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Can't sign in to Google calendar on my Samsung refrigerator
- wklauss 11y agoThis is actually a very good example to have around every time we go into the IoT discussions. We need new interaction models and new platforms that solve the issue with updating several things in the house. I have 6 or 7 devices that I now update frequently (computer, tablet, phone, set top box, watch,..) and it's starting to be a really annoying and time consuming process. Soon I'll have to add my car and who knows what else.
- ohitsdom 11y ago"Samsung support only advised to restart the refrigerator and check timezone..." What a time to be alive.
- rvense 11y agoAt first I thought it wouldn't be so bad to pull over for a software update, but then I remembered I'd forgotten to charge my book and cigarette.
- shpx 11y agoNo joke, I occasionally get a (barely noticeable) nagging feeling to check the battery level while reading a book now.
- gkya 11y agoI've seen people and have caught myself too, trying to swipe and enlarge stuff on paper, and also to click and tap. And when writing with pen 'n paper, I often want to undo and look for the C-\ for a moment.
- qb45 11y agoI'm not an old fart by far, but even I have never imagined rebooting a refrigerator. I'm floored. It sounds like some obscure IT insider joke except that this time it's for real. I don't know what to expect next.
- myth_buster 11y ago"The trial period for your Freezer™©® has expired."
- function_seven 11y ago"Your ice maker comes free with licenses for up to 1,000 cubes a year! For only $8.99 a month, you can enjoy up to 5,000 cubes. Add crushed ice for an additional $2.95. Cancel anytime."
- beat 11y agoDon't give them any ideas.
- rvense 11y agoI think there's an episode in a Ray Bradbury short story where a character argues with his door because it won't let him in because he hasn't paid the subscription for his door lock. The take away is that IoT under capitalism is going to suck.
- qb45 11y agoI think that somewhere deep in some R&D department someone has already been paid for this exact idea and few others of this kind. Maybe even Intellectual Ventures has a patent on it.
- colinbartlett 11y agoFor the protection of your food, Miniplenty requires the installation of a new security certificate in your refrigerator. Your fridge has been locked for your safety. Thank you.
- FLUX-YOU 11y agoNow it just needs *coin mining malware. Cooling included.
- h00k 11y ago"I bought the fridge so my wife could keep up with my calendar. I hope this gets fixed soon. That is a lot of wasted money if no one can use this anymore." If only there were other ways of checking or sharing an electronic calendar! The future is now.
- exelius 11y agoYeah, you WOULD kind of be better off (both financially and feature-wise) just gluing an iPad Mini to the front of the fridge...
- cdubzzz 11y agoI actually looked up the price of this fridge thinking that maybe it wouldn't be that much more than a mini... $3,600 for the current revision of that model, haha. http://www.samsung.com/us/appliances/refrigerators/RF28HMELBSR/AA http://www.samsung.com/us/appliances/refrigerators/RF28HMELB...
- justinsaccount 11y agoNo, you would be better off financially to not waste your money on the iPad. iPad mini: $399 kindle fire: $49.99
- exelius 11y agoI'm thinking that if you're in the market for a $3600 Internet-connected fridge, you can afford and would just rather have the iPad. I don't know enough about the Fire to say whether it's a piece of garbage or not; all I know is that I have a bunch of iPad apps that I've paid for and Apple's ecosystem makes it easy to add another iPad and transfer my settings over.
- mangeletti 11y agoPertaining the sunk cost fallacy you fell victim to in your second paragraph, unless you have $350 of apps that you need on the iPad (or if you plan to play music from your fridge, which actually would be cool), you're going to be better of paying $49 and spending another $50 for accessories and apps that you "need".
- sliverstorm 11y agoWell, at least a calendar is fitting for a refrigerator, as opposed to a twitter client or whatever.
- jacquesm 11y agoWhy? (not that I would endorse a twitter client, I just don't see the use case for having your fridge be 'calendar enabled')
- mordocai 11y agoIn a lot of families the kitchen is a place where everyone goes throughout the day. It is quite common to have a paper calendar in the kitchen with appts written on it, this allows you to do the same with a google calendar. Of course, sharing the google calendar with everyone + having the app on their phones is probably better.
- tgb 11y agoCalendars are a classic thing to stick to a fridge by magnets.
- beat 11y agoMagnets affect computing devices and are thus a violation of your terms of service and void your warranty...
