blainevess

5 ms·

1. 1.▲
   by blainevess 9y ago

   I hear your concerns. The key I found in certain airports is that one day immigration might have no wait, but another day you're stuck waiting for over an hour. For people who travel relatively frequently, especially business travele
2. 2.▲
   by blainevess 9y ago

   We definitely see the pain point here. It'd be great to be met by our agent and handed a SIM card or hotspot. Thanks for your feedback!
3. 3.▲
   by blainevess 9y ago

   Pricing varies and our goal is to make it much consistent in the not so distant future. When we decided to build Solve, we thought we were building a simple booking engine. But really, behind the scenes, we are taking a ton of data and ma
4. 4.▲
   by blainevess 9y ago

   This is certainly our hope. Thanks!
5. 5.▲
   by blainevess 9y ago

   Thanks so much for your feedback! We are seeing a number of clients who simply want a little help getting through the airport, especially on tight connections.
6. 6.▲
   by blainevess 9y ago

   The key for us is making it more accessible and easy to book. We know that the current space is about to evolve pretty quickly. The current companies and individuals have actually been quite receptive to our approach. They just haven&#x2
7. 7.▲
   by blainevess 9y ago

   Thanks for your feedback. I definitely see the similarity with the check mark, but it wasn't on purpose.
8. 8.▲
   by blainevess 9y ago

   True - it won't work in every situation. We're planning to communicate similarly to how Airbnb communicates when a host gets a booking - push notification, text message, and email at all once. In the cases where someone doesn&#x
9. 9.▲
   by blainevess 9y ago

   You're right, the domain wasn't cheap, but we had it prior to YC. We bought Solve.com at my last company (n/k/a StudentBrands.com) for a math-related product we were going to build, but we decided to focus elsewhere and
10. 10.▲
    by blainevess 9y ago

    Thanks! You're spot on about the difference between us and Clear. It sounds like you had a tiring customs experience on your trip from Rome to the USA! It wasn't easy to launch in 500 airports. Through a ton of research and wor
11. 11.▲
    by blainevess 9y ago

    Communication with everyone involved has been a pain point for us, even as we've thrown technology at the problem. Right now, we're of course communicating with our agents via email, phone, and text to make sure everything goes s
12. 12.▲
    by blainevess 9y ago

    Thanks for your feedback. We are working on the language on the website. Believe it or not, our pricing / services page ( https://www.solve.com/pricing/ ) explains this service much better than what's been do
13. 13.▲
    by blainevess 9y ago

    This type of service has actually existed for about 20 - 30 years and a decent number of people use it, but there's never been 1) an easy way to book it and 2) price transparency. We've solved those two issues and we believe many
14. 14.▲
    by blainevess 9y ago

    We definitely want to make this type of service available to more people in the long term and we believe that increased awareness/volume will help make that happen. TSA Precheck has been helpful to the masses within the USA, and perha
15. 15.▲
    Launch HN: Solve (YC S17) – We Save International Travelers Hours of Time

    122 points by blainevess 9y ago|201 comments