throway-not-909

3 ms·

1. 1.▲
   by throway-not-909 11y ago

   When I worked there support was under intense pressure to respond to tickets quickly. Not nearly as much pressure to respond correctly. To clarify and reiterate--employees who responded to tickets quickly were praised, even though there res
2. 2.▲
   by throway-not-909 11y ago

   We were.
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   by throway-not-909 11y ago

   Really? Thomas Asaro told us they were all in jail.
4. 4.▲
   by throway-not-909 11y ago

   A customer warned Linode team about the exposed CF folder. CEO aggressively shrugged it off. "That doesn't matter, it's nothing, that's a non issue." Dev who was a bit of a suck up parroted the same telling support