duggalji

5 ms·

1. 1.▲
   by duggalji 1y ago

   This is gold - you basically just outlined why I'm building SynthicAI. The economics you described ($200k+ per senior rep, constant turnover, the "Justice League" problem) are exactly what pushed me toward AI. Quick question:
2. 2.▲
   by duggalji 1y ago

   I get this. Been there with my own SaaS [SynthicAI]( https://www.synthicai.com/ ), an AI voice agent that answers instantly so you never lose a lead to missed calls. Would love your founder eye feedback does this feel like a
3. 3.▲
   by duggalji 1y ago

   I fired my entire 12-person support team and replaced them with AI voice
4. 4.▲
   Show HN: Building 30ms voice AI – faster response than human speech processing(synthicai.com)

   7 points by duggalji 1y ago|0 comments
5. 5.▲
   by duggalji 1y ago

   What I'm trying now: Building voice AI that actually solves problems instead of creating tickets. Not because I love AI, but because human support is fundamentally broken at scale. Maybe AI can be the "me answering emails personal
6. 6.▲
   Scaling customer support destroys it – here's the proof

   3 points by duggalji 1y ago|3 comments