jasonfried

30 ms·

271.
by jasonfried 17y ago
Our take (similar, just more concise): http://gettingreal.37signals.com/ch07_Meetings_Are_Toxic.php
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by jasonfried 18y ago
Does anyone really believe it's wise to copy anyone? Copying leaves no room for understanding. Understanding is how you get better. It's good to be exposed to a variety of perspectives and points of view, but you have make your own way forw
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by jasonfried 18y ago
No one gave us a popular blog, we built it over 10 years. No one gives you anything, you have to spend the time to make it happen. This is another thing we talk about every time we have the chance: All of this takes time. You have to be in
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by jasonfried 18y ago
If there's one thing we've said more than any other thing it's that our ideas are not one size-fit-all. There are a lot of different ways to do things. We only have the answers that work for us. We don't pretend to have your answers. That
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by jasonfried 18y ago
We shouldn't have blamed Rackspace. Even if it was their fault, it's our responsibility. Our customers pay us, not Rackspace. We learned from that and haven't blamed anyone but ourselves from that point on.
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by jasonfried 18y ago
Hopefully next time we have to apologize for something going wrong we'll be able to do a better job than the standard "We apologize for the inconvenience" reply.
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by jasonfried 18y ago
We share this stuff on our blog almost every day. Keep an eye on Signal vs. Noise ( http://www.37signals.com/svn ) and the Product Blog ( http://productblog.37signals.com ) and you'll see all sorts of posts about building products, performa
278.
by jasonfried 18y ago
What do you want to know?
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by jasonfried 18y ago
It's likely we could have made more money self-publishing than going with a traditional publisher. We made north of $400K self-publishing our first book -- and that was in 2006. Today we have a much larger audience, roughly 4x the customer
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by jasonfried 18y ago
Here it is: http://www.37signals.com/svn/posts/1159-you-dont-have-to-sel...
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by jasonfried 18y ago
FWIW, David and I worked together 7 time zones apart for 4 years or so before he finally came to Chicago in 2006. David wrote the code for Basecamp in Copenhagen and I designed the interface in Chicago. The distance was a big advantage to u
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by jasonfried 18y ago
We listen to everyone and 9 out of 10 things we add to our products start out as customer requests. We encourage feedback everywhere we can and interact with our customers as often as we can -- often by posting comments on their own blogs.
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by jasonfried 18y ago
"It presumes that you, the company, have this great and wonderful thing to offer some lucky individual, the candidate." No it doesn't. We're just asking you to spell or name, our product names, and everything else right. That's not a tall o
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by jasonfried 18y ago
Wow, the wayback machine is in effect! The 37Better series was from back when we used to do client work. Every once in a while we'd run into a bad experience with a site we used. An online bank, FedEx, PayPal, etc. So, as one-part experimen
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by jasonfried 18y ago
For the record, we don't believe our way is the only way and we've never made that suggestion. There are a lot of ways to do a lot of things. There are lots of ways to be successful. We just share our way. No one is shoving anything down an
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by jasonfried 18y ago
I can't promise that, but we usually report back on experiments down the road if we can.
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by jasonfried 18y ago
A few people who've build products that hook up with Basecamp ( http://www.basecamphq.com/extras ) or Backpack or Highrise via our API have a referral link inside their products. I know some of them have generated a lot of affiliate credit
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by jasonfried 18y ago
It only took us about a month to build so we're feeling pretty good about the investment. We've had an affiliate program for a few years now, but we only paid credit towards your own Basecamp/Backpack account, we didn't pay cash. It's been