fengjiabo2400

93 ms·

1. 31.▲
   by fengjiabo2400 5y ago

   Great points! Here're my answers: 1. Free tier allows you to test for several days without limits and no need to put down CC / payment. 2. Widget to lose when clicked outside: I like this, have put this down on our list. This is s
2. 32.▲
   by fengjiabo2400 5y ago

   Hey you can actually test it out without putting down a CC. Just embed the code snippet, track one event and then turn on your survey. You will start seeing responses. When you like it enough you can subscribe! Or let us know your feedback.
3. 33.▲
   by fengjiabo2400 5y ago

   Hi Ryan, nice to meet you here. I have lots of respect for what your team is able to accomplish in terms of being able to fundraise at crazy speed and valuation, and building a user research product that gets a few large companies to try. I
4. 34.▲
   by fengjiabo2400 5y ago

   Good point! Initially this is our way of getting in front of users more to get quality answers but I think your point is solid. We're working on a consent feature which will allow users who don't want to be bothered to opt out fro
5. 35.▲
   by fengjiabo2400 5y ago

   We believe in a privacy-first internet. We also believe in continuously listening to users efficiently to solve their problems better. I think there's a right way of doing it and we're on a mission to pave the way for all teams bu
6. 36.▲
   by fengjiabo2400 5y ago

   For sure this is good feedback! We've planned a feature for explicit user consent at the first interaction, so that our customers who don't already have good privacy practices in place will use our one-click solution.
7. 37.▲
   by fengjiabo2400 5y ago

   No they wouldn't count. We need to explain this better in our docs so thank you for bringing this up, it's on my to-do list now. Oh, btw we do not use cookies so if your site didn't need cookie notices before, you won't
8. 38.▲
   by fengjiabo2400 5y ago

   Oh nice catch! Corrected this and deployed - sorry about that! it's free to setup & test and our pricing starts at $75/mo for up to 10k monthly users.
9. 39.▲
   by fengjiabo2400 5y ago

   I think you're right in pointing out this shouldn't be done without respect to the users. What we're seeing is that many users who interact with our widgets actually appreciate this - they would recommend the app they're
10. 40.▲
    by fengjiabo2400 5y ago

    Thanks for your encouraging words. "The key to scaling is finding bottlenecks before your users do" - I really resonate with this (I saw your talk in 2019) and we're helping companies solve the bottleneck with scaling user fe
11. 41.▲
    by fengjiabo2400 5y ago

    A tracked user is anyone who opens your app. Yeah with people who are familiar with survey tools we've heard similar feedback as what you said. The reason we're currently pricing it based on MTUs is because we actually track what
12. 42.▲
    by fengjiabo2400 5y ago

    Thanks and yes correct, the review API uses the drawer UI on Android. What I meant in the original post is a dialog with the users asking them if they'd be willing to support us if they're happy, and that upfront communication wit
13. 43.▲
    by fengjiabo2400 5y ago

    Yeah so from my experience a lot of tech companies are actually already doing this - google has their own version, instagram has their own version, etc. etc. The downside of using this approach is if you don't do it right and respectf
14. 44.▲
    by fengjiabo2400 5y ago

    This is very important for us to hear. We are planning a feature for people to opt in / out of user research in order to address this. Our goal is to build a research tool that both software makers and their users will love, and this i
15. 45.▲
    by fengjiabo2400 5y ago

    We've seen that on average in-app surveys in general gets 30-60% response rates. Versus link surveys typically get 5-10%. Our in-app survey response rate can reach 70-80%, with the right placement in the user flow, and it's such
16. 46.▲
    by fengjiabo2400 5y ago

    Yeah my understanding for this is that when users see a google form or otherwise some interface that's clearly not related to the website, they just instantly navigate away. With 1Flow we're trying to optimize the experience for u
17. 47.▲
    by fengjiabo2400 5y ago

    Thanks for checking it out! We will look into the white bar issue that you mentioned, this is not the expected behavior and in customer websites our widget would load immediately. Could you please send me a quick email at kai@1flow.app? I w
18. 48.▲
    Launch HN: 1Flow (YC W22) – In-product user feedback for web/mobile apps(1flow.app)

    91 points by fengjiabo2400 5y ago|63 comments
19. 49.▲
    Way to grow your mobile app(1flow.app)

    1 points by fengjiabo2400 5y ago|0 comments
20. 50.▲
    Real-time feedback collection SDK for mobile apps(1flow.app)

    1 points by fengjiabo2400 5y ago|1 comments
21. 51.▲
    by fengjiabo2400 5y ago

    Here's a new tool I built to help mobile app teams collect live user feedback, so that they understand what users want better. It's in private beta - if you are interested please sign up. Also would appreciate if you could forward
22. 52.▲
    by fengjiabo2400 5y ago

    Please take this 3min long survey to share your insights. Result & findings will be shared with everyone who fills it out. Thanks! - Sincerely, Kai