permanence

8 ms·

1.
by permanence 13y ago
Final Update: I've finally got my missing bitcoins from Coinbase. I'm squared up. Thanks for responding Counbase.
2.
by permanence 13y ago
UPDATE 3: Still missing bitcoins purchased on December 11. No acknowledgment of missing bitcoins yet from customer support or Brian.
3.
by permanence 13y ago
Sent you an email, Brian.
4.
by permanence 13y ago
UPDATE 2: Still waiting to receive two missing bitcoins that were purchased on December 11 and promised delivery for December 17. I mentioned the issue to them days ago and it's still hasn't even been acknowledged. Sent them a mes
5.
by permanence 13y ago
Hah - good guess, but incorrect. Coinbase reached out to me this morning from this post. They've reconciled a transaction for 10 bitcoins, but there's 2 bitcoins from an old transaction that are still "missing" despite i
6.
by permanence 13y ago
Just to clarify what the problem is now. Coinbase reconciled my purchase of 10 bitcoins by giving them to be at todays market price. I'm still missing 2 bitcoins from an old purchase that says it's been cleared.
7.
by permanence 13y ago
Coinbase was fair and resolved my transaction for 10 bitcoins this morning, by giving them to be at the current market price; however there are 2 bitcoins still completely missing from my account.
8.
by permanence 13y ago
Word for word the response I received from customer support. Another customer support person, Rees, reached out to me this morning and we've resolved 1 of 2 issues.
9.
by permanence 13y ago
This is precisely why I was shocked at this response. Half of my transactional issues have now been resolved with Coinbase, now waiting on the second transaction.
10.
by permanence 13y ago
Surprisingly this is word for word the response I got from customer support. Rees from Coinbase reached out to me after this post and they've resolved 1 of the 2 transaction problems. I'm still missing bitcoins.
11.
by permanence 13y ago
I don't know how else to prove this is legitimate. Not that I feel I have to. Rees from Coinbase reached out to me this morning and we've resolved one of the two issues. I'm still missing bitcoins from my account and will upd
12.
by permanence 13y ago
Thanks for this message. I didn't email Brian directly. Rees from Coinbase reached out to me. He's fixed one of my problems and I'm waiting on the second to be resolved.
13.
by permanence 13y ago
UPDATE: I've been in touch with Coinbase support and they've corrected the larger of the two transactions in question. I'm still waiting on the second transaction to be fixed. I'm still missing some bitcoins from transac
14.
Sent $10,701.03 to Coinbase. Still missing bitcoins.
343 points by permanence 13y ago|133 comments