repairisntcheap

3 ms·

1. 1.▲
   by repairisntcheap 7y ago

   One of my most fond programming experiences was using tcl/expect to create a custom web interface for an IBM Tivoli tape library. The stock web interface was too expensive for a college with a few thousand users, and didn't provid
2. 2.▲
   by repairisntcheap 7y ago

   Nice... I think this is often good a good strategy, but super big companies like Google have a lot of noise on Twitter. Opening up your own, unique, support channel, like this company has done can sometimes be more successful because everyo
3. 3.▲
   by repairisntcheap 7y ago

   Of course, if you can just get great press from targeted ads to Google, hopefully you don't have to be more creative to get someone's attention.
4. 4.▲
   by repairisntcheap 7y ago

   I decided to escalate support with a major multi billion dollar tech company in a unique way... I took a one-way plane ticket to the city of their HQ, went to the front desk, then when I was rebuffed, i escalated my issues to a major news o
5. 5.▲
   by repairisntcheap 7y ago

   Laptop repair companies are disappearing for another reason, too... Brand new laptops are cheap. If your product is cheap to buy, it's harder to make money repairing the product.