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vsloo
searching PlanetScale…
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31.
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Dear aspiring entrepreneurs
(betterthansure.com)
1 points
by
vsloo
10y ago
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0 comments
32.
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Get your content in line
(betterthansure.com)
1 points
by
vsloo
10y ago
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0 comments
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Deep customer integration for BigCommerce with Reamaze
(betterthansure.com)
1 points
by
vsloo
10y ago
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0 comments
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Demystifying customer engagement for eCommerce
(betterthansure.com)
1 points
by
vsloo
10y ago
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0 comments
35.
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Stop hesitating. Just go for it
(betterthansure.com)
4 points
by
vsloo
10y ago
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1 comments
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Customer Success Case Study: BigCommerce, Reamaze, Lash Stuff
(betterthansure.com)
1 points
by
vsloo
10y ago
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0 comments
37.
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Stop getting the foundation of good business wrong
(betterthansure.com)
1 points
by
vsloo
10y ago
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0 comments
38.
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How to organize your business to save time for customer insights
(betterthansure.com)
1 points
by
vsloo
10y ago
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0 comments
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Stages of Customer Service for Every Stage of Your ECommerce Business
(betterthansure.com)
2 points
by
vsloo
10y ago
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0 comments
40.
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Reamaze partners up with Twilio for SMS/MMS powered customer service
(blog.reamaze.com)
1 points
by
vsloo
10y ago
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0 comments
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Reamaze and ClickSend SMS/MMS Support
(blog.reamaze.com)
1 points
by
vsloo
10y ago
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0 comments
42.
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2017 Should Be Remotely Interesting
(betterthansure.com)
1 points
by
vsloo
10y ago
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0 comments
43.
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by
vsloo
10y ago
A tech lead is not supposed to be a mediator. He/she is supposed to lead and that means understanding the business, the product, and the priorities enough to communicate as simply and as directly as possible. It's not about whethe
44.
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by
vsloo
10y ago
There's a disconnect between founders who want to build a startup and founders who want to build a business. They think the two are the same but they're really not and this study clearly shows that. There are situations where star
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by
vsloo
10y ago
The second job of a startup CEO is actually everything outside of building a product. Everything from hiring the right team, to making sure people are happy, to finding sales/distribution channels, marketing channels. It's not a q
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Secure Return Business by Providing Unparalleled Customer Service and Support
(betterthansure.com)
1 points
by
vsloo
10y ago
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0 comments
47.
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by
vsloo
10y ago
A lot of this has to do with experience and whether or not you're trying to fulfill expectations (VCs, etc). You really don't know when a product will become loved no matter how much you iterate and it's also impossible to kn
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Not everything needs to pan out
(betterthansure.com)
1 points
by
vsloo
10y ago
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0 comments
49.
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Customer development for early stage entrepreneurs
(betterthansure.com)
1 points
by
vsloo
10y ago
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0 comments
50.
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by
vsloo
10y ago
Our team at Reamaze is all trying Winds right now since seeing on Product Hunt yesterday. Love the machine learning in-progress. I find the content to be curated quite well for my preference. The main issue I'm having is actually addin
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by
vsloo
10y ago
Great story and many great lessons. Being "intentional about the people you work with" is a great piece of advice and one that we usually like to stress too when talking to aspiring entrepreneurs. We wrote about some of this too i
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Disciplined attention to process at scale
(betterthansure.com)
1 points
by
vsloo
10y ago
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0 comments
53.
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by
vsloo
10y ago
I don't agree with this. Might've been true a few years ago but good engineers can be found all over the place. A good customer service person who can easily navigate between customers and internal teams is much harder to find and
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Helping customers faster with less
(betterthansure.com)
1 points
by
vsloo
10y ago
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0 comments
55.
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by
vsloo
10y ago
The practice of influencing people can easily be misinterpreted with negativity. Pre-suasion or priming are both about understanding and reading people better, anticipating what they need/want before they want so you can plant a seed.
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by
vsloo
10y ago
I've been through several startups as well as acquisitions. There's a huge difference between learning/acclimating to a set of values that aren't yours versus starting something with a group of people who all share preex
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Training customer service to be master influencers
(betterthansure.com)
1 points
by
vsloo
10y ago
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0 comments
58.
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by
vsloo
10y ago
We had a few customers complain to us that they couldn't forward customer support messages from Yahoo to Reamaze. Now we know why. Frankly, a very un-customer move by Yahoo.
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by
vsloo
10y ago
Totally agree with this. We started Reamaze back in 2012 and have never needed an injection of money nor wanted it. We focus on our core customers and deliver a curated experience we all love as a community. We have good growth and our team
60.
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by
vsloo
10y ago
There must be some hosts on linode that's drawing the attacks or linode pissed off some rich dude and he paid a botnet to ddos :)
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