skuhn

22 ms·

151.
by skuhn 10y ago
There is a Darkroom mode that is red-on-black.
152.
by skuhn 10y ago
Without getting too into the weeds -- we do use OSS and third-party libraries where it makes sense. Our rendering pipeline incorporates things like mozjpeg, Intel IPP, jxrlib and other technologies. We're doing the integration and augm
153.
by skuhn 10y ago
Yep, Apple does whatever Apple wants to do. That's a business risk, and we have done (and will continue to do) things to mitigate it.
154.
by skuhn 10y ago
I appreciate the feedback. These architecture choices are something that I think about a lot, but for now I'm satisfied that we chose the right path based on our requirements at the time. It is annoying that Apple has let the current M
155.
by skuhn 10y ago
Yes, your feedback is definitely appreciated, and I regret that we didn't act fast enough to retain your business. I will use it as a teaching exercise with the rest of the team for what we could do better on next time. The unfortunate
156.
by skuhn 10y ago
Thanks for pointing this out. The pricing page is on an older version of our site design, and I believe this may already have been corrected in the design proofs we've been working on. I'll prioritize rolling out the fix for this
157.
by skuhn 10y ago
Thanks, it was definitely tough for us to admit that we failed our customers, but the entire team at imgix felt that we had an obligation to be honest and transparent with our customers. I particularly wanted to be sure that we weren't
158.
by skuhn 10y ago
Sorry to hear that your experience with imgix wasn't great. Performance, quality and correctness are obviously super important and non-negotiable aspects of our service. While we have always heavily focused on these areas, we're g
159.
by skuhn 10y ago
[I work at imgix and have helped lead the team on the production issues we face and gathering the details for this blog post] I've touched on this elsewhere, but here's the crux of the problem: Racking servers, even if they'r
160.
by skuhn 10y ago
[I work at imgix and have helped lead the team on the production issues we face and gathering the details for this blog post] Sorry that you experienced these issues. I appreciate your understanding. Please feel free to reach out directly t
161.
by skuhn 10y ago
[I work at imgix and have helped lead the team on the production issues we face and gathering the details for this blog post] I don't have the specific details handy, but I can confirm that it's a bit of a tough one. It's act
162.
by skuhn 10y ago
OK, totally understand your concerns. I see a few tickets from you in our ticket tracking system, and in the interest of improving next time, we'll use this as a teaching example with our support team. Best of luck with your new soluti
163.
by skuhn 10y ago
[I work at imgix and have helped lead the team on the production issues we face and gathering the details for this blog post] imgix does utilize a partner to handle some of our image delivery components. We're a customer of that CDN in
164.
by skuhn 10y ago
[I work at imgix and have helped lead the team on the production issues we face and gathering the details for this blog post] The main reasons are twofold: A) cost. I haven't done the math yet in 2017, but my recollection of the differ
165.
by skuhn 10y ago
[I work at imgix and have helped lead the team on the production issues we face and gathering the details for this blog post] > why not use elastic infrastructure? This would have been beneficial (to a certain extent) to solve the over-c
166.
by skuhn 10y ago
[I work at imgix and have helped lead the team on the production issues we face and gathering the details for this blog post] > If their upstreams have had intermittent problems before Sorry, this might not have been clear. We had never
167.
by skuhn 10y ago
[I work at imgix and have helped lead the team on the production issues we face and gathering the details for this blog post] We posted the blog post yesterday (Friday) afternoon, after getting the copy ready Thursday evening. Friday was sp
168.
by skuhn 10y ago
[I work at imgix and have helped lead the team on the production issues we face and gathering the details for this blog post] I'm sorry that you had this experience with imgix. We have had challenges in correctly addressing support iss
169.
by skuhn 10y ago
[I work at imgix and have helped lead the team on the production issues we face and gathering the details for this blog post] > Which piece of infrastructure? In this case it was a top-of-rack switch. That rack had a few of our external
170.
by skuhn 10y ago
In fairness, imgix has a lot more people with imaging processing (and infrastructure engineering) experience than we have datacenter operations people who rack things. We took up the challenge to rack unconventional server equipment not for
171.
by skuhn 10y ago
It has definitely become less common to see companies build much outside of cloud environments. And the talent has dried up to an extent as a result. Expertise and interest in building outside of cloudland is important to find, but there&#x
172.
by skuhn 10y ago
being diagnosed, as in new diagnoses.
173.
by skuhn 10y ago
$890k seems high in that for the previous year it was only $328k. I guess they had to triple everything for BCP.
174.
by skuhn 10y ago
Agreed that the ACLU has no reason to downplay the number, so maybe it is more on that order of magnitude. My only point of confusion is whether the ACLU is committing to helping all people in this situation (100-200 total) or if they are s
175.
by skuhn 10y ago
I think it is worth specifically calling out one of the main points of the Twitter post you linked: people who are upset about Trump's executive order on immigration were not necessarily fine with everything Obama ever did. If it meant
176.
by skuhn 10y ago
Only people this one day will get these "enhanced security measures" though, I guess. Since they won't let any of these people board flights from now on, their experiences will be differently enhanced tomorrow. Regardless of
177.
by skuhn 10y ago
No one has the right to demand entry! (especially not people we gave green cards and visas to after subjecting them to years, or decades, of bureacracy and vetting)
178.
by skuhn 10y ago
The language is obviously chosen to minimize (and trivialize) the number of people. If it were 1600 people, don't you think they would say less than 0.5%? If it were 3 people, don't you think they would say that? Anyway, read it h
179.
by skuhn 10y ago
If the point is actually to reassure the reader, the tone is completely off. I don't find seething rage to be very reassuring.
180.
by skuhn 10y ago
An approximation of "less than one percent of the more than 325,000", which I would add is an extremely vague statement on their part.

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