are better at supporting legacy interfaces than most.
- iampims 10y agoThey deprecated their alpha search api 2 years in iirc
- 10y ago
- dstroot 10y agoI, for one, would love to see Redis and Postgres on GCP. That would be enough to get me to switch I think.
- doubleorseven 10y agoWait for the NEXT event. Radis will be announced.
- aardshark 10y agoI haven't used AWS, but my experience with AppEngine and by extension GCP is similar. Just last week I got an email saying that they'd discovered an issue on Google Cloud Datastore where certain (strongly consistent!) queries could have been returning incorrect results for a week long period and that I should check my logs to see if anything important had been affected in my application. That's not the sort of behaviour that inspires confidence in a service.
- advisedwang 10y agoI work in GCP support. I'm really curious: what do you feel changed that led to such improved support? I'd like to make sure we keep doing it.
- anotherturn 10y agoChiming in as I noticed the change too. For a long time it was almost impossible to speak with a human - every query was directed to the extensive but often useless support pages. If a human did respond it often seemed like they weren't savvy enough to handle a microwave let alone solve infra issues. Then, about a year or two ago - humans actually started responding to and fixing problems. A welcome change!
- advisedwang 10y agoDo you have one of the paid support packages, or is this your experience of our google groups/stack overflow etc?
- vacri 10y agoMy experience of support with Google Apps for Business makes me very wary of using anything Google for critical business infra. Google products are nice, but as soon as you hit a problem or edge case, you're on your own in my experience.
- dbg31415 10y agoSpot on. And good luck getting accurate documentation.
- dbg31415 10y agoSpot on. And good luck getting accurate documentation.
- spuiszis 10y agoWish I could +1 this more. Any time I get some error, I spend hours sifting through old documentation and forum posts.
- DerpyNirvash 10y agoWhy not just open a support ticket?
- vacri 10y agoIn my GApps support experience, it's slow and inexperienced.
- foxylad 10y agoExactly. Because they've usually only experienced support for Google's free services, people assume all Google support is minimal - but it isn't. We pay $150 a month for silver support, and in the extremely rare (several years apart) case we need help, we get it.
- vacri 10y agoGoogle Apps for Business is not free.
- hkmurakami 10y ago>(Before that, you guys didn't at all have your shit together when it came to customer support) Sounds like it basically coincides with Diane Greene coming on board to run the show -- which is great news for all of us with increased competition on not just the technical front but also support (which is often the deal maker/breaker)
- 7ewis 10y agoIs Diane really that good? I was at a talk last year, where she spoke, and as much as I love Google, it was one of the boat boring talks I've ever heard in my life. So monotone and uninteresting... and I'm probably one of the biggest Google fans out there.
- contingencies 10y agoI have no idea about the person in question, but stable and reliable infrastructure can be really boring. Unfortunately, it's also necessary.
- hkmurakami 10y agoI'm not familiar with her public speaking. But you want someone decidedly un-Google-like to run an enterprise software (non-engineering) operation. Look at Safra Catz's public speaking (Oracle). Terrible public speaker, terrific operator [1]. [1] though we may easily disagree with their business practices.
- ocdtrekkie 10y agoAbility to give interesting talks and ability to run good products are two completely different talents, and your comment is therefore pretty meaningless. In fact, I'd argue a lot of people good at one are not good at the other.
- ehsankia 10y agoHonestly, if you're a big service that millions of people use, you should not put all your eggs in a single basket and should probably use a mix, in case one of the clouds goes down like in this case.
- Salgat 10y agoThat depends if you're willing to pay for the cost of hosting all your content twice and the development overhead of managing that. Twice the persistences means twice the chance of an issue occurring.
- w8rbt 10y agoWith containers, I think the devops overhead would be minimal.
- tejasmanohar 10y agoThat's if _everything_ is in containers. Also, don't undermine how much of a difference the host machine configuration can make... Docker uses its kernel.
- nashadelic 10y agoThat's where tech like kubernetes help in making your app/service portable. Or having common APIs like between s3 and google cloud storage. Twice the persistence means always having at least one backup and thus the occurance of downtime reduces not up
- Svenskunganka 10y agoOne of the biggest reasons you go for a cloud is because you don't want to deal with reliability & scaling issues, and there's a premium price attached to that. I think most companies using S3 in this case believed they put their eggs in different baskets when they put their data in there.
- kiallmacinnes 10y ago
- snackai 10y agoWhat indeed is bad taste is your choice of Google Cloud over AWS. No I really like GCP, use it at core of many apps, but if people really want a decentralized web we need to use more than one provider. Don't "convert". Use booth, redundancy ffs.
- adjkant 10y agoWhat's the point of decentralizing by putting 50% on one, 50% on the other, and no overlap of the groups? You used the word redundancy, but who is willing to actually do that true redundancy?
- kiallmacinnes 10y agoPity I can't upvote more than once! :) This whole idea of being angry at a vendor for deprecating something with 1yr notice is just ridiculous! People need to realize they are choosing lock-in, and are choosing the risk of deprecation every time they decide to use a cloud service with no drop in competition/open source/etc. Own your choices people, don't blame others...
- unclebucknasty 10y agoSounds great on paper, but this is infrastructure level stuff with real world constraints. The expectation of stability beyond a year is certainly not unreasonable when you're asking people to build their businesses/infrastructure on your platform. And, building redundancy across providers can be impractical, owed to learning curve, cost duplication, higher outbound bandwidth costs, effort duplication, solution complexity, etc.
- jamesblonde 10y agoI just wrote a piece reflecting on the s3 outage and the limitations of s3 metadata/replication: https://medium.com/@jim_dowling/reflections-on-s3s-architectural-flaws-71f14c05a5fa#.pc0vynnag https://medium.com/@jim_dowling/reflections-on-s3s-architect...
- jamesblonde 10y agoOr discuss it here: https://news.ycombinator.com/item?id=13760251 https://news.ycombinator.com/item?id=13760251
- themihai 10y agoGCP has always felt like a forever beta product. On top of that you get a lot of lockin so I would never recommend GCP for a long term project.