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vanuatu
searching PlanetScale…
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91.
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vanuatu
4mo ago
An agent is self serve. Even better because they can disambiguate intent at the top level The average person gets frustrated with finding instructions and forms, they just wanna say “give me a refund” and an agent can execute it autonomousl
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vanuatu
4mo ago
its very hard for most businesses, especially large ones, to build good agents (not the kind that does rag on a faq) that complete actions autonomously and cannot be jailbroken demand for ai support vendors is going vertical this year
93.
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vanuatu
4mo ago
+1 its surprising to HN tech crowd but a well implemented support agent gets higher reviews and successful resolutions than humans
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vanuatu
4mo ago
the bulk of the context engineering for users of these ai support platforms is done in the platform and the amount of context needed to automate f500 is non trivial, plus you usually cant use reasoning because latency would blow up and you
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vanuatu
4mo ago
fwiw i heard Fin and Agentforce frequently lost to deca and sierra, their product / team / funding weren't as good Seems like a catchup play by Marc
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vanuatu
4mo ago
the whole value prop of these companies is they can build you agents that perform actions (e.g process refunds, live troubleshooting, claims etc) without being manipulated
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vanuatu
4mo ago
the company that implemented it (e.g fin) is liable, which is why customers pay for them
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vanuatu
4mo ago
sierra is the most popular private support tool (16B)
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vanuatu
4mo ago
this is very bullish for decagon and sierra
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vanuatu
4mo ago
I wouldnt be surprised if the big labs become semi-nationalized commodities a la electricity / railroads due to national security, with the best models gatekept from outsiders trying to distill it And I'm generally bearish on Chin
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vanuatu
4mo ago
thats interesting, the HMs where I work love hiring juniors (who pass the bar) because they are so AI-native the more experienced engineers can help with setting guardrails and mentorship, but the juniors come unconstrained by priors on how
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vanuatu
4mo ago
hmm i dont think any new grad is an expert and knows what they're doing (if im understanding you right) but the skills we used to look for in new grads are shifting as coding agents make execution easy, a new grad with good business se
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vanuatu
4mo ago
enterprise agreements with model providers let you opt out of training
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vanuatu
4mo ago
highly dependant on school ofc i went to a top cs school and loved it, it raised the ceiling of what i thought was even possible, coming from a country where cs was not seen as an interesting or desirable job at the time
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vanuatu
4mo ago
what do you mean? we're hiring new grads because we think they will make the company money. most of our hires are from top schools so they're already proven to be smart right now most resumes are zero signal because any new grad c
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vanuatu
4mo ago
Im quite bullish on CS degrees, they equip you with a network and the general "vibe" of being in a common environment with other smart passionate kids that push you to challenge yourself also right now nothing is higher signal tha
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vanuatu
4mo ago
i know someone who works on nuclear power plants that uses codex obviously you need to review it
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vanuatu
4mo ago
applied ai company revenues are semi public some are even profitable! everything else is free alpha, do with that what you want
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vanuatu
4mo ago
ai companies know how to use the tools internally, not surprising there are no citations yet because this is going on behind closed doors, if you know you know. we'll start seeing it in the financials of companies soon. alternatively y
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vanuatu
4mo ago
your personal experience is clearly in the techie bubble ai is more than delivering features fast (thats probably one of the lowest priorities for companies) right now its a race to automate work, especially back office. companies already a
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vanuatu
4mo ago
i think my point stands clearly we were able to keep making improvements! the ceiling is nowhere near reached yet
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vanuatu
4mo ago
That supports my point right? Top devs make more than before
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vanuatu
4mo ago
that kind of implies theres a ton of room for progress right? imagine if we got new shit that worked better
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vanuatu
4mo ago
curious as to why most top swe comp comes from equity in the company, which benefits from productivity not only that but the leveraged nature of swe means top performers are in perpetual shortage and low performers contribute negative produ
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vanuatu
4mo ago
It's even better than accounting or lawyers, because good software engineers can build incredible businesses from scratch instead of being tied to the number of businesses that exist SWEs are more leveraged than ever and we've see
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vanuatu
4mo ago
It's unclear whether mobile apps as a segment has a correlation with the elasticity of software in general In aggregate software comes out of R&D, operations, and labor spend. Good software increases revenue and decreases costs for
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vanuatu
4mo ago
youll be outcompeted by companies that do use it (caveat: effectively) growth is much more important than profitability
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vanuatu
4mo ago
my job rn is just building agents the hard part about building agents isnt the framework it's discovery, context, traditional engineering, handling the last mile there are some invariants like the loop, tools, observability, guardrails
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vanuatu
4mo ago
vibe coded landing page reddit user testimonial framework is for state machines why man..
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vanuatu
4mo ago
theres plenty of cruising 200k jobs in the us not so much 0.5-1M jobs unless you got lucky with sbc or are really talented
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