atYevP

26 ms·

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by atYevP 7y ago
Yev here - wow, good eye! I'll get it fixed! *Edit -> interestingly, that $5 is there to make a point and isn't really talking about prices, but I changed the text to say "for one license" - which still works. Good ca
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by atYevP 7y ago
Yev here -> we HAVE to be cash-flow positive since we're not VC-funded. When we started the company it was bootstrapped, so "making enough money to survive" has always been a part of the equation!
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by atYevP 7y ago
Yev here -> Interesting takeaways! It was difficult to map how many customers we'd gain after Crashplan left the business and how many we'd have gained if we had raised prices by a lot more. It was made more complicated by the
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by atYevP 7y ago
Yev here -> Interestingly, they aren't decreasing as quickly as they once were and that was part of the impetus for the increase. I touch on it in the article and we go further in detail in the original announcement, but it used to
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by atYevP 7y ago
Yev here -> Yea! In the article I mention a few of our company core beliefs and one of them is "be the good guys" - we take that very seriously.
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by atYevP 7y ago
Yev here -> Thanks! Staying reliable and in-business are two things that we care deeply about!
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by atYevP 7y ago
Yev here -> yea, someone needs to send Patio11 this article, maybe I'll do it. I'd love to hear his take-aways. It's tricky, some of the folks internally were like "Oh man, response was so positive, we should have rai
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by atYevP 7y ago
Yev here -> Maybe! That was one avenue we were considering - do the announcement, then make the increase only effective for new users instead of existing. I think one of the reasons we shied away from that was it would create different u
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by atYevP 7y ago
Yev here -> Glad you enjoyed it and that it was so easy!
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by atYevP 7y ago
Yev here -> Noted!
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by atYevP 7y ago
Yev here -> Welcome aboard!
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by atYevP 7y ago
Yev here -> Interesting! This price increase was for our computer backup service, not B2 Cloud Storage which does compete with S3. To my knowledge most cloud storage doesn't get more expensive as time goes on. We've had one com
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by atYevP 7y ago
Thank you so much! We love sharing and hope it gets others to be more comfortable doing it as well (to our knowledge no one in SaaS really talks about churn rates if they can help it). The idea being, the more folks that talk about things t
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by atYevP 7y ago
Yev here -> Hah, we have an internal joke about setting up a digital tip-jar for folks who just really want to give us more money. Maybe some day! :)
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by atYevP 7y ago
Yev from Backblaze here -> Jack that's interesting insight, thanks! What's funny is that I was the main driver internally for tone and the process as a whole. We definitely had some intense conversations about the "band-ai
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by atYevP 7y ago
Yev from Backblaze here -> thank you Jay! Our customers were one of the reasons that we felt it would be interesting to share our process, so they could read about how we shot ourselves in the foot :D plus the story is so odd that it was
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by atYevP 7y ago
Yev here -> in purely academic terms maybe, but there are a lot of factors which go in to whether or not a person will leave or stick around. I thought it'd be interesting to write about our journey (since it was super atypical) and
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by atYevP 7y ago
Thanks <3
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by atYevP 7y ago
Hey Matthew! It's a darn cool project!
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by atYevP 7y ago
Yea they went through a bit of a rough patch, but it's honestly been years since that was the case, they're more in-line with other manufacturers now and the pricing is very competitive!
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by atYevP 7y ago
Yev from Backblaze here -> If you have a lot of data (over 4TB) I'd recommend a local NAS or a simple Drobo to hold the data locally in addition to Backblaze for the computer. If you get a NAS we're integrated with a few NAS ve
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by atYevP 7y ago
Yev here -> Hah! It's less expensive and as long as failure rates are below a threshold for us - we will usually skew less expensive. Now, if failures start creeping up there's a lot more math involved, but since we're bui
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by atYevP 7y ago
Hey, I wrote the blog on that ( https://www.backblaze.com/blog/the-3-2-1-backup-strategy/ ) so I appreciate the desire ;-) ETA...sooner than you may think, but not Today!
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by atYevP 7y ago
We shall, we shall! ;-)
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by atYevP 7y ago
Yev from Backblaze here - oh? Where are you located!? We're working hard on EU - lots of meetings, tons of them!
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by atYevP 7y ago
Yev here -> Yea, the HGST drives continue to do really well for us, but at around 2% the Seagates are no slouches - especially when you consider the sample size. That's a pretty darn good ROI from drives that also tend to be a bit l
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by atYevP 7y ago
That's not us - but easy mistake! I think Backbase is a NL ISP.
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by atYevP 7y ago
Huh! Would you look at that. We had some of our Operations Team go to the Netherlands a few months ago, but they swore they just wanted to see the Rijksmuseum...
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by atYevP 7y ago
Yev from Backblaze here -> Still working on it ;-) You know, as a funny aside - it turns out that it's hard to open a data center in a different country. We're learning quite a bit about the process! Very fascinating stuff, wi
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by atYevP 7y ago
Yev here -> we're taking a look at the sessions and possibly implementing a "hey are you still here"-type thing that a lot of banking institutions use. The thought being, if you've logged into your Backblaze account a

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