fullhelp

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by fullhelp 7y ago
Thank you! It's a good pricing model which benefits both ends. A SaaS option for people that don't want to bother with technical stuff is a good idea. I've created the checkout/licensing and renewal myself because of the
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by fullhelp 7y ago
Hey! Thanks for checking it out! The software can be used by multiple companies or product simultaneously so one license may be enough. Of course, multiple licenses can be purchased if that's necessary just so you know For the live cha
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by fullhelp 7y ago
Zammad.org looks great! It seems to be missing knowledge base portals based on another comment. However, it looks a good solution.
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by fullhelp 7y ago
Hey! Yes, it's based on PHP/MySql (Laravel 5.7 to be precise). For the roadmap, the goal is to provide a complete self-hosted help desk solution. A complete alternative to existing cloud-based offerings. In terms of development, t
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by fullhelp 7y ago
Hi! I agree. Analytics is something that will surely be added, along with SLA management which is also missing. Knowledgebase sites have basic analytics which tells you how many visits, session and what are the popular articles, collections
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by fullhelp 7y ago
Hey! You are right, a demo account will be great! I'll be working on it, thanks!
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by fullhelp 7y ago
Re-post to https://news.ycombinator.com/item?id=19847258 as suggested by a moderator due to problem with account and post visibility.
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by fullhelp 7y ago
Re-post as suggested by a moderator due to problem with account and post visibility. I'm Gerardo, a web developer based in Puerto Rico. Full Help is a self-hosted help desk and multi-knowledge base software created for small businesses
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Show HN: Full Help – Self-hosted help desk and knowledge base software(fullhelp.com)
197 points by fullhelp 7y ago|72 comments
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Show HN: A Self-Hosted Alternative to Freshdesk, Zend Desk, and Help Scout(fullhelp.com)
7 points by fullhelp 7y ago|3 comments