- lost_name 11y agoIn all fairness, it has that too, along with Pandora, a Grocery Manager app, and some other things. http://www.cnet.com/products/samsung-rf4289hars-refrigerator-series/ http://www.cnet.com/products/samsung-rf4289hars-refrigerator...
- glenntzke 11y agoThis is what I thought in response to the "first world problems" comments. I grew up with a calendar on my fridge that kept the family in sync (as much as anything else) and think a family calendar that works with everyone's online calendars is a fine idea. In a discussion about this kind of technology integration, FWP comments aren't constructive.
- exelius 11y agoI have a Samsung refrigerator that is supposed to be Internet-connectible. I wasted about 5 minutes on it before giving up. The shoddy quality of the software combined with the low marginal utility of having my refrigerator connected to the Internet just didn't make it worth more than 5 minutes of my time.
- dasboth 11y agoThe marginal utility of having a refrigerator connected to the Internet is not something I ever thought someone would have to estimate.
- exelius 11y agoYeah, it was kind of like "Eh, I'm bored, I think I'll connect my fridge to the Internet. Oh, the software is shitty? Eh, don't think I'll bother." If someone as geeky about this stuff as me thinks like this, there's no hope for connected appliances actually catching on anywhere.
- Splines 11y agoI have a "smart" washer and dryer. I booted the companion app up, briefly considered what I was actually trying to do, and abandoned the whole thing. At least the things work just fine in an unconnected state. Not to be all "get off my lawn", but some things don't need to be smart.
- exelius 11y agoActually a "smart" washer and dryer would be nice -- I wouldn't mind getting notifications that my laundry is done (because it's on a different floor and I don't always hear the little song it plays). But really that's all I would want - basic alerting.
- TeMPOraL 11y agoThe problem starts with "companion app". If your IoT device has its own apps, it's most likely something you want to avoid like fire. IoT won't take off until people stop being greedy about it and try to lock everyone in, forcing them to use their (usually completely shitty) apps.
- cbsmith 11y agoWe really are living the dream of first world problems. That said, integration with calendaring software in particular is way harder than it should be.
- vvpan 11y agoI have a feeling that internet of things is going to be a disaster...
- JustSomeNobody 11y agoI can guarantee it will be. Too much is proprietary. We need open and free protocols. I don't want to live in a world where I have to buy all my appliances and devices from the same manufacturer.
- ethbro 11y agoThe issue is that gear supporting open and free protocols is (a) more complicated and/or expensive to install & (b) not visibly better until sometime in the future. I think the market has proved that it doesn't particularly think about anything past "Does it work right now?" And proprietary-in-a-box formats satisfy that just fine (usually at a cheaper price point). We'll no doubt eventually get integration, as there's too much opportunity not to. But yes, the near future is probably going to be an ugly period for interoperability. Good time to start selling IoT bridges though...
- JustSomeNobody 11y ago>Good time to start selling IoT bridges though... Heh. Yeah.
- pjc50 11y agoselling IoT bridges In the connectivity sense, or the "I have a bridge to sell you" sense? :)
- ethbro 11y agoI suppose I meant IoT gateways on further thought. It's been a while since low-level networking hardware was pushed into my head. But generally my perception is that the evolution of the network before surplus CPU power made wonderboxes efficient (a "home router" that does everything!) is that network hardware evolved from simpler pieces into more capable but complicated (save on routers by using switches, save on switches by using hubs, save on hubs by using repeaters, etc etc). So the original intent of my comment was that if we're faced with a network incompatibility issue (e.g. AppleTalk vs TCP/IP), then it'd be good to be in the business of making translation hardware.
- jodje 11y agowhite people problems
- existentialmutt 11y ago#hackernewsproblems
- gnah 11y agoSamsung is Korean.
- suyash 11y agoSouth Korea is a First World Country
- JustSomeNobody 11y agoReally? You don't think <insert popular black, asian, latino, etc name here> is rockin' a fridge that speaks internet?
- atestu 11y agoIf you like this, you should check out http://twitter.com/internetofshit http://twitter.com/internetofshit (I am not the author)
- dasboth 11y agoThanks, I just successfully wasted 15 minutes on it. 10/10, would procrastinate again.
- christophilus 11y agoThis is... amazing. Thanks for sharing.
- gjkood 11y agoI believe we need to measure ourselves on how close we are to the imaginings of the The Jetsons[1]. Do we need to create a universal standard to measure how close/far we are to/from The Jetsons? [1]. https://en.wikipedia.org/wiki/The_Jetsons https://en.wikipedia.org/wiki/The_Jetsons
- smoreilly 11y ago#firstworldproblems
- erbo 11y agoMore like #21stcenturyproblems...
