indus

28 ms·

331.
Ask HN: Is Web3 gonna fix rel=Nofollow?
2 points by indus 5y ago|5 comments
332.
by indus 5y ago
Thanks for emphasizing about the line between illegal and dark. Makes total sense.
333.
by indus 5y ago
This is tricky. We have alerts from AWS for monthly threshold, but most of the time it is ignored until the $$$ becomes large enough for the Engineerin Manager to get worried.
334.
by indus 5y ago
:clap: :clap: Lovely. Most of the time it is software complexity that goes into the way or prioritization of features. Hope your sales team do not start hating you for some of these changes ;-)
335.
by indus 5y ago
expense reports going directly to the corporate card are signed-off. Finance see a "software charge" and assume that someone is actually using it. No red flags.
336.
by indus 5y ago
Interesting take. Hotels do it, authorize you for N nights during check-in capture/sale during check-out.
337.
by indus 5y ago
> The joy comes from the elegance of it all. If they want to play a game of exploiting the fact that people don't read the fine print then they should be prepared for a fair contest. :clap:
338.
by indus 5y ago
Definitely the customer has a case if there is an intent to cancel the service. But, just ignoring based on a failed auth may not shift the liability. Infact, when disputing such charges with the issuer, the customer always wins if there wa
339.
by indus 5y ago
Stripe doesnt. Not trivial to detect something like privacy.com or for that matter any virtual card product. Blacklisting such cards is a Hobson's choice [1] for the SaaS merchant. A lot of legit users with legit reasons use virtual ca
340.
by indus 5y ago
Slack is the gold standard. I reached out to a Senior Product person at a very large SaaS vendor on auto-scaling the seats -- based on simple monthly active. His response: "Our Sales team would never let that happen."
341.
by indus 5y ago
Agree with you, most companies have no malice. Especially, the ones that are early-stage, proving their PMF, and ready to scale are a pot of lovely gold. These companies are doing what it takes to make the customers happy.
342.
by indus 5y ago
> since Paul Graham is perceived to be an expert on everything, they can be too. ROFL.
343.
by indus 5y ago
A failed card auth does not remove the obligation to pay. Most vendors write if off, and don't follow-up after a few emails. Plus, they don't want users to get pissed off and post a negative review. Many vendors have now optimized
344.
by indus 5y ago
Though not easy to implement, but consumption driven billing rather than seat/user-driven would reduce the grief quite a bit. In the early days AWS EC2 became popular for their per compute per hour pricing compared to hosting providers
345.
by indus 5y ago
there are a few ideas, to let technology help. Others are around legislation, such as the one that came yesterday from FTC on call to cancel being illegal .
346.
by indus 5y ago
Curious: if they sue, then the only damage is money they owe or there is more to it such as credit history, etc?
347.
by indus 5y ago
Dont you think users with malintent abuse the platform irrespective of whether a card is on file or not?
348.
by indus 5y ago
Interesting idea. But isn't there a risk that if the company that gets your certified mail, reads it, and then cancels your account?
349.
by indus 5y ago
applicable to a majority of annual contracts of top SaaS vendors.
350.
by indus 5y ago
Easier bookkeeping is the main ingredient of debate between consumption-based billing (AWS, Twilio, etc) vs user-based billing.
351.
by indus 5y ago
Not having consumption-based billing is definitely a callout issue and many exploit the simplicity of bundled t-shirt (Small, Medium, Large) SaaS pricing.
352.
by indus 5y ago
Whaat! This one is new. You mean subscriptions from your neighborhood store such as milk, bread, newspapers, etc?
353.
by indus 5y ago
Though apple pay does a decent job on the cancelation UI, the free-to-paid notifications (in email) are always a miss. I have seen this in trial subscriptions at home with buyer's remorse later.
354.
by indus 5y ago
Last week I analyzed thousands of SaaS vendors that are using dark patterns in their billing loop [O]. Found out that many of the practices are borderline illegal..more so now. Notables: 1. No notification when free trial converts to paid
355.
I analyzed SaaS billing dark patterns(quolum.com)
204 points by indus 5y ago|185 comments
356.
by indus 5y ago
In my startup, we added our tos and privacy policy in source control from early on. https://github.com/Quolum/quolum.github.io/commits/master/pr... I think more startups could do this, and make the chang
357.
RailCams, Railroad Webcams, Live Train Videos(railserve.com)
1 points by indus 5y ago|1 comments
358.
15 years ago, Freemium (2006)(avc.com)
2 points by indus 5y ago|0 comments
359.
by indus 5y ago
Series of trending posts on modeling language in the last few days...what's up HN!?!
360.
by indus 5y ago
This fall was impending. The software components were invented faster than their representation of business components. I remember facing this dilemma early on in 2000s. When I was writing JSP (Java Server Pages), we did not have an easy wa

More ›