throwaway6326

3 ms·

1. 1.▲
   by throwaway6326 15y ago

   They're not building a bank that doesn't suck. They're building a nice web interface. They don't appear to be addressing any other service-related issues at all. Rather, they're just outsourcing that.
2. 2.▲
   by throwaway6326 15y ago

   Am I wrong in thinking that BankSimple outsourced phone/email support to their partner banks? Because as far as I can tell, BankSimple has no interest in service at all. They're just a shiny tech company.
3. 3.▲
   by throwaway6326 15y ago

   I use USAA which has a web interface, a mobile web interface, an iPhone app and an Android app. It's fantastic to be able to deposit checks by taking a picture of both sides instead of driving someplace, or throwing something in the mail.
4. 4.▲
   by throwaway6326 15y ago

   USAA meets your needs today.
5. 5.▲
   by throwaway6326 15y ago

   And Mint lets you pick a bank like USAA, that has great service as a core competency, rather than trusting a web company like BankSimple that is good at sleek-looking tech.