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throwaway202301
searching PlanetScale…
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by
throwaway202301
4y ago
You're also missing the point that "innovation" in software does _not_ translate to "improvement" for a large part of the population. You can use an app on your pocket-supercomputer to get a less-than-minimum-wage &
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throwaway202301
4y ago
Automation is playing a part here. "Software is eating the world", which means that many interactions are now based on software - that is buggy. The level of customer service in any e-commerce website today would be innacceptable