sherry-sherry

7 ms·

61.
by sherry-sherry 5y ago
Funnily enough I've had that happen to me in a regular hotel... twice, on separate occasions/different hotels. It was startling for all involved to say the least.
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by sherry-sherry 5y ago
Well then... spill. Tell us what tidbits you heard please :)
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by sherry-sherry 6y ago
> And presumably this must be on primary pricing page, not below the fold It just has to be before you commit to the contract. > Yes, they do. [1] clearly says No, that page shows no prices whatsoever. Your minimum commitments should
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by sherry-sherry 6y ago
> "it's no different than a 12 month phone plan in places like Australia." No major phone carrier in Australia charges cancellation fees on a 12 month contract. None of them even offer a 12 month SIM only contract. If you
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by sherry-sherry 6y ago
Can't Adobe? We know they can, I believe they should be required.
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by sherry-sherry 6y ago
I'd argue the goalposts are related. "adobe charges subscription cancellation fee" — Adobe do not tell you how much the fee is ahead of time. In the conditions of the Australian purchasing page, the monthly price isn't
67.
by sherry-sherry 6y ago
Perhaps this is a country/regional thing, but I definitely do not expect to be on the hook for the whole year. In Australia it's quite common to have phone/power/gas/insurance plans that are 1/2 year contract
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by sherry-sherry 6y ago
Contracts that involve money over time should state the exact amount you are obligated to pay in total , including any and all fees. Adobe does not currently do that. In Australia at least, they can renew your annual contract at a higher r
69.
by sherry-sherry 6y ago
This could be a country specific thing but Adobe’s Australian site does not say that at all, quite the opposite. It doesn’t even state the monthly price in the terms, just refers to them. > “ Your subscription will automatically renew
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by sherry-sherry 6y ago
My issue is Adobe never shows the total you will pay over 12 months for the ‘annual/paid monthly plan’, nor do they show the cancel fee. They could be clear and upfront with it, but aren’t... can’t imagine why.
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by sherry-sherry 6y ago
At no point are you told what the total for the 12 months is, nor are you told the minimum cancellation fee.
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by sherry-sherry 6y ago
That is the wrong price. The annual prepaid amount is different from the annual, paid monthly price.
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by sherry-sherry 6y ago
That's a different deal where you pay once upfront. A user shouldn't have to open a different deal to see how they'll pay for something else. Either way, that still doesn't tell you explicitly what the cancellation fee w
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by sherry-sherry 6y ago
No, the total amount (your contractual obligation) in your screenshot would be $635.88 + taxes.
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by sherry-sherry 6y ago
Is it really that clear? https://imgur.com/a/yQFQRKF Right before hitting 'place order' there's a link to a pop-up modal with the cancellation terms. > "Should you cancel after 14 days, you’ll be
76.
by sherry-sherry 6y ago
Adobe aren't super clear with what the cancel fee would be. This: https://imgur.com/a/yQFQRKF is what is looks like when you sign-up. There is a final: 'By placing my secure order, I agree to Adobe's sub
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by sherry-sherry 6y ago
This: https://imgur.com/a/yQFQRKF is what you see when looking at prices and after clicking Buy Now. It says "annual plan, paid monthly", but doesn't state the fee, it vaguely mentions the price. Clickin