TimeWeSp

42 ms·

1.
by TimeWeSp 2y ago
I've been putting together another oncall improvement, for a completely different area: making the scheduling of oncall work better (oncallscheduler.com). I'm trying to get feedback from people who work oncall about: 1. Is the sch
2.
by TimeWeSp 2y ago
Isn't it amazing that PagerDuty hasn't jumped on the AI band wagon to do things like this themselves? It seems they're leaving the door open to let in all the new oncall platforms into the market: incident.io, Firehydrant Sig
3.
by TimeWeSp 3y ago
I think what you describe is the ambition of every oncall team. But even when this works really well, so the calls are few and far between, just being scheduled to work oncall means you're more limited in what you can do. You've g
4.
by TimeWeSp 3y ago
Didn't you still run into times when most people wanted the time off? For example, times when schools are off, so everybody who is a parent wants that time off, regardless of whether it lines up with their cultural or religious importa
5.
Ask HN: How does your team decide who works oncall on Christmas?
5 points by TimeWeSp 3y ago|14 comments
6.
by TimeWeSp 3y ago
Oncall for small engineering teams is not easy. With less than 6 people on a rotation, I think one just has to accept some lower guaranteed uptime, by having hours when there is no oncall coverage, at the time when the system sees the least
7.
Show HN: I build a self-service, fair, predictable oncall scheduling solution(oncallscheduler.com)
1 points by TimeWeSp 3y ago|0 comments
8.
by TimeWeSp 3y ago
I've experienced all these problems. There are solutions trying to address them. E.g. https://incident.io/ (which I'm not affiliated with in any way). It's not easy though. I think they all come from the root
9.
by TimeWeSp 3y ago
That's a lot of great, rational, decisions for how to set up those rotations. On the scheduling front, how do you decide which engineers will be working which shifts? Have you considered scheduling solutions like https://onc
10.
by TimeWeSp 3y ago
+1 to that. You're right it's more of a bidding system, where game theory is needed to figure out if it'll be a balanced "game". There are several aspects to it that aim to make it feel fair. First there's the
11.
by TimeWeSp 3y ago
Oh, you're going way farther in optimizing the schedule, than I know how to collect data to do. If I could collect detailed info about how each oncall rotation members feels about every single shift, I could use a model like what you d
12.
Is the scheduling of oncall work something worth making better?(oncallscheduler.com)
3 points by TimeWeSp 3y ago|5 comments
13.
by TimeWeSp 3y ago
All of us who have worked oncall for years, know how stressful and difficult it can be. Among all the pain though, I've always felt that the scheduling of who-works-when is something which should be solvable in a great way. I've t