protonmail

8 ms·

61.
by protonmail 3y ago
Firstly, yes, Proton started as an email service in 2014, and Proton VPN was added to the offer in 2017. The case shared above in fact shows that Proton's encryption provides privacy by default - none of the user's emails could b
62.
by protonmail 3y ago
Thank you for your feedback. We're working on improving the Proton Calendar offer, currently making sure that our iOS app is on par with its Android equivalent (we've recently made it possible to add participants directly from the
63.
by protonmail 3y ago
No, we don't use bots to respond to questions here. Automated messages from us (which we sometimes use in our support ticketing system) are always marked as such.
64.
by protonmail 3y ago
That doesn't sound right. Have you opened a support ticket with us so that we can look into what's happening? You can do it here: https://proton.me/support/troubleshooting?product=mail
65.
by protonmail 3y ago
Hi! Note that if you import your emails from Gmail into Proton Mail via our Easy Switch, the labels will be imported too: https://proton.me/easyswitch . During the process, you're also given an option to select what you
66.
by protonmail 3y ago
We're truly sorry for the inconvenience the recent app update has caused you. Rest assured, our team is aware of the issues you've mentioned and is working hard to address them as quickly as possible. Thank you for your patience a
67.
by protonmail 3y ago
Thankfully, gag orders are not permissible in Switzerland, so the scenario you are describing is impossible.
68.
by protonmail 3y ago
The case you shared in fact shows that the Proton's encryption ensures privacy by default and that it cannot be bypassed even when we're presented with a court request that we cannot legally contest. Namely, weren't able to s
69.
by protonmail 3y ago
In fact, this case shows that Proton Mail is exactly as private as advertised. The emails of the user stored on our servers could not have been shared because we don't have a access to them (due to zero-access encryption: https:/
70.
by protonmail 3y ago
In fact, the case you shared shows that Proton Mail is exactly as private as advertised. The emails of the user stored on our servers could not have been shared because we don't have a access to them (due to zero-access encryption: ht
71.
by protonmail 3y ago
This doesn't sound right. Our anti-abuse systems don't discriminate against self-hosted email by default. You can find the possible reasons for account suspension here: https://proton.me/legal/terms . You&#x27
72.
by protonmail 3y ago
We already do have such a page: https://proton.me/support/proton-mail-encryption-explained . Additionally, our Threat model has been publicly available since the service came into being in 2014: https://proto
73.
by protonmail 3y ago
Proton was created because we believe that privacy is a human right, and therefore needs to be available to everyone. The Proton ecosystem is there to make privacy convenient.
74.
by protonmail 3y ago
For most users, losing a password is a major risk -- the most common request our support team receives on a daily basis is by far from users who lost their passwords. This is why we try to make sure users input some sort of recovery method.
75.
by protonmail 3y ago
Note that, at Proton, we are resolutely against the use of Proton services for purposes that are contrary to Swiss law (Proton is a Swiss company). The issue you're mentioning has been raised to the attention of the Swiss federal autho
76.
by protonmail 3y ago
The article doesn't link the original court filing or discuss what actually happened, and from the title alone, is rather misleading. The actual warrant can be found here and has the important missing details: https://drive.
77.
by protonmail 3y ago
Note that our cryptography is open-source and independently audited: https://openpgpjs.org/ . The encryption keys are generated with your Proton account password, which we don't have access to, so we have no way to decr
78.
by protonmail 3y ago
Exactly, and even in the case when the emails are coming from a non-Proton service, the incoming emails are encrypted immediately after being checked for spam, phishing or malware: https://proton.me/support/proton-mail-
79.
by protonmail 3y ago
We do offer alternatives to email addresses and phone numbers when it comes to recovering account access - you can also use a recovery phrase: https://proton.me/support/set-account-recovery-methods#how-t...
80.
by protonmail 3y ago
Regarding the case in question, you can find the actual warrant here, to understand what exactly happened: https://drive.proton.me/urls/57QC5F26BW#nseYl6ICaQHm The only data we could provide (in response to a binding S
81.
by protonmail 3y ago
Experiencing an additional verification step - sorry if we were unclear. Yes, you should be able to create a new account using our onion page or access our website via Tor browser. Additionally, you can create a Proton Mail account while co
82.
by protonmail 3y ago
Yes, but all emails exchanged between two Proton accounts, as well as between a Proton account and a non-Proton user who relies on PGP encryption, are protected by PGP.
83.
by protonmail 3y ago
You still can.
84.
by protonmail 3y ago
This depends on the exit node, so if you are experiencing this, we recommend trying another one. If it persists, contact us here so we can take a closer look: https://proton.me/support/contact
85.
by protonmail 3y ago
Hi! It is in fact possible to signup via our onion website or using Tor browser.
86.
by protonmail 3y ago
Hi! PGP is open source, and therefore Proton Mail's encryption is interoperable with anyone who uses PGP to encrypt their emails: https://proton.me/blog/what-is-pgp-encryption . Proton Mail also allows you to send
87.
by protonmail 3y ago
That is false information, there was no connection between Proton and the Bataclan attack.
88.
by protonmail 3y ago
Happy to hear you've switched to our password manager! Just to clarify, you can use Proton Pass for free too: https://proton.me/pass/free .
89.
by protonmail 3y ago
Thank you for sharing your feedback! We're working on improving the search as well as other features in our mobile apps, so keep an eye on our channels for updates!
90.
by protonmail 3y ago
Here is a migration guide: https://proton.me/blog/migrate-skiff-to-proton

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