atYevP

19 ms·

181.
by atYevP 7y ago
No, but don't do that. :P
182.
by atYevP 7y ago
Yev here -> if you don't want to use the UI (meant for non-tech savvy folks) we do have advanced exclusions via XML - take a look -> https://help.backblaze.com/hc/en-us/articles/220973007-Advan... .
183.
by atYevP 7y ago
Yev here -> it may be that something "ate" the auto-update process, could be A/V, a Firewall, or a break in the connection. He can grab the latest build from here -> files.backblaze.com and support can walk him through
184.
by atYevP 7y ago
Yev here -> Have you reached out to support about the issue? They are working with our devs to track all of the issues and could use the additional data points -> https://help.backblaze.com/hc/en-us/requests&
185.
by atYevP 7y ago
Yev here -> yes, under our ToS you need to be a customer in good standing in order for us to provide service. We do want to see your computer ping home every now and again to make sure its running up-to-date and supported versions. The C
186.
by atYevP 7y ago
Yev here -> the backup service is client-side encrypted before transmission.
187.
by atYevP 7y ago
Yev here -> we're actually working on an EU version of that site as well so you'd be able to toggle!
188.
by atYevP 7y ago
Yes, unfortunately the re-upload will take some time, but hopefully you can increase threading and get the data uploaded quickly. Understand it's not ideal, but hopefully there's not too much of a time gap between backups.
189.
by atYevP 7y ago
Yev here -> You're saying that when you moved data over without it changing, the data was re-uploaded? It should deduplicate as long as there's been no changes. If you do see that behavior, please ping support so they can inves
190.
by atYevP 7y ago
Yev here -> confirmed with the devs that the typo you're seeing doesn't affect the inherit - it's a different process. But we'll fix the typo :D
191.
by atYevP 7y ago
Thanks - you should be getting an update soon!
192.
by atYevP 7y ago
Yev here -> I'll do support wherever I see my bat-signal :D Do you have an alternate method set? If you reach out to support -> https://help.backblaze.com/hc/en-us/requests/new (they have live cha
193.
by atYevP 7y ago
Just spoke with support you'll be getting an update soon (part of the delay is every time it gets updated by the requester it automatically gets moved to the bottom of the queue due to the way they are ordered - it's a weird quirk
194.
by atYevP 7y ago
Yev here -> I'm reading! If you're able, please send me the ticket number so that I can review that exchange and escalate it. I'm sorry that support didn't appear grateful for your debugging efforts, but I'll mak
195.
by atYevP 7y ago
This speedtest is somewhat accurate and is pointed to our data center so should give you a decent idea of speed -> https://www.backblaze.com/speedtest/ . The reason latency is a factor is that it affects how quickly
196.
by atYevP 7y ago
Yev here -> No NAS support in this release. That part has not changed, however if you have external hard drives that you are backing up, this extended Version History does affect those! Sorry for the confusion.
197.
by atYevP 7y ago
Yev here -> No plans on the Computer Backup side. We haven't been able to come up with a way to do it affordably and in a way that makes sense for us - so we recommend folks use B2 Cloud Storage and any of the integrations that work
198.
by atYevP 7y ago
Yev here -> Thank you so much! :D
199.
by atYevP 7y ago
Yev here -> try it now. We've spent the last few updates honing in the way we handle uploads and have introduce threading to make the process more efficient. We'll always be bottle-necked by the available bandwidth to your mach
200.
by atYevP 7y ago
Yev here -> Glad you're enjoying the Duplicati integration with B2! It did take us a while, but we wanted to make sure that we did it the right way and in a sustainable fashion. It's been an ongoing project for the past 10 mont
201.
by atYevP 7y ago
> It quickly led me down a TVTropes type rabbit hole of reading more interesting articles..... Hah! That's a good thing! As for VC vs. Bootstrap - our five founders all worked together previously at a company that raised VC funds an
202.
by atYevP 7y ago
Yev here -> yes, we have one VC backer from 2012. We wrote a post about it that sheds a bit of light on why (Thailand flooding played a major role): https://www.backblaze.com/blog/backblaze-raises-5-million-wh... . T
203.
by atYevP 7y ago
Yev here -> Ah, that's a very good question. Staying in business > being hip in most cases ;-) The nice thing about being bootstrapped is that we don't have that many investors, and they're chill with just seeing how th
204.
by atYevP 7y ago
Yev here -> very true, but for a backup those should only occur once and there's a free amount per day. The nice thing about our integration partners like Cloudberry is that they go through qualification and we help them develop so
205.
by atYevP 7y ago
Yev here -> things have changed! For 1TB of data on B2 the cost of the service is actually LESS expensive for B2 than the computer backup ($6/month unlimited). B2 is priced at $5/TB/Mo - so that price has stayed the same.
206.
by atYevP 7y ago
Yev here -> it does absolutely move money "up" - but as a company (at least if you're disciplined) it doesn't mean you get to use it. You're basically deferring revenue (the amount lost from not increasing prices
207.
by atYevP 7y ago
Yev here -> while the numbers aren't entirely correct in our case the equation is correct. We do account for engineering time and opportunity cost of other projects that aren't getting worked on (though we tend to stack project
208.
by atYevP 7y ago
Yev here -> glad you were able to restore your data! The limitation exists because the longer we keep data the more it costs us, the 30-Day Version History we have allows us to eventually reclaim space. That said, we're looking at w
209.
by atYevP 7y ago
Yev here -> that's similar to what we saw too! It's one of those things where because we'd not done it, there was a bit of dread (not because we thought we'd be skewered, but because we really don't want to let f
210.
by atYevP 7y ago
Yev again -> thank you for the trust :)

More ›