prateekdayal

15 ms·

61.
by prateekdayal 14y ago
SupportBee is a single page backbone.js app and as a result we have been building out a robust API. We believe that a good API plays a major role in developer adoption which ultimately leads to a more useful product. Therefore we would love
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Ask HN: Feedback on our API?(developer.supportbee.com)
1 points by prateekdayal 14y ago|4 comments
63.
by prateekdayal 14y ago
There is certainly higher latency but you can mitigate the effect by 1. Making lesser HTTP requests by using best known practices (for example YSlow recommendations) 2. When you start growing, moving static assets to CDN etc 3. When you gro
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by prateekdayal 14y ago
Why do you recommend pgbouncer? Did you face any issues with pgpool?
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by prateekdayal 14y ago
You can get servers with ECC RAM. All our servers there are 16 GB ECC RAM. I have been with them for a few years now and they have always acted very promptly on network issues (most of the times you don't even notice them)
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Building a dependable hosting stack using Hetzner’s servers(devblog.supportbee.com)
157 points by prateekdayal 14y ago|62 comments
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by prateekdayal 14y ago
Isn't that an undesirable behavior? You are consuming network bandwidth without even using (or knowing about) it? What if you are on an expensive mobile data plan?
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by prateekdayal 14y ago
I have done a lot of design/coding work for http://muziboo.com and http://supportbee.com While it may not be possible for you to be the best designer and programmer for your company, you can learn enough to be able to start from an idea
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by prateekdayal 15y ago
It is $49.95 per year or $9.95 per month. You can see more details at http://www.muziboo.com/pro
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by prateekdayal 15y ago
I would love to know what you think of our approach to customer support at http://supportbee.com . We have focused on simplicity and making sure that to a customer everything looks just like regular email.
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Your webhooks are half-assed without without an API for managing them(devblog.supportbee.com)
1 points by prateekdayal 15y ago|0 comments
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Can’t monetize free users? Try threatening them with legal action(teamblog.supportbee.com)
188 points by prateekdayal 15y ago|86 comments
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by prateekdayal 15y ago
Can you point out a specific example? Thanks!
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Helpers for testing Backbone.js apps using Jasmine and Sinon.js(devblog.supportbee.com)
3 points by prateekdayal 15y ago|2 comments
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by prateekdayal 15y ago
Found it in one of the threads here - https://github.com/8bitpal/hackful
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by prateekdayal 15y ago
Are you guys planning to open source the code so other communities can use it? Or a hosted (even if paid) service?
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by prateekdayal 15y ago
HackerStreet India has been doing ok for the last one year since launch - http://hackerstreet.in/ The objective was never to become the next Hacker News or replace it but just to have India centric discussions there. I would say Hackful h
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by prateekdayal 15y ago
The problem is that you need to have all the three boxes on the same rack wired up to a gigabit switch. Hetzner can do that for you but you can't add or remove servers easily. I have found that OVH has a virtual rack that can accomplish thi
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The Priority Support Bullshit(teamblog.supportbee.com)
1 points by prateekdayal 15y ago|1 comments
80.
by prateekdayal 15y ago
I just tried it again and it does sync. Weird because many times it has not happen before. May be flaky internet?
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by prateekdayal 15y ago
My biggest issue with Trello has been that if you have two windows open, the changes don't sync between them. Pivotal tracker does this extremely well making it a team collaboration tool
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Don’t make your customers think when they are trying to contact you(teamblog.supportbee.com)
4 points by prateekdayal 15y ago|0 comments
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by prateekdayal 15y ago
I used it for about half a year. Never had any issue.
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by prateekdayal 15y ago
Exactly my point. As I mention in the post, if you are using the APIs to provision or free up resources, then the cloud is definitely for you. Ultimately if you are using the flexibility and power of the cloud to your business advantage, co
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by prateekdayal 15y ago
Thanks for the comment. I thought about it but wanted to keep the post short. I agree that PaaS is a different story all together. It frees you up from doing most tasks. However a vanilla EC2 instance or dedicated are almost the same in tha
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by prateekdayal 15y ago
If you are not in Europe, you get 19% discount (basically the prices include VAT and you don't pay VAT). The discount is automatically applied.
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The pros and cons of cloud hosting(devblog.supportbee.com)
66 points by prateekdayal 15y ago|56 comments
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by prateekdayal 15y ago
Yes. The rules are very clear about that. You get 800 USD as single team member and USD 1200 if you are two or more. Also for upto three team members, you can take USD 700/month per member salary. The office space (with snacks, coffee etc)
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by prateekdayal 15y ago
We are currently working on http://supportbee.com in Startup Chile. I spent some money from my Indian company's account when I was coming over but I could print out a few documents to prove it and it was done in 20 mins. Atleast that is n
90.
by prateekdayal 15y ago
Yes. There is nothing to accept in Godaddy so far. It's been a few hours. Happening to another domain of mine too

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