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edwinwee
searching PlanetScale…
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31.
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by
edwinwee
4y ago
There’s no charge to use Stripe after the $500 Atlas fee to form a company. What fees are you seeing? If you’ve maintained a presence in Delaware, perhaps you’re still paying for your registered agent? (You can also email me at edwin@stripe
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edwinwee
4y ago
Ethereum, Solana, Bitcoin, USDC, and Matic.
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edwinwee
4y ago
It's live! If you're in the US, you can try it out on the blog post: https://stripe.com/blog/crypto-onramp . A bunch of beta users went live already too—you can see them here: https://twitter.com&#x
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by
edwinwee
4y ago
I work at Stripe. Could you email me at edwin@stripe.com and we can look into what went wrong here? (If a fraudster hits your account with card testing, we'd refund just the fraudulent test payments and your account status wouldn'
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edwinwee
4y ago
We don’t touch reserved funds (and don’t earn interest off them either). The funds are saved for individual Stripe accounts and are only used to cover refunds and disputes from their customers.
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edwinwee
4y ago
Sorry about this. Could you email me at edwin@stripe.com and I can dig in?
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edwinwee
4y ago
Sorry, to be clearer—we are moving away from the old billing service my colleague mentioned and to a new one. Our new system shares similarites with the Stripe Connect + Stripe Billing flow I mention above (specifically https://s
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edwinwee
4y ago
First off, yes, Stripe uses Stripe to bill our own customers. In fact, for our larger customers who have negotiated complex pricing plans, we're currently migrating much of our manual billing to a system that's inspired by Stripe
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edwinwee
4y ago
Stripe is built around processes and programs, not people. Behind every investigation that results from HN is a team of people. I’m just one person on that team—many of my teammates are equipped to respond here as well (and, in fact, do so
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edwinwee
4y ago
Funny timing. We hit send on the email batch at 16:43 UTC. Initial HN post looks to be from 16:44 UTC.
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edwinwee
4y ago
(Edwin from Stripe here.) These aren't actual disputes. A very small portion of Stripe businesses saw failed SEPA payments show up as disputes instead. (We've since fixed the bug and we're in touch directly with any impacted
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edwinwee
4y ago
(Edwin from Stripe here.) This is correct. I can only speak to how Stripe.js works but if a business chooses to accept Google Pay, we've limited it to loading in an iframe. (We don't load Google scripts on the business's doma
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edwinwee
4y ago
Could you email me at edwin@stripe.com with a link to this post and we can dig into this?
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edwinwee
4y ago
I can't proactively share specifics about a business, but in this case, they operate in a regulated space. The banks and card networks we work with require some extra checks due to the prevalance of scams in this space. A reviewer on o
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edwinwee
4y ago
Did you get this resolved? If not, could you forward to me at edwin@stripe.com?
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edwinwee
4y ago
What issue are you seeing? Could you email me at edwin@stripe.com?
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edwinwee
4y ago
I work at Stripe. Could you email me at edwin@stripe.com and I can dig into this?
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How Stripe builds interactive docs with Markdoc
(stripe.com)
5 points
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edwinwee
4y ago
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Stripe can critique your YC application live
(twitter.com)
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edwinwee
4y ago
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edwinwee
4y ago
No, we don't profit from fraud. First, just want to make clearer here that Radar is included for free in our standard pay-as-you-go pricing. The per-transaction fee is only applied if you have a custom pricing plan that "unbundles
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edwinwee
4y ago
(Edwin from Stripe here.) Stripe CVV verification can be turned on with a click or two in the Dashboard ( https://dashboard.stripe.com/radar/rules ). (The card issuer automatically also does their own verfication, and th
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edwinwee
4y ago
Would suggest using webhooks to customize and trigger alerts ( https://stripe.com/docs/webhooks ), or turning on payment notifications ( https://support.stripe.com/questions/set-up-account-email-no..
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edwinwee
4y ago
Appreciate it. Just connected with him.
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edwinwee
4y ago
Yes, this seems like some sort of card testing attempt. Glad most of the fraud was caught. Not sure if you’re the author, but I’d like to see how we could’ve helped better. Could you forward me your thread with support at edwin@stripe.com?
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edwinwee
4y ago
Hm, we respond to emails, so I wonder what broke here. If you're still interested in narrowing down what happened to that transaction, could you email me at edwin@stripe.com?
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edwinwee
4y ago
Ah, sorry, may have missed it—could you forward and put your HN username in the subject?
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edwinwee
4y ago
$ stripe status with Stripe CLI ( https://stripe.com/docs/cli/status ) or RSS: https://status.stripe.com/current/atom.xml
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edwinwee
4y ago
It is not static text. Calcuated automatically.
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edwinwee
4y ago
Sorry for the issues here—could you email me at edwin@stripe.com?
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edwinwee
4y ago
(Think you mixed up some tweets here—you may have seen a recovery tweet about an unrelated issue. This is the canonical thread to follow: https://twitter.com/stripestatus/status/1561809071061155841 .)
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