hw

45 ms·

421.
by hw 10y ago
Is there a way I can add an auto-responder?
422.
Do you love your product?(betterthansure.com)
2 points by hw 10y ago|0 comments
423.
How We Do Things Differently(betterthansure.com)
2 points by hw 10y ago|0 comments
424.
Why Slack Makes Talking to Your Customers Better(betterthansure.com)
1 points by hw 10y ago|0 comments
425.
The Next Evolution of Live Chat(betterthansure.com)
2 points by hw 10y ago|1 comments
426.
by hw 10y ago
this is the second incident today. Any reason why Linode is getting DDoSed so often?
427.
How to turn every complaint into invaluable feedback(medium.com)
1 points by hw 10y ago|0 comments
428.
by hw 10y ago
they seem to be DDoS'ed often.. how many incidents has it been over the past few weeks? :\
429.
by hw 10y ago
"Because your brand starts from day 1 and customer service is part of your brand." Preach
430.
The Plot to Steal the Color White(bloomberg.com)
3 points by hw 11y ago|0 comments
431.
Hackers Claim Million-Dollar Bounty for iOS Zero Day Attack(wired.com)
4 points by hw 11y ago|0 comments
432.
by hw 11y ago
Congrats on the growth! Also nice to see startups partnering with startups alike when it comes to choosing tools to use for the run-the-business stuff like customer support.
433.
A Large-Scale Study of Flash Memory Failures in the Field [pdf](users.ece.cmu.edu)
5 points by hw 11y ago|0 comments
434.
Mind control and cockroaches(dailymail.co.uk)
1 points by hw 11y ago|0 comments
435.
by hw 11y ago
I'm not sure if $5 adequately compensates for the productivity (and in some cases entertainment) loss encountered. I guess that equates to roughly a day's credit depending on what your plan is like. Plus I don't see why they
436.
by hw 11y ago
I wish there were more consumer routers that came with Google DNS as a default backup.
437.
What happened with your Internet last night, and what we are doing about it(corporate.comcast.com)
41 points by hw 11y ago|43 comments
438.
by hw 12y ago
"Because better customer service creates better businesses." It's amazing how that doesn't resonate very often with businesses. Robo-replies and being assigned ticket numbers tells me quickly that the support organizatio
439.
by hw 12y ago
Thought the name Reamaze looked familiar. I think I've used your support widget on codeschool. Great stuff. I wish small support guys like you are used more but I guess that doesn't come by easily by being small.
440.
by hw 12y ago
I think the engagement part is missing from a lot of the wearable devices nowadays. I know of a lot of people who bought their fitbits and only activley used them for a month or so. Granted the devices were always on them, but the need to g
441.
by hw 12y ago
While I agree with you that the notion of 'technical debt' is being overused, I don't think the article is talking about hidden costs as technical debt, but is instead about how product and code complexity incurs hidden costs
442.
by hw 12y ago
Instead of a 'shortage of workers', the situation should be more adeptly described as a 'shortage of skilled workers'. I do think there are tech workers floating around, but the really good ones are hard to come by. Exte
443.
by hw 12y ago
I'm not exactly sure what problem standupmail is trying to solve, or if it's artificially creating one. Sending out automatic reminders for status updates and a daily digest doesn't justify the pricing IMO, as it's somet
444.
by hw 12y ago
> "Culture fit" is a nebulous, oft-abused term that is commonly used to justify the short-sighted practice of hiring people who look and think alike. This is detrimental to even small teams, and it doesn't scale as teams g
445.
by hw 12y ago
Question of whether a place is 'good to work at' is pretty much subjective. Some might argue Google is a great place to work given the perks, benefits and compensation. Others might avoid big companies like Google where working lo
446.
Beyond Goodbye – Shared Death Experiences(edition.cnn.com)
3 points by hw 12y ago|0 comments
447.
26-Foot Noah’s Ark Made of 100,000 3D-Printed Pieces(popularmechanics.com)
1 points by hw 12y ago|0 comments
448.
by hw 12y ago
As much as the rotation idea is interesting, and can be beneficial on the surface, I'm not sure if doing so on a recurring basis provides more value than interruption and the setup/teardown costs of context switching. Sure, a non
449.
by hw 12y ago
Yes, there is such a thing as 'good code' that people should aspire to, or at least good practices when it comes to writing code. There are good teams that write code that has no or very little debt. It's also not just bad co
450.
by hw 12y ago
Whether you like watching animation or not, Studio Ghibli ones will open your eyes. From the iconic Totoro, to the classic Spirited Away, each one with different themes, told via simple, animated scenes that aren't as fancy or pretty a

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