- makecheck 11y agoI remember seeing a commercial for those things where they drafted the Top Chef brothers, and even in the commercial it looked extremely awkward to use. "Oh, let's just look up something...(walk over...bend down...glance at screen...slowly punch things in...)." Even if it were the best thing ever, I know technology and I know that fridges last years longer than any gadget ever has. Any choice of touchscreen, OS or even network connection technology would probably be a "bad idea" in 5-10 years.
- humanrebar 11y agoAgreed. So far, the best feature is a convenient dock for a tablet or phone. Same goes for cars.
- mdip 11y agoAlso agreed - I found the best solution for me was a cheap Amazon Fire tablet and three large strips of velcro. It stays firmly attached to the side of the fridge with the cable running straight down beneath the cupboard routed over to the plug. It looks a lot better than expected and handles calendar/metric<->imperial conversions with ease.
- JustSomeNobody 11y ago> ... would probably be a "bad idea" in 5-10 years. This is what I don't think people quite understand. Same with (Android|Apple)Auto that's coming out. By the time you've paid it off, who is going to buy it?! You'll HAVE to trade it in at the dealership. That limits you in so many ways.
- ethbro 11y agoI thought that was the whole point of going with Android|Apple Auto vs the manufacturer's homebrew: at least you'd get updates for a few years.
- JustSomeNobody 11y ago
- VMG 11y agoUbik, 1969 > “From the drawer beside the sink Joe Chip got a stainless steel knife; with it he began systematically to unscrew the bolt assembly of his apt's money-gulping door. > "I'll sue you," the door said as the first screw fell out. Joe Chip said, "I've never been sued by a door. But I guess I can live through it.”
- ethbro 11y agoStep 0) Disconnect any phone or network cables and ensure RF jammers covering WiFi and cell frequencies are active before commencing home appliance repair.
- redthrowaway 11y agoAs IoT becomes more ubiquitous, the people who plaster their houses in tin foil will become less ridiculous.
- scott_karana 11y agoEither that, or more ridiculous, since their luddism will be even more outwardly apparent to everyone else... Not being on Facebook is conspicuous enough already. :/
- mindslight 11y agoNah. Pop open the cover and install an aftermarket control board that runs Free software. Eventually, this will be more user-friendly (better interface one doesn't have to relearn every monthly update), convenient (better software features), and economical (how many appliances are thrown out due to software malfunctions).
- maxerickson 11y agoAnd then epoxy.
- qb45 11y agoI actually hope for that. My parents' washing machine blew some motor driver IGBTs along with the MCU and its proprietary firmware. It's basically scrap metal now as replacement boards are sold barely cheaper than a new machine.
- tlrobinson 11y agoRelevant: https://twitter.com/internetofshit https://twitter.com/internetofshit
- carterh062 11y agoThis is the kind of stuff that should be number on HN everyday.
- djhworld 11y agoThis is why I hate proprietary systems like this, too many options for failure, you're at the whim of the manufacturer.
- daveguy 11y agoWhat's scary is there are hundreds of messages from people seriously trying to resolve this. I expect to see a bunch of snarky "first world problems" comments, but its mostly "me too! my many $,$$$ fridge isn't working!"
- daigoba66 11y agoIt's cheaper, and probably a better UX, to duct tape a tablet to the fridge door.
- cstross 11y agoIt's much cheaper, and definitely a better UX, to buy a whiteboard and hang it on or beside the fridge. (BTDT. Why waste $50-250 on a tablet? If I really want to tote the whiteboard with me when I go to the shops I just snap a photo of it to view on my phone, then delete the shopping list when I get home.)
- ascagnel_ 11y agoAt least use a paper calendar -- the whiteboard can get erased if someone/something rubs against it.
- squeaky-clean 11y agoThis is why we need a smart whiteboard, so we can see the history of what was written on it, and undo accidental erasing/drawing. Maybe even connect it to my butt with a companion app so you can see your whiteboard notes on the go, or share them to facebook/twitter/instagram. (...Hopefully the sarcasm is obvious).
- qb45 11y agoDry erasable markers work fine on white fridges. Don't ask how I know.
- CaptSpify 11y agoI disagree: I built a "grocery list" app that I can access from my phone. If I'm buying groceries, and I update the list, someone else can view the up-to-date list and won't buy a second carton of milk.
