I don't agree with this. Might've been true a few years ago but good engineers can be found all over the place. A good customer service person who can easily na

I don't agree with this. Might've been true a few years ago but good engineers can be found all over the place. A good customer service person who can easily navigate between customers and internal teams is much harder to find and way more valuable in the long run. We've seen this first hand and constantly evaluate how we can bring on better customer-oriented people that are able to wear multiple hats.