throwawaysflake

4 ms·

1.
by throwawaysflake 6y ago
Sorry I wasn't clear, I was saying it's vague what there would be a new purchase min of $1k (now according to the rep it is their internal policy is whatever level you were contracted at is the new min.). Since capacity for Snowfl
2.
by throwawaysflake 6y ago
It is the min. additional required, given they calculate capacity usage into very small units (like one of our statements was for $0.20 which is also how they position themselves), I was under the impression from the rep they could re-paper
3.
by throwawaysflake 6y ago
OP here, for some of the common themes/FAQs, because I am going to hop off but the original post doesn't have enough character space for me to be clear. 1. No, we obviously did not know the min. sales conditions to issue new contr
4.
by throwawaysflake 6y ago
The budget changed due to covid, we definitely anticipated using more than 10% in a year. Even at normal usage, we discussed with the rep that we could not finish in 1 year so what the point of a contract and he said it was easy to roll ove
5.
by throwawaysflake 6y ago
lol, I normally am very empathetic to sales people, I feel like they do a difficult, soul sucking job. But in this case, I agree and wish I just told the rep to bugger off.
6.
by throwawaysflake 6y ago
Yep same lesson. As I wrote above, we knew we could not finish the min. contract amount based on prior usage which the rep said the roll-over is great for our use case and would be fine for us to continue using them for the next year they w
7.
by throwawaysflake 6y ago
Only if you stay on demand, which is why I say, use Snowflake if it works for you (not knocking the product), just stay on demand. Edit to add that for those who don't believe the sales process was as misleading as I portrayed, just lo
8.
by throwawaysflake 6y ago
We knew we weren't going to use the entire prepaid amount and said to the sales rep we didn't think it was worth doing it because our usage was low and we would have amounts left over and the rep insisted the roll-over process wou
9.
by throwawaysflake 6y ago
We did expect to use more but covid changed that, that said, the problem I am warning others about is the the sales conversation was not accurate, but none of what was promised was in the contract in writing. Definitely my fault though for
10.
Do not sign a contract with Snowflake
156 points by throwawaysflake 6y ago|39 comments