hajrice

13 ms·

1. 91.▲
   by hajrice 14y ago

   I'd also suggest anyone that has ever faced depression or currently is facing it checks out this video: http://www.youtube.com/watch?v=GGp25fn25Cs
2. 92.▲
   Habits of Bad Customer Support?(blog.helpjuice.com)

   7 points by hajrice 14y ago|0 comments
3. 93.▲
   Designing The Perfect Knowledge Base(blog.helpjuice.com)

   29 points by hajrice 14y ago|0 comments
4. 94.▲
   Leveraging Social Media To Improve Customer Experience (helpjuice.com)

   29 points by hajrice 14y ago|0 comments
5. 95.▲
   by hajrice 14y ago

   Yep, but hosting it is a pain. It's actually heavily tweaked (this is what the IndexTank team has told me), and apparently contains components of Solr
6. 96.▲
   by hajrice 14y ago

   Having played with both, I personally find http://www.searchify.com/ much better than bost Solr And ElasticSearch. At least based off the search results.
7. 97.▲
   by hajrice 14y ago

   We're a happy paying customer of Redactor. Can't tell you how much we love it. It's literary the PERFECT WYSIWYG editor. Highly recommend you try it if you're looking for a fast & beautiful editor.
8. 98.▲
   by hajrice 14y ago

   I'd pay for this. In fact, I end up paying friends to do that for me, while I'm outside the US & have to send docs (such as tax forms, etc.)
9. 99.▲
   by hajrice 14y ago

   Cool service! Just left some feedback :)
10. 100.▲
    by hajrice 14y ago

    I'd consider sending a blast email to your users. After all, they're the ones who are passionate about it. Maybe there's someone that would love to run the project.
11. 101.▲
    by hajrice 14y ago

    - Learned a lot about enterpreneurship, startups & hacking (would have otherwise taken me 3-4+ years) - Started blogging because of HN - Started and made money on MVPFor1k thanks to HN & it's members ($5-10k) - Got some freelance wo
12. 102.▲
    by hajrice 14y ago

    I completely agree with you. I actually find the 'cleaner version' much much harder to read. Every time I look at the code I have to 'recompile' it in my brain, just because it's doing such a simple thing in such a darn complex way.
13. 103.▲
    by hajrice 14y ago

    Would have started a nightclub or something like that
14. 104.▲
    by hajrice 14y ago

    Mostly from the database, created by the application. Other than that, Mixpanel and perhaps Stripe, Google Analytics.
15. 105.▲
    Ask HN: Why is there no good business dashboard creation tool?

    6 points by hajrice 14y ago|8 comments
16. 106.▲
    by hajrice 14y ago

    This article should be renamed to "On Starting a Project". You built something using some cool technology, bought some Facebook ads because some of your friends had some luck, now you have to get paying customers. Until then, it's all just
17. 107.▲
    by hajrice 14y ago

    Wow. That's amazing. You guys should blog about this. I can imagine the results on the return of doing this must be astonishing :)
18. 108.▲
    by hajrice 14y ago

    Sometimes we get too carried way by acquiring new customers that we don't sit back and think whether our customers are really satisfied. And the problem is, we can never satisfy everyone as we're all different.
19. 109.▲
    by hajrice 14y ago

    Great quote. I also really like Jeff Bezos one that goes like this; “If you make customers unhappy in the physical world, they might each tell 6 friends.If you make customers unhappy on the Internet, they can each tell 6,000 friends.” – Jef
20. 110.▲
    by hajrice 14y ago

    [crossposted from FaceBook] I can't stress how much I agree with you, Tom. We should really highlight this on the blog, wish you posted it as a comment. I can't help but ask...do you think that's because the industry their in is high-margin
21. 111.▲
    by hajrice 14y ago

    I think one of the reasons for that, can be derived from "How to Win friends and influence people" People like to feel important. Now, that's not to say your customers are arrogant, or self-centered, but, people really like it when you make
22. 112.▲
    by hajrice 14y ago

    Thanks! Do you have any other examples where you've seen companies take the negative and turn it into a positive? Would love to hear them
23. 113.▲
    by hajrice 14y ago

    Sorry you feel that way, Joshua. I really tried my best to make this really helpful to readers. Would love to hear your suggestions on what you hear good customer service is, Joshua.
24. 114.▲
    by hajrice 14y ago

    Absolutely agree with you. Should have mentioned that in the article :)
25. 115.▲
    by hajrice 14y ago

    James! Thank you soo much for the kind words. You have no idea how much it means to us :-) Hope you're satisfied with Helpjuice, as you know, you can always contact me directly if you need anything.
26. 116.▲
    What is good customer service?(helpjuice.com)

    79 points by hajrice 14y ago|32 comments
27. 117.▲
    by hajrice 14y ago

    Love the idea...but why do you think someone would rather use this than just download a PSD with a lot of elements ? I think the real value you could be creating is if you're able to get tons of designers giving you their 'infographic theme
28. 118.▲
    by hajrice 14y ago

    Here's what you want to do: Host these dinners at some local sushi place. Have the owner give you 10% off given that you're giving them 6-7 new customers. Maybe even do something where you collect some $$ from the restaurant as you're bring
29. 119.▲
    by hajrice 14y ago

    Here's the main problem: People dont live in their Google Calendar. Your main value prop is: Know what you have to do in the next 48-hours. But the problem is, I have to go open up my calendar to see that with your app...why even install th
30. 120.▲
    by hajrice 15y ago

    Reading the headline, I instantly thought of George Orwell's 1984.