mario1900

3 ms·

1.
by mario1900 14y ago
The concepts are similar, but the implementations are quite different. In order to use BillGuard you must sign up for constant monitoring of your credit card. ChargeBack.cc is more of an a la carte service - you only use it when you want to
2.
by mario1900 14y ago
Thanks for the feedback. I've spoken to a few financial instituions. The general consensus seems to be that we're not doing anything they didn't wish customers did already - which is contact the merchant for a refund before creating a charg
3.
by mario1900 14y ago
Thanks! Glad I could convert you :) Need to fix up our copy though to make it more obvious what we're trying to do. As for helping - if you register your startup at https://www.chargeback.cc/business it'll ensure that we can reach you if
4.
by mario1900 14y ago
Absolutely. We've found that under the existing chargeback system only 21% of claims are decided in the merchant's favour. We started ChargeBack.cc with the aim to level the playing field a little more. Under the existing chargeback system
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by mario1900 14y ago
Maybe using the word "protection" on the business page was a bad idea. Merchants don't need to pay us to resolve chargebacks. We just try to make their services better in the future through premium data services. Please see this comment ht
6.
by mario1900 14y ago
Merchants don't need to sign up to resolve chargebacks. If we receive one, we'll send them links to resolve it before it gets sent to the banks. They can choose not too respond and it becomes a normal chargeback. Even if they do respond - a
7.
by mario1900 14y ago
Premium services for merchants. Essentially the basic chargeback resolution is free, but we charge merchants to access additional tools like exit surveys, the ability to configure questions on chargebacks for their business. Also we're work
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by mario1900 14y ago
It makes a lot of sense - it's hard when you get too caught up in your projects to let go when they're going downhill.