edwinwee

22 ms·

181.
by edwinwee 6y ago
I’m really sorry about that. I see it now (found it in a spam folder). We’ll look into this and get back.
182.
by edwinwee 6y ago
Stripe fully supports Visa transactions in India. And strange—I'm sorry you never got a solution. Would you mind forwarding one of those support emails to me at edwin@stripe.com and I can see what happened?
183.
by edwinwee 6y ago
Edwin from Stripe here. We don't support Indian local payment methods yet (but we're working on it!).
184.
by edwinwee 6y ago
Congrats on the launch!!
185.
by edwinwee 6y ago
Edwin from Stripe here. We’re trying this out on Stripe hosted invoices at the moment. We’ve always had something similar in the footer, but wanted to see if customers receiving the invoices could use a bit more context on what Stripe host
186.
by edwinwee 6y ago
Would you be able to send the chat (or the email address on your Stripe account) to me at edwin@stripe.com? Stripe live chat should be better than that—I'm sorry.
187.
by edwinwee 6y ago
Running this type of custom platfom with managed accounts for your users isn't a light responsibilty—if those users start going into the negative, you'll have to communicate with them to prevent that. (We have the `balance_retriev
188.
by edwinwee 6y ago
@tebbers and @ceejayoz — I couldn't immediately find either of these exchanges on the Stripe side, but I'd like to see how we can fix this. Could you forward those emails to me at edwin@stripe.com?
189.
by edwinwee 6y ago
Edwin from Stripe here. I'm sorry this happened. We have one bot/automated reponse, which is our first reply to say, "we've received your message and we'll get back to you soon." Beyond that, every interaction
190.
by edwinwee 6y ago
You can. Many dating apps use Stripe.
191.
by edwinwee 6y ago
Was it perhaps for a more consumery-type use-case instead of business? Issuing (and Treasury) are mostly focused on building for businesses at this moment (but are also expanding the number of use-cases). Could you email me at edwin@stripe.
192.
by edwinwee 6y ago
No solid timeline—right now Stripe is mainly focused on helping businesses grow.
193.
by edwinwee 6y ago
No, regulations would prevent Stripe from working with users that have business in sanctioned countries.
194.
by edwinwee 6y ago
No ETA just yet, but we want to make Treasury available in Canada.
195.
by edwinwee 6y ago
I'm really sorry that happened. We've invested a lot this year in making things smoother (incorporation is faster than ever and our Atlas support team has scaled up), but I'd like to see what went wrong in your case—and if we
196.
by edwinwee 6y ago
It is—the businesses we’re not able to work with are mostly restricted by the financial partners and banks that Stripe works with. But we do want to support as many business types as possible—and for Atlas in particular, we’ve recently been
197.
by edwinwee 6y ago
Escrow has a precise legal definition—and while we don’t support straight-up “escrow,” Stripe recently added support to hold funds for up to 3 months. You can use Stripe Connect to manually control (in this case, delay) payout timing: http
198.
by edwinwee 6y ago
Real human here. Could you forward that email to me at edwin@stripe.com and we can take another look?
199.
by edwinwee 6y ago
And to be crystal clear, the emails should be done sending today. The changes—which will take effect on January 15—only apply to businesses that have had at least $1M in lifetime billing volume (or will cross that threshold this year). All
200.
by edwinwee 6y ago
Stay tuned on the European tax stuff—we're working on that now. (And if you want to talk more about it, feel free to email kmoriarty@stripe.com and me at edwin@stripe.com.)
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by edwinwee 6y ago
Hm, no bueno. And sorry about that. I'd love to see that thread if you could forward it to me at edwin@stripe.com.
202.
by edwinwee 6y ago
You don't have to use Checkout for Stripe's fraud detection, which supports several types of integrations: https://stripe.com/docs/radar/checklist .
203.
by edwinwee 6y ago
Correct — Subscriptions was the really old one. Two years ago Billing was rolled out as Stripe's separate product for recurring charges and invoice management ( https://stripe.com/billing ).
204.
by edwinwee 6y ago
The changes would absolutley not go into effect today—they would start next year, January 15, 2021.
205.
by edwinwee 6y ago
Yes, you'll be emailed—if you were on the old Subscriptions pricing and are using Billing now, the emails are going out now (most have already been sent). Email me at edwin@stripe.com and we can also check.
206.
by edwinwee 6y ago
Edwin from Stripe here. It’s worth distinguishing between charging money on Stripe (for which you incur payments pricing) and using Stripe Billing (which is a separately-paid product). Stripe Billing has had this pricing for a few years. Fo
207.
by edwinwee 6y ago
>Tax handling is a big gaping hole (Edwin from Stripe here.) I agree and we hear you—and we’re working on ways to fix this. If you’re interested, shoot an email to kmoriarty@stripe.com and me at edwin@stripe.com.
208.
by edwinwee 6y ago
Hm! Stripe may have (mistakenly?) flagged them for fraud. Could you email me details of those charges at edwin@stripe.com and I can double check?
209.
by edwinwee 6y ago
Edwin from Stripe here. Could you email me at edwin@stripe.com and I can look into this?
210.
by edwinwee 6y ago
(I work at Stripe.) We're working on microtransactions in Europe! We can support most use cases in Spain today, and we can look into hooking it up for you if you email me at edwin@stripe.com.

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