- Eric_WVGG 11y agoI was impressed and a little amazed by how deadpan and serious the messages in the discussion are… nobody stops to reflect on the sheer insanity that we’re all giggling at over here. I assume, anyway, eventually my attention wandered and I skipped to the end, where a charming young lad does indeed go unhinged over “samsucks” and heroin-addicted mothers.
- watty 11y agoI'm more amazed by how everyone on HN is so shocked by a computer on a fridge. We live in an age where powerful computers with touchscreens can be had for tens of dollars... what's so shocking about an underpowered computer on a fridge? What's so shocking about wanting it to function as advertised?
- fixermark 11y agoMostly the expectation that it would function as advertised, I assume. I imagine that flies in the face of the experience of a lot of people on HN. ;) It's also a little funny that the report ends up on the Google product forums, given that Google doesn't make refrigerators. Such is life in the Internet of Things world though; when the network breaks, everyone and no-one is to blame.
- VLM 11y agoIf you're of just the right age you'll remember coming home from a night out to flip on the TV (remember those?) and watch infomercials about $50 pieces of junk that somehow combine a folding fishing pole with a fly swatter and a flashlight and the miracle is its possible, although the result is it does nothing well at all. Not one thing. Total across the board laugh out loud fail. AKA the IoT.
- shpx 11y agoNobody is shocked, quite the opposite. People that work in software have at some point felt that proprietary software almost always makes their life hard (but makes more money). Because of that there are low expectations for the internet of things, because you can bet all the things will be running proprietary software. This is confirmation of that, and people love confirmation.
- jkrp 11y ago"Samsung support advised...to restart the refrigerator and check timezone"
- AdmiralAsshat 11y agoThis highlights my biggest concern about the Internet of Things: security. If you can't update it, you can't patch it in the event of security holes. Most of these companies can't even be bothered to patch their routers. How am I possibly going to trust a company to patch their refrigerator?
- andrewvijay 11y agoFirst world problems
- VLM 11y agoUsually when people say "first world problem" what they mean is the solution is cheaply affordable by the first world. They aren't talking about the problem at all, they're talking about the solution. The point is non-1st world can't afford the solutions, and they're going to be stuck with this garbage as used appliances and used cars when the 1st world tosses them out in an upgrade. That's the real problem.
- jackvalentine 11y agoNo, when people say 'first world problem' they're referring to a problem that simply doesn't exist in the third world and only by the virtue of our wealth we get to experience it.
- vkou 11y agoWelcome to the internet of things that don't work. My apartment's fridge looks to be at least a decade old - somehow, it's not clear to me that spotty integration with AltaVista Calendars, or whatever it is we used back in the dark days of 2005 would be any kind of value add.
- sofaofthedamned 11y agoMy old colleague who used to break bootloaders and such stuff for a living, called it the 'Internet of broken crap'. Never have truer words been spoken.
- SixSigma 11y agoWelcome to the Internet of Things 20 November 2014 - problem reported on fridges costing in excess of $2,000 ... 23 Feb 2015 - problem on some models resolved ... 4 June 2014 - original poster from 20 Nov has working fridge ... Dec 2015 - still not fixed for all fridges
- CptMouse 11y agoI'm shocked -shocked, I tell you- to hear that Samsung is absolute trash. Yet people fall for their bullshit over and over again, despite them openly not giving a fuck about customers, laws, competition, or common sense and basic decency. Yet try to argue with the average user who will keep praising their new Crapsung phone, while in the same sentence telling you how it was being repaired for 3 weeks because of a random hardware failure* . It's hard to contain my frustration towards people who buy Samsung (and thus "encouraging" them) when they should know better. I draw some consolation from their eventual inevitable fall into irrelevance (despite their ties to the corrupt SK government) - the shared fate of most inane, incompetent, and evil behemoths. TL;DR fuck Samsung; stop keeping those assholes in business * admittedly a bad example, but whatever you choose it will fail to convey their true awfulness anyway
- tdkl 11y ago"bickerdyke Top Contributor250 Best Answers Sounds like your fridge needs a software update to use the new API version." > Samsung > software update Seems someone needs a new fridge.
- ihsw 11y agoRefurbished/used home appliances -- yet another way to leak credentials. I look forward to a day when the internal components of home appliances are salvaged on the off-chance that a user's credentials could be found in them. You can bet that off-brand devices will ask for a username/password and store it locally in plaintext.
