protonmail

8 ms·

31.
by protonmail 2y ago
Hi! Thank you for your feedback! We'd like to point out that, in addition to using Bridge to connect your Proton account with a third-party desktop email app, you can also perform content search in our web app: https://proto
32.
by protonmail 2y ago
We've worked on improving it in the meantime, so we recommend that you try again. If you come across any issues, please contact our support team at: https://proton.me/support/troubleshooting?product=account
33.
by protonmail 2y ago
This is actually not permitted by the Swiss law, so it's not going to happen.
34.
by protonmail 2y ago
This is not true - most of the time all you need to do is fill out the captcha. In some cases (when our systems detect something suspicious about your network), we would request an additional email address. Even in those cases, the email a
35.
by protonmail 2y ago
https://news.ycombinator.com/item?id=40283698
36.
by protonmail 2y ago
It's been resolved: https://status.proton.me/incidents/kj3c120cymw5 We apologize for the inconvenience.
37.
by protonmail 2y ago
It's been confirmed in independent audits, and our code and cryptography are open-source, so they can be inspected ( https://proton.me/community/open-source ). It's also been confirmed in court, as we were neve
38.
by protonmail 2y ago
Glad to hear that you're following our progress! Regarding the family plan, the multi-user support has been there from the time when Family plan was introduced (early 2023). We had previously had it on business-plans only, as well as
39.
by protonmail 2y ago
Note that Gmail doesn't use zero-access encryption: https://proton.me/blog/zero-access-encryption . This is why Google has the technical ability to scan your email content, and Proton doesn't - on Proton Mail,
40.
by protonmail 2y ago
We apologize, we didn't intend it to sound that way. When logging into our web app, it's expected to experience a short delay because, unlike with Gmail, the web browser also needs to decrypt the data encrypted with zero-access en
41.
by protonmail 2y ago
Thank you for your feedback! We've passed on your Proton Pass-related suggestion to the development team. Regarding the Proton Mail iOS bug - that's been fixed.
42.
by protonmail 2y ago
Hi! Regarding Proton Calendar, please note that you can in fact subscribe to a non-Proton calendar, like Google Calendar, so you don't need to import anything: https://proton.me/support/subscribe-to-external-calend
43.
by protonmail 2y ago
Hi! Note that you can also search the email body, but for now only on the Proton Mail web and desktop apps. We're working to bring the functionality to our mobile apps, however, implementing content search on an end-to-end encrypted se
44.
by protonmail 2y ago
Hi! Note that you can also search the email body, but for now only on the Proton Mail web and desktop apps. We're working to bring the functionality to our mobile apps, however, implementing content search on an end-to-end encrypted se
45.
by protonmail 2y ago
This may depend on the browser too - have you tried different ones, and if yes, have you noticed any differences in the duration of this splash screen?
46.
by protonmail 2y ago
Hi! Note that we now have desktop apps for Proton Mail (Windows and macOS, Linux in beta, all come with integrated Proton Calendar), Proton VPN (Windows, macOS, Linux), Proton Drive (Windows and macOS), and Proton Pass (Windows, macOS in ea
47.
by protonmail 2y ago
Happy to hear this! We're working toward improving Proton Drive, especially the backup-related functionalities.
48.
by protonmail 2y ago
Hi! If by "getting the email back" you're referring to export, you can use our Export tool for that: https://proton.me/support/proton-mail-export-tool .
49.
by protonmail 2y ago
Happy to hear this! We've been adding new features to Proton Calendar recently, so you may want to check it out again.
50.
by protonmail 2y ago
Hi! Thank you for your feedback. Regarding the Android app, we've recently rewritten it from scratch and the rewritten version is now available in beta to all of our users (just join the beta via Google Play Store). Once it's out
51.
by protonmail 2y ago
That doesn't sound right, have you reported the issue you're describing above to our support team at: https://proton.me/support/troubleshooting?product=mail ?
52.
by protonmail 2y ago
Thanks for the feedback! Regarding desktop, we now do have dedicated apps for Windows and macOS, and the Linux one in beta: https://proton.me/mail/download .
53.
by protonmail 2y ago
Thank you for your feedback! Regarding Proton VPN, we recommend that you reach out to us at: https://protonvpn.com/support-form?ref=contact_product_vpn and provide some details about the issues you've had with speed,
54.
by protonmail 2y ago
Note that you can in fact export your emails even if you're on a Free plan - this is what our Export tool is for: https://proton.me/support/proton-mail-export-tool .
55.
by protonmail 2y ago
We're working on this!
56.
by protonmail 2y ago
The close button was implemented to provide a way of dismissing the keyboard for plain text notes on iOS. Unfortunately, it does obscure a portion of the note. We'll be looking into improving this behavior in the future.
57.
by protonmail 2y ago
Hi! Can you email Standard Notes again at help@standardnotes.com for the latter issue about a password-protected file remaining open for a few seconds?
58.
by protonmail 2y ago
The case shared above in fact shows that Proton's encryption provides privacy by default - none of the user's emails could be shared with law enforcement despite the data request which we had no legal grounds to contest. Of course
59.
by protonmail 2y ago
Hi! Note that it's not hidden, Proton Mail Plus is listed quite clearly on our Pricing page, along with Free, Unlimited and Family plans: https://proton.me/mail/pricing
60.
by protonmail 2y ago
Thank you for your feedback! Please make sure to vote for your favorite feature requests for Proton Drive and Proton Calendar here: https://protonmail.uservoice.com/ , so we can make them as useful to you as we can.

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