4 ms·

I'm not sure if $5 adequately compensates for the productivity (and in some cases entertainment) loss encountered. I guess that equates to roughly a day's credi

by hw 11y ago

I'm not sure if $5 adequately compensates for the productivity (and in some cases entertainment) loss encountered. I guess that equates to roughly a day's credit depending on what your plan is like. Plus I don't see why they require us to file a compensation claim, when they could just credit every account that was in the affected areas. I wonder if they would be compensating more if the Internet and TV went down during a big event like the NBA Finals yesterday.

philipw 11y ago
As a consumer service is there even an SLA!? I mean stuff goes wrong, if your home internet connection is so important then multi-home leased lines is what you need..
pbreit 11y ago
Step outside. Do some jumping jacks. Talk to your kids. You pay $150 for Comcast Internet? Obviously requiring an opt in cuts the payout by 99%.
- FireBeyond 11y ago
  Technically I pay $224/mo for Comcast Internet, but apparently (home) business customers aren't eligible...