helpsite

6 ms·

1.
by helpsite 9y ago
We have a lot of teams using HelpSite.io [1] for this sort of thing. Originally designed for customer-facing FAQs, we also support the same format for internal knowledge bases. We didn't originally intend to support such use cases, but
2.
by helpsite 9y ago
- Keep your product really simple. The more complex it is, the more you need to teach and sell. If your product does one thing well and can communicate its value clearly on a homepage, it requires a lot less work from you. - Tactically: you
3.
by helpsite 9y ago
For people who value full control and self hosting, Raneto looks like a good starting point to build from. After having had to build knowledge bases in each company I worked in or go through the pain of implementing something bloated like Z
4.
by helpsite 10y ago
The cost of SaaS apps can really start to add up. What's interesting is that there's a very similar "stack" that almost all SaaS apps need to buy from other SaaS apps, and many of them don't have a free alternative.
5.
by helpsite 10y ago
Hey HN, I started HelpSite.io because I was tired of choosing between always reinventing the wheel when it came to building out a support center website manually, or having to use a bulky tool like Zendesk that focuses on a million differen
6.
Show HN: HelpSite.io – Generate a beautiful FAQ and help site in minutes(helpsite.io)
8 points by helpsite 10y ago|2 comments
7.
by helpsite 10y ago
EDIT: We went ahead and removed the limit entirely.
8.
by helpsite 10y ago
Since our contact form just sends regular email to whichever address you want, you can already achieve this! Slack has a "Send emails to Slack" feature [1] that should do what you want. Naturally, I just created an FAQ article [2]
9.
by helpsite 10y ago
Maybe one day, but our current target market is people who just want a very easy to use tool to get a job done well. So far we just haven't heard much demand for self-hosting.
10.
by helpsite 10y ago
The contact form submission limit is purely a soft limit for now and you'll know long before messages stop being delivered [1]. (To be honest, we might get rid of those limits completely since it doesn't seem to be a driver of upg
11.
by helpsite 10y ago
Hey HN, I started HelpSite.io because I was tired of choosing between always reinventing the wheel when it came to building out a support center website manually, or having to use a bulky tool like Zendesk that focuses on a million differen
12.
Show HN: HelpSite.io – Create an Awesome Support Center / Knowledge Base / FAQs(helpsite.io)
13 points by helpsite 10y ago|8 comments
13.
by helpsite 10y ago
> I'm curious if there are any good hosted knowledge base solutions where it isn't an afterthought I started HelpSite.io exactly because of this. Knowledge bases with the big guys are always bundled with a million ( https:&#x2F