sojanofficial

9 ms·

1.
Show HN: Chatwoot 4.0 – Open-source intercom alternative with AI agents
3 points by sojanofficial 1y ago|1 comments
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Getting to 50k self-hosted installations of Chatwoot(chatwoot.com)
3 points by sojanofficial 2y ago|0 comments
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by sojanofficial 4y ago
Will be happy to have you on-board Let us know if you need any help with Chatwoot setup.
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by sojanofficial 4y ago
happy to have you onboard !!
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by sojanofficial 6y ago
You could sponsor us on https://github.com/sponsors/chatwoot
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by sojanofficial 6y ago
In our case, open-sourcing Chatwoot was pretty accidental. You could read the story behind how we ended up doing that over here https://www.chatwoot.com/blog/woot-journals-one-year-since-o...
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by sojanofficial 6y ago
We will definitely take a look if there is enough community interest. Feel free to raise issues on our Github if you have feature requests. https://github.com/chatwoot/chatwoot/issues
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by sojanofficial 6y ago
The community edition remains a core part of our vision and is also the base on which the enterprise features are build. So rest assured that we will keep working on improving them.
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by sojanofficial 6y ago
Right now Chatwoot is suited primarily for support and sales use cases where its one on one conversations with the customer. But we do have our eyes on marketing use cases(campaigns) in our future roadmap.
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by sojanofficial 6y ago
What we have seen is some customers prefer chat buttons especially when they prefer not to give out their personal information. In Chatwoot the channels like email, twitter, Whatsapp etc are also considered primary conversation channels. So
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by sojanofficial 6y ago
That correct. The code can't considered open but rather source available.
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by sojanofficial 6y ago
We have sms channel available via Twilio. Discord / Zapier are integrations are there on our roadmap.
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by sojanofficial 6y ago
We do have a hosted offering available on https://app.chatwoot.com/
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by sojanofficial 6y ago
With Chatwoot being opensource, you will be able to customise and deliver a very tailor made experience for your organisation. Thats one aspect to consider.
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by sojanofficial 6y ago
Glad to hear you are happy with Chatwoot :) Do let us know if you need any help, anytime !!!
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by sojanofficial 6y ago
thanks a lot :)
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by sojanofficial 6y ago
happy to have you onboard. Feel free to reach out if you need any help :)
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by sojanofficial 6y ago
Thanks a lot !!!
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by sojanofficial 6y ago
Do let us know if you need any help in setting up Chatwoot.
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by sojanofficial 6y ago
That is correct. Our email channel is an implementation build on top of Rails Action mail box. It support ingresses for Mailgun, Mandrill, Postmark, and SendGrid. You can also handle inbound mails directly via the Exim, Postfix, and Qmail
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by sojanofficial 7y ago
Chatwoot Co-founder here: Thanks a lot for the support. A couple of our devs come with a design background as well, so aesthetics and UX is also something we take great pride in. Also thanks for bringing that bug up, we are working on fixi
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by sojanofficial 7y ago
Chatwoot Co-founder here: Thanks a lot for the support. A hosted version will be up by end of this month. Meanwhile, you can deploy the repo easily to heroku. Will be happy to assist if you face any issues.
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by sojanofficial 7y ago
Chatwoot Co-founder here: We haven't done a full-scale load testing yet. But we were able to handle the HN traffic using Heroku's free tier.
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by sojanofficial 7y ago
Chatwoot Co-founder here: Do let us know if you face any issues. Will be glad to help.
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by sojanofficial 7y ago
Chatwoot Co-Founder here: Thanks a lot for the support. Totally agree. email is currently our top priority item and the development is halfway through. We are also actively working on twitter DM as a channel. Stay posted for updates.
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by sojanofficial 7y ago
Chatwoot Co-Founder here: We are working on the feature comparison and roadmap pages. It will be up on the website in a day or two.
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by sojanofficial 7y ago
Chatwoot Co-Founder here: Just saw that its up on SaasHub. thanks a lot for featuring.
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by sojanofficial 7y ago
Co-Founder here: These are all great suggestions. We are reworking our roadmap based on the feedback from HN. Thanks a lot for these.
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by sojanofficial 7y ago
Chatwoot Co-Founder here: Thanks a lot for the support. Totally get your concern about "Alternative". In terms of the scope of features, we are still behind many of the current market offerings. But we will be making some steady
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by sojanofficial 7y ago
Chatwoot Co-Founder here: We are still working on email support. The feature is halfway done. It should be ready by the end of this month. progressing here on : https://github.com/chatwoot/chatwoot/tree/epic-

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