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gfloyd
searching PlanetScale…
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Pg_plan_advice: Plan Stability and User Planner Control for PostgreSQL?
(rhaas.blogspot.com)
1 points
by
gfloyd
7mo ago
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0 comments
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Synadia backs down from CNCF trademark dispute
(runtime.news)
2 points
by
gfloyd
1y ago
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0 comments
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Synadia Response to CNCF
(synadia.com)
15 points
by
gfloyd
1y ago
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7 comments
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by
gfloyd
6y ago
We request read/write access to Stripe via Stripe Connect in order to receive webhooks on your behalf and to create coupons. We do copy a small amount of data (customer and subscription details for cancellations) for the reporting and
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by
gfloyd
6y ago
Thanks! I think the main differentiator is our deep integration with your Stripe data. The cancellation flow is obviously an important part of the equation, but ProsperStack can also give you insights into past cancellations, with the goal
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by
gfloyd
6y ago
We are dogfooding the cancellation flow, of course. We don't have any offers active since we kind of assumed people would know to look for them. :)
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by
gfloyd
6y ago
Honestly, it probably doesn't make sense long term! We wanted to get the product out the door with simple pricing to see how it works and adjust from there. We're mostly worried about the sales cycle being too long with performanc
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by
gfloyd
6y ago
Yeah, we've definitely discussed a pricing strategy like that. For now, we're just trying to keep it super simple until we get more data on how people are using it. I know that virtually no startup gets pricing correct right out o
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by
gfloyd
6y ago
The customization is limited right now (you can add your company logo, and customize the text for offers), since our initial focus was on getting the design and UX right. Localization and/or complete customization of the look and feel
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by
gfloyd
6y ago
Right now it's fairly basic: we recommend you offer a limited discount (for example, 30% off for three months) and by default a customer can only accept one offer for their lifetime. That would at least minimize most of the risk. On th
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by
gfloyd
6y ago
This is exactly what one of our first customers is using ProsperStack for. They use it to offer an "on hold" option to maintain the account data in read-only mode at a lower price.
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by
gfloyd
6y ago
Yeah, that's exactly what we were seeing. Retention with customer success programs is helpful, but many small companies just don't have the resources for it. We're hoping to provide something that can make an impactful dent o
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by
gfloyd
6y ago
Would love to chat, contact info is at the bottom of the website, or you can email me directly (email address is in my profile).
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by
gfloyd
6y ago
Totally agreed! Our goal is to make the cancelling process smooth and easy, while also helping companies retain users who are leaving for preventable issues like price sensitivity. Another great use case is offering a free month or two for
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by
gfloyd
6y ago
Absolutely, we've definitely considered that. We're still experimenting with pricing!
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by
gfloyd
6y ago
1. Currently it imports all your previously canceled subscriptions to report on the amount of lost MRR and number of cancellations over time. The integration will also automatically create and apply Stripe coupons for you. For weird subscri
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by
gfloyd
6y ago
Hah, we've definitely thought about that possibility. Fortunately we do have a few things in place to prevent the most obvious abuse cases, but we need to get popular first!
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by
gfloyd
6y ago
Hi HN, My co-founders and I created ProsperStack after working at a SaaS company and realizing how little we knew about why our customers were leaving. We wanted an easy way to collect data and prevent cancellations by incentivizing custome
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Show HN: ProsperStack – Use Stripe to automatically prevent cancellations
(prosperstack.com)
53 points
by
gfloyd
6y ago
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44 comments
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by
gfloyd
8y ago
CATS | Minneapolis, MN | Frontend & Full Stack Engineers | Full-time | ONSITE CATS ( https://catsone.com/ ) provides a powerful, full-featured applicant tracking system for recruiters and small businesses. We're espe
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by
gfloyd
9y ago
CATS | Minneapolis, MN | Frontend & Full Stack Engineers | Full-time | ONSITE CATS ( https://catsone.com/ ) provides a powerful, full-featured applicant tracking system for recruiters and small businesses. We're espe
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by
gfloyd
9y ago
CATS | Minneapolis, MN | Frontend & Full Stack Engineers | Full-time | ONSITE CATS ( https://catsone.com/ ) provides a powerful, full-featured applicant tracking system for recruiters and small businesses. We're espe
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by
gfloyd
11y ago
This looks like a really cool project. I'm excited to see it develop. How would authentication work with configuration management? I see that new nodes are authenticated with a one-time token generated from the auth server, but that se
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gfloyd
13y ago
Sent!
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by
gfloyd
13y ago
Thanks! I've got two to send out now.
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by
gfloyd
13y ago
We'd love to, but CATS has had 7 years of development now and has thousands of users, so rewriting it from the ground up would be quite the undertaking. We'll definitely be using Meteor for any new side projects or external apps that tie in
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by
gfloyd
13y ago
It's right in the middle of the page under the "Why is it free?" section.
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by
gfloyd
13y ago
Thanks for the screenshot! Seems to be an issue on Chromium in Linux. We'll get that fixed.
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by
gfloyd
13y ago
The candidate has to opt-in, but we do always send a request email. We're considering making it a paid option to disable those emails entirely, or customize them how you'd like. We do want to be as upfront as possible about why this is a fr
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by
gfloyd
13y ago
Meteor allowed us to prototype very quickly. We were able to build several different versions of the interface to see what worked, and then spent the majority of our development time polishing it. Meteor being real-time also made some cool
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