amosgewirtz

6 ms·

1.
by amosgewirtz 7y ago
Not intentional! Working to fix now.
2.
by amosgewirtz 7y ago
Oof, that's glaring. Thanks for the catch!
3.
by amosgewirtz 7y ago
I've heard of them but haven't done much research. Will definitely check them out!
4.
by amosgewirtz 7y ago
Interesting--I'll definitely give these guys a look. More and more dealers are getting in to the rental space on their own.
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by amosgewirtz 7y ago
That's exactly where we're at in the thought process on delivery. Much more efficient to bring the customer to the car, not vice versa, and not all that much worse a UX.
6.
by amosgewirtz 7y ago
We require that dealers tag and title the cars before giving them to us (usually $200 which we reimburse).
7.
by amosgewirtz 7y ago
Awesome feedback. Regarding mileage--the terms on the website are slightly outdated and we don't have mileage limits--so none of that mileage overage nonsense. We're also in the process of lowering the standard deductible $500 and
8.
by amosgewirtz 7y ago
Right now all our lots are located in SF proper, and we provide $10 of Uber credit each way to get there and back. We're working on ramping up operations in Oakland right now though. There aren't any mileage limits.
9.
by amosgewirtz 7y ago
That's a really interesting idea. Only problem I foresee is that we might have rentals on that car lined up into the future, though we do have duplicates of most of our cars so we could get around that.
10.
by amosgewirtz 7y ago
Ahh, we'd love to have had you try it. Next time :) Loyalty/membership program is something we've been thinking about and will likely implement sometime over the next few months. Great bug catch!
11.
by amosgewirtz 7y ago
Oops, thanks for catching that! Error fixed :)
12.
by amosgewirtz 7y ago
Super good point. I've definitely run into that objection while trying to sign on used car dealerships--i.e. that they can't sell the car if it's being rented, so putting it on our platform might mean forgoing a sale. But tha
13.
by amosgewirtz 7y ago
Thanks for giving us a try! Really looking forward to seeing what you think of the service.
14.
by amosgewirtz 7y ago
Thanks! We'd absolutely love your feedback. Reach out to me directly at amos@drivecarve.com when you have a minute!
15.
by amosgewirtz 7y ago
Once floor planning and depreciation are factored in, it still makes sense to put certain new cars on our platform, because off the lot depreciation is less substantial and rental revenues thus offset these costs. On other cars, namely luxu
16.
by amosgewirtz 7y ago
You get $20 total in Uber credit, not each way. Also, the voucher only works for trips that either start or end at the parking garage, so can't be used for other random trips. True though that reservations become more profitable for us
17.
by amosgewirtz 7y ago
Thanks for feedback! I'll get Sam to work on making load times way quicker.
18.
by amosgewirtz 7y ago
We don't currently offer delivery, but all our lots are downtown and we pay for your Uber to and from the lot. Delivery, especially at our size, turns out to be pretty expensive to do, so we think it makes more sense in most cases to d
19.
by amosgewirtz 7y ago
We're definitely trying to make pick up and drop off as seamless as possible--literally just call the Uber, get to the lot, show the attendant your reservation, and drive off. The rental car branch experience you're mentioning is
20.
by amosgewirtz 7y ago
Both Sam and I are from Minnesota so we'd love to expand to MSP at some point :) Our main focus right now is on people living in urban areas that don't own cars rather than on travel, which is a much more price-competitive market.
21.
by amosgewirtz 7y ago
We'd love to serve customers younger than 25, and the only reason we don't is because insurance becomes prohibitively expensive. As a young company with very limited loss data, it was tough to get a carrier to underwrite a policy
22.
by amosgewirtz 7y ago
Let's definitely chat! Shoot me an email at amos@drivecarve.com Re: the UX feedback--I'll let Sam know!
23.
by amosgewirtz 7y ago
1. We have a business account with Uber and just pay them based on the number of vouchers that are used. 2. We don't put mileage limits on our cars, so dealers don't really have a way of limiting mileage once the vehicles are on t
24.
by amosgewirtz 7y ago
Definitely been thinking about this when it comes to getting new dealerships to sign on with us. One thing is leaving information about the car and the dealership in the vehicle + providing dealer contact info in case the person wants to re
25.
by amosgewirtz 7y ago
No, all cars are dealer-owned.
26.
by amosgewirtz 7y ago
I think Skurt worked with rental car companies to deliver vehicles to customers whereas our cars come from dealerships and we don't deliver.
27.
by amosgewirtz 7y ago
If you're a frequent car rental customer and are part of some of the bigger companies' loyalty programs (Avis Preferred, National Emerald, etc.) and typically rent from airport locations, than the rental experience can actually be
28.
by amosgewirtz 7y ago
On our landing page in the box where you enter your dates and times, it says "Rent a car in San Francisco," but we'll add a banner to the top of the page as well just to ensure people know we're only in SF for the time b
29.
by amosgewirtz 7y ago
Dealers do service their own cars, but we cover the costs. So if a car on the platform requires an oil change, the dealer performs it but we pay.
30.
by amosgewirtz 7y ago
Totally makes sense. The prices we're showing on the site are the all-in daily rates. So if the price for an Explorer is $65/day and you rent it for 2 days, you'll be charged $130. Whereas when I look at Hertz, the price for

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