ekanes

61 ms·

571.
by ekanes 16y ago
> Most drunk people drive fine for hundreds of trips. I don't know that this is true, but even if it was I don't know that it's useful information in terms of minimizing harm, just as pointing out that some people smoke their whole li
572.
by ekanes 16y ago
> They used to tell me they didn't feel right "baiting" drunk drivers, for instance sitting hidden outside of popular bars and waiting for closing time. They felt like if they observed you driving impaired, you got pulled over, and if y
573.
by ekanes 16y ago
"Grades are a proxy to see whether you are smart and can do useful things. Accomplishments are a direct measure." We've always used this type of thinking in terms of hiring but you've got it nailed in a sentence. Fantastic.
574.
by ekanes 16y ago
I think "ignore school" is less about minimum mandatory attendance and more about where you put your heart.
575.
by ekanes 16y ago
I don't know what dropping out of college has to do with it. Inside a company, the developers know who's amazing and who isn't. In my experience you can know varying skill levels based on what everyone else thinks, sort of like reputation
576.
by ekanes 16y ago
> You are directly trying to impose your value over someone else's value, with the assumption that you are correct. I feel this takes political correctness too far. What if someone else's values are that theft is fine, if they need some
577.
by ekanes 16y ago
Surprising: "According to our data, 90% of active Twitter users use official Twitter apps on a monthly basis."
578.
by ekanes 16y ago
I agree that kids might reduce your short-term happiness. You're sleep deprived, they're expensive, and damn do they make some noise... On the other hand I've never had so many feelings of deep satisfaction as with my kids. It all depend
579.
by ekanes 16y ago
An even simpler game that's doing very well in the app store is Little Wings. All you do is touch the screen to fold the little bird's wings, so he falls faster. Just goes to show casual games don't need much complexity to be fun.
580.
by ekanes 16y ago
Thanks, Australia is high on our list when we get to more countries.
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by ekanes 16y ago
Great ideas Alexandre, I'd love to talk.
582.
by ekanes 16y ago
Interesting, thanks for the idea.
583.
by ekanes 16y ago
Absolutely. There are a few startups doing this, ranging from hardware that companies install to software to "outside in" solutions like we're working on. As far as I understand this industry, the challenge is that they've all got massivel
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by ekanes 16y ago
Indeed, we split test Cognac vs other drinks as an indicator of the psychographic profile of operators at various companies. Groupon is all about the rum and cokes, whatever that means. Kidding! Yeah we play a message so the operators can h
585.
by ekanes 16y ago
We originally looked at GetHuman, who really pioneered this space a long time ago. Their database is copyright so we would have needed permission, but one downside to crowdsourced data is that sometimes the crowd doesn't come back through a
586.
by ekanes 16y ago
Yeah, we're just having fun there.
587.
by ekanes 16y ago
Thanks! Shoot us an email, we'd love to connect.
588.
by ekanes 16y ago
Yep. Most customer service folks don't mind waiting (they hear a phone ringing while we get you on the line) and they end up talking to happier customers, who are also much less likely to switch to another company than someone who's just be
589.
by ekanes 16y ago
Thanks for the catch, fixing it now. We hope it has word of mouth potential too!
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by ekanes 16y ago
Yeah, hopefully we'll meet up with them and say hello. I've heard only good things about them!
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by ekanes 16y ago
I'm definitely a fan of both services, they're great. Our goal is just to take it one step further, and do it all for you. Fonolo does have a beautiful system with the menus, but they do call your phone for you to do the navigating. You ca
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by ekanes 16y ago
Great question. There are a few ways we could handle it, but in principle we want to see how the problem happens before solving it. A confirmation process is a great idea but adds friction, and as we roll out we don't want to discourage usa
593.
by ekanes 16y ago
Fonolo is pretty cool. There's another similar service called LucyPhone. I'd say the main difference between those great services and ours is that with them you still have to be on the phone, listening to prompts and pressing buttons, and
594.
by ekanes 16y ago
Right now we're just USA and Canada, but we want to add more countries ASAP. I've added the British Tax Offices to the list though for when we roll out in the UK! Thanks for the feedback.
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Show HN: "Never wait on hold again" service built with Rails and Twilio
216 points by ekanes 16y ago|83 comments
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by ekanes 16y ago
Your second sentence disputes your first. > This is still early days in the market, nobody has a lock on it. How old was the mobile MP3 player industry when Apple introduced the iPod? And now that there is an iPod, how many credible cha
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by ekanes 16y ago
Brilliant marketing. Don't miss that if Facebook wins, all rides between Facebook and Google are FREE, and if Google wins, all rides between Google and Facebook are twice the price. ;)
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by ekanes 16y ago
Great article, but Hipmunk is the latest in a chain: Travel agents > Expedia (DISRUPTION!) > Kayak (improvement)> Hipmunk (improvement) If you had to credit anyone with the disruption, it should go to Expedia or a similar site.
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by ekanes 16y ago
My favorite is that they've got some gadget upgrades, but they're all dressed about the same. So comfy!
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by ekanes 16y ago
I like this but took it one little step further by stacking the months, because that worked even better for my brain. Now time simply goes week by week downwards, rather than down and then up and to the right to start a new month. Pic: htt

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