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inquisitiverab
searching PlanetScale…
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1.
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by
inquisitiverab
3y ago
I also wonder if the reason complaints aren't escalated is because supervisors are short-staffed or if it's because the company is worried about losing revenu with escalated complaints.
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inquisitiverab
3y ago
Hm these comments are helpful. Seems like the other comment is suggesting a bot would be too flexible, and you're suggesting the bot would be too rigid. Is that accurate?
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inquisitiverab
3y ago
Good point. But do you think they do this mainly because they're short staffed?
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inquisitiverab
3y ago
Self-charging is interesting. Seems like it would be difficult, since you would have to have your screen at a very specific angle, given the lid of the laptop has the most non-screen and non-keyboard surface area.
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What pains you about call-in customer service?
3 points
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inquisitiverab
3y ago
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8 comments
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inquisitiverab
4y ago
Getting users? Or maintaining them (eg. resolving complaints, etc.)?
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inquisitiverab
4y ago
Any specific area? Is it more an issue of the company not updating to newer releases or is it more a lack of up-to-date software offerings. Do you have any examples of outdated tools and why they're no longer well-equipped?
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inquisitiverab
4y ago
Hm, how does this typically manifest itself? Is it in having overly tight budgets or more so in having unrealistic expectations? I wonder if there's a more seamless way to facilitate vertical communication when the chain of command is
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What is the biggest problem you have in work
2 points
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inquisitiverab
4y ago
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6 comments