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xSkate
searching PlanetScale…
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by
xSkate
5y ago
Because they realistically do not know the resources their higher ups have access to. Apple support training really is not that comprehensive, I wasn't blaming level 1s. They do not know everything about Apple, hence other reps are com
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by
xSkate
5y ago
You talked to what seems like level 1 support at Apple, not an "engineer". Why do you believe them when they say "nobody at Apple" can reverse this decision?