timgriffin77

7 ms·

1. 31.▲
   by timgriffin77 7y ago

   Completely agree - definitely a feature, we're building (Bird as a great UX for this, if you haven't seen it). Also familiar with CUPS, subscription plans were/are such a gamble for shops, but I can see why it was tempting to
2. 32.▲
   by timgriffin77 7y ago

   Thanks! It's not super obvious (working on a redesign), but you can tap on the "explore" button from the homepage to take a look at the app without creating an account.
3. 33.▲
   by timgriffin77 7y ago

   Really good point, scaling around existing tech has been a focus for us since day one. Of the 300+ shops that have committed to using Cloosiv, 90% of them are on Square. This makes the upfront work easier, because they can just run our merc
4. 34.▲
   by timgriffin77 7y ago

   I completely agree on density, it's the foundation of our pitch really - the more shops that are available on Cloosiv, the better the experience. It's exactly why Starbucks and Dunkin' have such high adoption on their apps. I
5. 35.▲
   by timgriffin77 7y ago

   Really great suggestion, definitely something we could do in the future. We just rolled that service fee out this week, so we're watching it closely. Right now, we offer 5 free purchases regardless of how the user pays, but something t
6. 36.▲
   by timgriffin77 7y ago

   Thanks for letting us know - should be up again!
7. 37.▲
   by timgriffin77 7y ago

   We certainly keep an eye on delivery apps, but we didn't start gaining traction until we solved for customer expectation issues that owners were worried about. They're primarily concerned with making sure the latte you order is st
8. 38.▲
   by timgriffin77 7y ago

   Thanks for sharing, this is a sentiment shared by a lot of people. We used to do events at some of our early shops, and I lost count of how many customers said this to the owners of the shop, it really helps when they hear this from people
9. 39.▲
   by timgriffin77 7y ago

   Good question - we're actually focused on partnering with company's like Toast, Square, etc. Software like that is more robust than a single feature like order-ahead, they run the entire operation (point of sale, inventory, employ
10. 40.▲
    by timgriffin77 7y ago

    You're right, there definitely isn't a need to stick to coffee - but the more we speak to owners, the more we realize how many coffee-specific features we could build to help them. We believe there's a big business supporting
11. 41.▲
    by timgriffin77 7y ago

    Really appreciate the support!
12. 42.▲
    by timgriffin77 7y ago

    Appreciate the support. We've definitely looked into the supply-side, and we actually partner with a company (odeko) that does a great job at this. Always open to improving our onboarding process, I'll check out what you're b
13. 43.▲
    by timgriffin77 7y ago

    Totally fair. It's primarily because of how many cups of coffee are consumed every day, and how few of the existing mobile ordering apps have coffee shops as an option. The regularity of the purchase and the popularity of the Starbucks
14. 44.▲
    by timgriffin77 7y ago

    Update: fixed - thank you! Thanks for letting us know! You can refer a shop using this link - https://www.cloosiv.com/invite-a-brand
15. 45.▲
    Launch HN: Cloosiv (YC S19) – Order ahead from local coffee shops

    101 points by timgriffin77 7y ago|99 comments