- yk 11y agoWhile the big name brands store all your credentials as an easy to read JSON encoded string at fridge-net.example.com/API/../PRIVATE/$USERNAME
- duderific 11y agoThis is already happening with used/refurbished copiers (not a home appliance usually, but still.) With many copiers, all scans are kept in memory. So copies of things with SSN's or other confidential information are just sitting there in the copier's memory, waiting to be retrieved by the next owner.
- yk 11y agoAnd this is, why there sits a Linux PC next to my "smart tv" in my living room. The thing about "smart tvs" and I imagine freezers is, that the friendly easy to use interface creates problems that were solved in the early 80ies for computers, and it interfaces with a ridiculously underpowered processor.
- jnevill 11y agoThis is it too. We use Netflix on the SmartTv, but everything else runs through Kodi on a little HTPC I built. It's updated automatically, has plugins to access internet content, and works nicely with my HDHomeRun for Comcrap cable. I want my TV to just be a dumb monitor, I want my car's stereo system to just be an amp with speakers, and I want my fridge to keep food cold. I'll supply the hardware and software for internet/content/whatever so I can update and control it myself.
- nkrisc 11y agoWhat's sort of funny is that the only people who could raise a real stink in the right place, the technologically literate, would probably never buy such a fridge. Meanwhile, purchasing this looks like a good idea to the technologically illiterate, and when it doesn't work they complain to Google instead of Samsung. Winning strategy for Samsung!
- sophiedeziel 11y agoIoT problems... I fear that some hacker groups from communist states DDoS smart thermostats. We’ll call it Cold War 2.0
- begriffs 11y agoI guess we know our place socially don't we? "The upper-class kitchen, designed to be entered only by servants, is identifiable at once: it's beat-up, inconvenient, and out-of-date, with lots of wood, no Formica whatever, and a minimum of accessories and labor-saving appliances like dishwashers and garbage disposals. Why tolerate these noisy things when you can have a silent servant do precisely what they do? The upper-class kitchen does have a refrigerator, but so antique that it has rounded corners and a big white coil on top. Neatness and modernity enter as we move down toward the middle class, and the more your kitchen resembles a lab, the worse for you socially." -- Class, a Guide to the American Status System
- kelukelugames 11y agoI started reading Class over the weekend. I feel depressed because it described all of my middle class insecurities. I earn almost as much money as my doctor friends, but I'm desperate to prove that I am an equal.
- hammerandtongs 11y agoIf you want to go a bit deeper - http://www.amazon.com/Distinction-Social-Critique-Judgement-Taste/dp/0674212770/ http://www.amazon.com/Distinction-Social-Critique-Judgement-...
- listic 11y agoBy the way, you can really actually still buy the refrigerators with rounded corners, if you want: http://www.smeg.com/refrigerators/double-door-refrigerators/ http://www.smeg.com/refrigerators/double-door-refrigerators/
- ufmace 11y agoSeems to be this book: http://www.amazon.com/Class-Through-American-Status-System/dp/0671792253 http://www.amazon.com/Class-Through-American-Status-System/d...
- hmahncke 11y ago
- vicfcs 11y agodid you reboot your refrigerator ? maybe you need a firmware upgrade.
- vicfcs 11y agodid you reboot your refrigerator ? maybe you need a firmware upgrade.
- unixhero 11y agoHillarious
- AndrewKemendo 11y agoSounds like your fridge needs a software update What a time to be alive
- drvc33 11y agoThanks for this thread. Totally made my day. Waiting for future slew of news stories regarding "rogue fridges"... some goof drives by a house, jacks the wifi, compromises the fridge.
- codemac 11y agoThe problem here is not the refrigerator, or the software on it. I repeat. The problem here is not the refrigerator! We're building a shitty internet, not an internet of shitty things. If integrating with an online calendar means having to have a software team at the ready at all times for the whim's of some service's API updates.. we have failed society in a deep way. The API that Google should be releasing for Google calendar is CalDAV, because it's a standard that people can depend on. Google - by choosing to not use that standard AND to not get a different one standardized with their peers, shows they don't want to be part of an Internet.
- codemac 11y agoEven when they try to support it, they changed the endpoint location (?! I guess even Google is bad at URLs), and their CalDAV implementation only supports the calls of a popular enough client they don't have control over. "We have not yet provided a full implementation of all of the relevant specifications, however for many clients such as Apple iCal™ the CalDAV protocol should interoperate correctly."[0] [0]: https://developers.google.com/google-apps/calendar/caldav/v2/guide https://developers.google.com/google-apps/calendar/caldav/v2...
