ted0

8 ms·

31.
by ted0 5y ago
The .io infrastructure under ICB was indeed quite slow. Everything moved to Afilias (and now Donuts) many years ago though and EPP is quite performant now fortunately. We deal with a few independent ccTLDs these days that are still horribly
32.
by ted0 5y ago
Ted from Namecheap here. Donuts, who now operates the .io TLD, is only increasing the wholesale price by ~10%. We are still obviously not happy about this since it's always our goal to ensure that domain pricing is as accessible as pos
33.
by ted0 5y ago
You are still welcome to email me and I will try to help you however I can.
34.
by ted0 5y ago
It's 2021. Most companies of our size have an international presence. So what?
35.
by ted0 5y ago
I was simply saying it is incorrect to say that we are not a US-based company. We have a large support team in Europe but we were founded in the US and remain a US entity. We have always been a distributed company with remote teams all arou
36.
by ted0 5y ago
I'm not familiar with this particular case and I'm sorry that you had a bad experience but most of you what have said here is incorrect and frankly absurd. We're a US-based company and most of our executives and owners are US
37.
by ted0 5y ago
It sounds like our support was trying to help you troubleshoot a login issue — to say that we “require you to disable VPN” to login so that we can push our own VPN product on you is absolutely false and actually kind of absurd if you know a
38.
by ted0 5y ago
I have no clue about our blog RSS feeds to be honest but I can ask the team.
39.
by ted0 5y ago
Thank you. That means a lot!
40.
by ted0 5y ago
Exactly. Depends how you define legacy registrars but I can agree with you to an extent. Namecheap's retail pricing is not excessive by any means — domains on their own are essentially commoditized — it all depends how much you value s
41.
by ted0 5y ago
Domain name registration is not their core business and their feature set is limited, as is their direct support for a lot of TLDs. It works well for a lot of people, which is fine but it is likely a loss-leader for them and treated as a us
42.
by ted0 5y ago
In the end, it's under ICANN's purview and in this case, also allowed by a decision made by the Trump administration in 2018. Verisign has a Cooperative Agreement with the US Government. The gist: "The amendment repeals Obama
43.
by ted0 5y ago
Captcha is likely being triggered by Cloudflare. We have heard this feedback in this past and have listened but it's always a tricky balance of fighting abuse/bots and presenting an extra step for the user.
44.
by ted0 5y ago
Only upvoting this for visibility. This decision hurts the consumer/registrant in the end, making future registrations and renewal costs less accessible to a lot of markets. For clarity, this $8.39 amount will become the wholesale cost
45.
by ted0 6y ago
Love this. Thanks for sending folx to Namecheap for the registration :)
46.
by ted0 6y ago
Hey Mike! Hope you're well.
47.
by ted0 6y ago
Not our practice. Registry partners set our pricing and we try to give you the best price possible.
48.
by ted0 6y ago
Not aware of this issue but I'll have the team look into it. Have you tried adding account funds? https://ap.www.namecheap.com/profile/billing/Topup
49.
by ted0 6y ago
I actually didn't know that Drew had registered getdropbox.com with us! That's awesome. Thanks for being a customer.
50.
by ted0 6y ago
Sedo is not a registrar. Do you mean that you tried to renew the domain via API and it failed, resulting the domain being deleted?
51.
by ted0 6y ago
It's usually quite fast. It's using web sockets so it's full duplex. You may have hit a rate limit. Rate limits (albeit generous) are in place to prevent abuse.
52.
by ted0 6y ago
Sure, your feedback is welcome. Thank you.
53.
by ted0 6y ago
Dodged? Just not currently a feature in our dashboard but it's straightforward and we know there's demand for it. We have some major updates in the works. Happy to manually provide an export for you in the meantime.
54.
by ted0 6y ago
Yes, we support .is directly. There can be some quirks but we have a ton of happy registrants.
55.
by ted0 6y ago
That is correct. We support TOTP and U2F.
56.
by ted0 6y ago
See my post above: https://news.ycombinator.com/item?id=24509104 This is a skilled in-house team that is working hard on these cases. We absolutely do enforce our ToS but we do not takedown domains without due diligence.
57.
by ted0 6y ago
Highly doubt this was intentional. We get pricing from the registry. What likely happened here is that the registry reclassified this as a premium and our support wrongly quoted the new tier to you even though it wasn't relevant since
58.
by ted0 6y ago
We definitely made a mistake here but glad to hear you're happy now. 2FA support has been a huge focus for us in the last couple years.
59.
by ted0 6y ago
Certainly something we can look into.
60.
by ted0 6y ago
Not sure I fully understand. Can you elaborate? We don't currently sell O365.

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