tchock23

27 ms·

301.
by tchock23 6y ago
Can you cite something other than the conservative National Review?
302.
by tchock23 6y ago
The Onward team definitely screwed that up by degrading the PC experience, but do you have other examples of Quest bringing down quality other than just that one?
303.
by tchock23 6y ago
Interesting perspective. Do you think those “values” and “principles” should be explicitly stated somewhere, or should they emerge from the early users and the dialogue happening around a topic?
304.
by tchock23 6y ago
‘He who angers you, conquers you.’
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by tchock23 6y ago
Yikes, when you put it that way... No thanks!
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by tchock23 6y ago
Do you think it's possible to sell a "low dollar" SaaS (e.g., price points below $200/month) to cities? I've had a few discovery calls lately where people have said you can slip things by on a credit card if it&#x27
307.
by tchock23 6y ago
The ‘200 million SaaS businesses in the world’ is a typo right? Where did that stat come from?
308.
by tchock23 6y ago
As one, he says surveys are 100% useless, which is not entirely correct (there is a time/place for them). Second, he says customer interviews must be face to face to be valuable. That is patently false, and even dangerous. In a face to
309.
by tchock23 6y ago
I’ll summarize the book in one sentence so you don’t have to read it: ‘When talking to customers, ask about their current behaviors rather than hypotheticals (e.g., ‘would you buy this’).’ I have 20 years of experience in conducting custome
310.
by tchock23 6y ago
I think it was Seth Godin who coined the term, ‘Choose your customers, choose your life.’ It has stuck with me as good advice to follow since then...
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by tchock23 6y ago
Glad someone mentioned this. Tools like Bubble.io can help a relatively non-technical person get a MVP up in a matter of weeks. It’s particularly useful for any kind of CRUD app (which most SaaS apps are at their core). As a bonus, using th
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by tchock23 6y ago
Best Buy has the best curbside pickup program that I've experienced from any big box retailer. They became my "go to" place for buying anything electronic during the lockdown. I just hope that experience continues to be solid
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by tchock23 6y ago
I wonder how much of this is 2D/3D and a feeling of “presence.” Anecdotally, I’ve been playing various games in VR with friends & family and it just feels so much more like I’m there. I’d be interested to see research on building t
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by tchock23 6y ago
Your current plan sounds solid, although I’d mix in some text-based ways of gathering qual feedback. Some people are more comfortable communicating in text, and removing the interviewer can lead to more honest responses (by virtue of elimin
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by tchock23 7y ago
I’ve been using Moqups.com for along time now. Does the job, but I don’t have much to compare to.
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by tchock23 7y ago
A SaaS-specific version of "Company of One" would be awesome. I liked that book, but it was a bit generic in its recommendations (which PJ acknowledges as a limitation of the book upfront, so that's not a criticism).
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by tchock23 7y ago
Glad someone mentioned this. I fell hard for the idea of the mythical SaaS that just produces monthly recurring revenue and magically grows month-over-month. Boy was I wrong. The reality is lots and lots of customer support, constant develo
318.
by tchock23 7y ago
The biggest thing people I know with pickup trucks haul is their laptop to their desk jobs.
319.
by tchock23 7y ago
Here is another game... Sit outside of a car wash and count how many of these supposed "utility" vehicles go through them. They're almost always spotless both before and after they go through...
320.
by tchock23 7y ago
Am I totally missing something with this startup? They're doing primary survey-based market research that has been done for many, many years. This isn't a "new" thing CMOs are doing - they've been doing it forever a
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by tchock23 7y ago
What year is your Subaru? My understanding was that early versions of the eyesight system were pretty bad, but they fixed a lot of the kinks in recent versions. It would be disappointing to learn that wasn’t the case...
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by tchock23 7y ago
I like the ‘screenshots’ section prominently featured on the homepage. With the trend toward illustrations and mocked up interfaces it seems like many SaaS companies leave out actual screenshots these days. To me that’s an important gauge f
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by tchock23 7y ago
To add to your first example... New product fails miserably in the market. CEO blames consultants for the failure, retains his job and gets his next bonus as scheduled. Rinse, repeat.
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by tchock23 7y ago
Unfortunately, you’re correct. Post GDPR I’ve been pitched many times by EU companies trying to be my representative for GDPR, so if that is any indication we’ll see a booming industry for that in the US as well... Funny enough, the emails
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by tchock23 7y ago
Not really sure how - just posing that as an ideal for not punishing those who do not have that business model. I suppose the regulation could be on the subsequent sharing/sale of user data upon capturing it, rather than the initial da
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by tchock23 7y ago
Not everyone has data mining and adtech as a business model. Why should people running legit online businesses that do not involve mining data be punished for unscrupulous actors in the adtech biz?
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by tchock23 7y ago
If you dig past the surface, entertaining products often solve the “problem” that someone is bored or there is something uncomfortable in their lives they are seeking to avoid.
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by tchock23 7y ago
There is a team at RIT working on one - https://arstechnica.com/science/2019/02/high-tech-toilet-sea... I’ve seen their pitch for commercializing it and it seems legit (without having done a ton of due dilige
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by tchock23 7y ago
How do you convince founders, small businesses and startups to pursue this kind of ethno work? In my experience only big companies with dedicated consumer insight teams have the budgets and patience to do this kind of exploratory qualitativ
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by tchock23 8y ago
Over the past 4 years I have advised startups at an incubator in a mid-size US city. During that time I have only seen 2 startups run into issues around licensing and taxes that caused significant hurdles to their startup. However, in both

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