sarahhatter

3 ms·

1. 1.▲
   by sarahhatter 15y ago

   I never got commission or any sort of profit or pay for being an Assistly partner. I did it because I enjoyed the product, but at this point the company itself can't be trusted to have their customer's best interest in mind. And yes, the pr
2. 2.▲
   by sarahhatter 16y ago

   I actually feel like I got quite a reward for my time at 37signals - Yes, that's me Jason's talking about :) Since this topic is sort of centered around a small part of my experience, I'd love to shed some light on a couple points: True! I
3. 3.▲
   by sarahhatter 16y ago

   Outsourcing support isn't best for everyone, but for a 2-3 person development shop sometimes it's the best bet for them. I would never suggest a company the size of Zappos outsource their support, but they aren't our ideal customer either!
4. 4.▲
   by sarahhatter 16y ago

   There really is a Sarah Hatter! I'm her! 37signals is 200% supportive of me and I can't thank them enough for letting me venture out on my own.
5. 5.▲
   by sarahhatter 16y ago

   Hey Brock, our apologies! The blog is at cosupport.tumblr.com and we're working on fixing those links!