allanwind

19 ms·

1.
by allanwind 1y ago
I have engaged with "Reuben Firmin" and I believe this is posting to be a scam. I was not able to find a business record matching the company name, website is void of any name of people or even a physical address, company blog us
2.
by allanwind 2y ago
Ansible has been better than Chef and Puppet for small environments. I looked at cdist but it wasn't faster for my use case. Also, Ansible executes rules ordered unlike Chef and Puppet which helps reduce your state space. If you inc
3.
by allanwind 3y ago
"A firm providing AI drive-thru tech to fast food chains actually relies on human workers to take orders 70% of the time": https://www.businessinsider.com/ai-drive-thru-tech-relies-on...
4.
by allanwind 3y ago
You group tickets into root cause and the future projected cost will now fully fund fixing the issue. Most companies, however, look at customer support a cost center instead of valuable insight it is.
5.
by allanwind 3y ago
I taught customer service / software engineers to process tickets from the singular queue and eliminated routing. Worked surprisingly well. I have yet to see a chatbot in a customer service function that isn't strictly worse than
6.
by allanwind 3y ago
The "food" typo is just too good to ignore in this context.
7.
by allanwind 3y ago
Maybe someone could use train a AI for something useful like skipping advertisement? Switching from time to content id, i.e. like they use for copyright strikes, would work even better than status quo.
8.
by allanwind 3y ago
Are there any workarounds for smart tv apps (browser, player)? They probably already "won" there and the user experience is horrible.
9.
by allanwind 3y ago
Projects that I haven written in Ruby has bit-rotted faster than anything else (libraries but not Ruby itself). The tiny webapp I wrote to test out Ruby on Rails has broken on every single major upgrade.