- jakejake 11y agoWe have an integration with google calendar and they seem to make endless tweaks, like date+time zone requirements. About every six months I have to go in and undo what was done the last time. Debugging is also a nightmare when it comes to validating calendar feeds. Every time I see "google calendar" in our issue tracker, I die a little inside.
- deleted 11y ago[deleted]
- denom 11y agoThere is a ongoing internal friction in the software development process. We rely on capitalized business processes to self-correct against dramatic failures like this. This is not a failure of society, it's a failure to appropriately contextualize this software with regards the business that backs it. Rather than being built in, this "calendar" should be android/iOS tablet that's attached to the refrigerator with magnets. It should be thrown in the trash every couple years and replaced with a new one. According to the interests of Google/Apple (as evidenced by their software updates).
- thesimon 11y agoDesktop version: https://productforums.google.com/forum/#!msg/calendar/UhfpcwO0X0c/paA4iQNen9IJ https://productforums.google.com/forum/#!msg/calendar/Uhfpcw...
- smegel 11y agoIf ever there was a headline made for Daring Fireball...
- rconti 11y agoI bought a Samsung fridge last year. The documentation referenced internet features that my fridge did not have. As I posted on Facebook at the time: "I'm not sure if I'm more appalled that there are fridges with WiFi, or upset that mine doesn't have it."
- ksk 11y agoMore and more software development is becoming a constant update treadmill (especially on web/mobile), with companies having no sense of software reliability or stability. "Move fast and break things".. way to go! /s
- ArekDymalski 11y ago"Very anxious to get this fixed as this is how my young daughter knows her daily schedule." This comment terrifies me. It sounds like that I kind of future I've read about in dystopian literature.
- salgernon 11y agoThere could be a very good reason for this: children on the autistic spectrum often rely on (A) their next few steps being clearly and explicitly defined, and (B) things not changing. (However, this is a good reason to use a low technology solution that won't break, eg, paper.)
- ArekDymalski 11y agoThank you for this comment.
- paulddraper 11y agoWhen the machines take over, they'll go for our fridges first, so we won't know what to do.
- ed_blackburn 11y agoI am surprised Samsung don't point them at their own service. Said service can then redirect to google and act as an anti-corruption layer. No doubt they could also find out how many devices are online and wether people are updating.
- mikerg87 11y agoI think this tells me that web api's and their versions are going to need to live much, much longer. Far longer than anyone realizes or is currently planning for.
- pjc50 11y agoCoincidentally I just saw this on twitter: https://www.techdirt.com/articles/20151214/07452133070/lightbulb-drm-philips-locks-purchasers-out-third-party-bulbs-with-firmware-update.shtml https://www.techdirt.com/articles/20151214/07452133070/light... "The lights are going out all over Europe; we shall not see them go on again in our lifetime. Or until we jailbreak the firmware."
- rasz_pl 11y agoSamsung employs tens of thousands of software engineers, all working in small isolated groups. One hand has no clue what the other is doing. Hardcoded, outdated, proprietary and broken are just a few selling points! TV that lets your neighbour remotely enable buildin webcam in the middle of the night? Wifi enabled digital camera running ancient linux emailing pictures in the clear? Thats Samsung.
- izzydata 11y agoSmart refrigerators exist? I don't know why I'm surprised. Even more so that people rely on said refrigerators for their daily workflow.
- gvb 11y agoOh my, "Rawson" is really Eliza! https://en.wikipedia.org/wiki/ELIZA https://en.wikipedia.org/wiki/ELIZA Rawson: I see that you are facing issues with the calendar app. ... Rawson: I understand that must make you feel upset. Rawson: If there was any other option, I would have definetely provided you with that. I hope you understand.
- wooptoo 11y agoThis underlines that the level of newly launched and already abandoned hardware is alarming. I'm looking at companies like Motorola who almost stopped (if it weren't for a very vocal user base) updating Moto E about half a year after launching. And many other phone OEMs who just don't care about updating their software. Companies came to expect fidelity from customers while providing the minimum of commitment in return. OEMs should stop wasting money on crappy addonware and invest in quality (and timely) software updates, and better customer relationship.
- Keverw 11y agoWow surprised it took them about 3 months to update it... On another note, I was looking at their smart fridge page and if you click the video thumbnail, it opens a video and they used music from Audiojungle with the audio watermark still in it... Guess they didn't bother licensing that track for their ad. http://www.samsung.com/us/appliances/refrigerators/RF28HMELBSR/AA# http://www.samsung.com/us/appliances/refrigerators/RF28HMELB...