Ciotti

5 ms·

1.
by Ciotti 3y ago
Somewhat unrelated, but I've wondered if I should stop using emoji reactions. They're fun and useful in some contexts (e.g. thumbs up for "Understood"), but I also feel like they're so low-effort that they invite le
2.
by Ciotti 3y ago
This is pretty cool. I enjoy my routine so I could probably only enjoy this for a smaller stretch of time, but I'd like to try someday.
3.
Case Study: The Evolution of the Help Scout Brand(helpscout.net)
2 points by Ciotti 10y ago|0 comments
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Are ‘Unicorns’ Built to Last?(helpscout.net)
1 points by Ciotti 11y ago|0 comments
5.
Easy Reading Is Damn Hard Writing(helpscout.net)
3 points by Ciotti 11y ago|0 comments
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A Rough Draft Is an Idea Prototype(medium.com)
1 points by Ciotti 11y ago|0 comments
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Lifecycle Emails: Magic Pixie Dust for User Onboarding(helpscout.net)
6 points by Ciotti 12y ago|1 comments
8.
by Ciotti 12y ago
The headline seems somewhat editorialized for what Summers is actually saying, even as he is quoted in the article. > “I’m not ready to stand with those who are sure they have seen the future here,” he concludes, “but it seems to me that
9.
by Ciotti 13y ago
This is not proof of anything.
10.
Features tell, but benefits sell(helpscout.net)
10 points by Ciotti 13y ago|0 comments
11.
by Ciotti 13y ago
Candy and honey are not the same thing. Nowhere in the article do I claim that we "can't handle" any of those things.
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Your Brain Wasn’t Built for Junk Food, Porn, or the Internet(sparringmind.com)
43 points by Ciotti 13y ago|7 comments
13.
by Ciotti 13y ago
You did not read the study I cited, because it clearly states that only 8 options were given to participants.
14.
by Ciotti 13y ago
You are wrong, and I don't mean to sound insulting but it seems like you are making these comments on theory and not on experience. I have multiple sites with pop-ups that see outstanding open and click-through rates, it's not eve
15.
by Ciotti 13y ago
The fact that you think they don't work is even more revealing...
16.
by Ciotti 13y ago
That's interesting, I'm unfamiliar with what sort of data is available for App Store users, I'm assuming there's no way to really test the performance of different icons?
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The Psychology of Color in Marketing and Branding(helpscout.net)
96 points by Ciotti 13y ago|21 comments
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Gamification: The Good, The Bad, and The Ugly(helpscout.net)
1 points by Ciotti 13y ago|0 comments
19.
by Ciotti 14y ago
So mostly relying on reactive feedback rather than proactive suggestions? I agree.
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How KISSmetrics does customer service(helpscout.net)
1 points by Ciotti 14y ago|0 comments
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Engineer Increased Sales and Happy Customers With Behavioral Psychology(shopify.com)
19 points by Ciotti 14y ago|4 comments
22.
Using Behavioral Economics, Psychology, and Neuroeconomics to Maximize Sales(shopify.com)
61 points by Ciotti 14y ago|13 comments