ZohoMailSupport

5 ms·

1. 1.▲
   by ZohoMailSupport 3y ago

   Hello Vishnu, Truly sorry that you are facing this trouble and we are here to help. Please do share your Zoho account details and an elaborate description of the issue you are facing here - https://www.zoho.com/zeptomail&#x2
2. 2.▲
   by ZohoMailSupport 4y ago

   Hello, apologies for the inconvenience caused. We have analysed the issue at our end and have unblocked your account now. You should have no trouble sending emails. We have also replied to your email request confirming the same. Please try
3. 3.▲
   by ZohoMailSupport 4y ago

   Hi, we do understand your concern and we are here to help, make your experience with Zoho Mail, better. We are constantly working towards making our Spam Filter validate and deliver emails, as our customers prefer and we pride ourselves tha
4. 4.▲
   by ZohoMailSupport 4y ago

   Hi, Sorry to hear that. We would like to have you back on Zoho and address your concerns. Zoho's Spam Filter works on user preferences as well to ensure better spam filtering and Email delivery. In addition, we also have personalisatio
5. 5.▲
   by ZohoMailSupport 4y ago

   Hello, Glad to know about your liking towards Zoho and We strive to make it even better for you everyday. Regarding the Spam filter, we do have customisations available in Spam Control which can be set as your prefer for your account/O
6. 6.▲
   by ZohoMailSupport 5y ago

   Hi there! I'm contacting you from the Zoho Mail team. Please drop an email to support <AT> zohomail <DOT> com with the sending server logs & IP address. Our technical team will analyze and get back to you with a potenti
7. 7.▲
   by ZohoMailSupport 6y ago

   Hey, thanks for taking the time to offer such constructive feedback. It's really hard not to sound like an automaton at times, and I am grateful for your help. As for the royal we...I think you are right. In 2020, with the world the wa
8. 8.▲
   by ZohoMailSupport 6y ago

   Hello! This was definitely not a canned response, but we can understand why it was seen that way. Tone is a really tricky thing through text, and we didn't mean to sound like a robot. We hope you won't mind if we try again: We are
9. 9.▲
   by ZohoMailSupport 6y ago

   We are sorry that we gave you this perception. Our Spam filter is self-learning and the algorithm responds to user markings. If we have your account information or the headers of the sample mail, we will be able to look into it and identify
10. 10.▲
    by ZohoMailSupport 6y ago

    Sorry to learn about your unpleasant experience with us. We request you to elaborate the lock out and the special considerations you are referring to, by writing an email to support (at) zohomail (dot) com. Having specific details along wit
11. 11.▲
    by ZohoMailSupport 7y ago

    @miles, you can try out Zoho Mail ( https://www.zoho.com/mail/zohomail-pricing.html ). We have free edition and also Trial option for Paid edition. You can even configure Split Delivery during evaluation wherein you ca
12. 12.▲
    by ZohoMailSupport 8y ago

    Hi there! Zoho Mail Desktop App is more like a web browser where OTP is mandatory in addition to the account login password. However, if you've selected ‘Trust this application’ check box earlier, for a certain time frame (probably for
13. 13.▲
    by ZohoMailSupport 10y ago

    We have a dedicated abuse monitoring team who work on mechanisms to control misuse of our system thereby reducing the chances of our sending IP getting blacklisted. In addition, we recommend users to configure proper SPF & DKIM records